First let me say this would have been at least four stars had it not been for a few comments about the room:
On the real plus side, this is a very friendly, hospitable hotel. The staff were absolutely excellent - welcoming, friendly, attentive, courteous and the service in the restaurant was first-rate.
We were welcomed and checked in with a couple of tokens for complimentary drinks, which is always nice! The rooms are based around a courtyard and - hoorah! - are very dog-friendly too, another huge bonus for folk like us as we were travelling with the pooches.
The 2-night deal we had meant we got a 4-course dinner thrown in. The food was really good (and I'm the first to complain about food) and my steak actually cooked just as I like it (which is blue and dripping!). We staggered back to the room full and hardly able to move! Breakfast was pretty standard hotel fare, but lots of it and it was fresh and hot (or cold if you'd preferred that option).
So that was all good stuff. On the down side, there were a few niggles with the room ... Frankly, there were parts that were dirty and not been cleaned for ages, if ever (for example, behind the bedside cabinet where we reached for the plug was filthy and heaped with dust). The bathroom was scrappy with some tiles coming off and grout getting dirty. I think the cleaner couldn't reach below 6" off the ground around the edges of the room out of view. The shower was broken at one point and the head had a nozzle missing which affected the flow. The window latch was broken and couldn't be opened without a severe fight and the carpet was pretty threadbare.
However, it did not detract from our stay there as the plus sides redeemed the minus sides by a long way.
I would and probably will stay there again as I want to see more of Durham, which is lovely. I would also recommend the hotel, perhaps with some caveats viz the room issues. So go along and enjoy the upsides. It was definitely value for money. Thanks, Honest Lawyer (the first time I've actually met one ...!)
- Official Description (provided by the hotel):
- The Honest Lawyer Hotel, a 46 bedroom, 3* hotel and AA rosette restaurant is a modern hotel offering a friendly welcome, comfortable accommodation and a variety of dining options, all ideally located less then 3 miles from Durham City Centre. ... more less
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- Also Known As:
- Best Western Durham
- Durham Best Western