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“Outstanding”
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Excellent
57 reviews
Decking area above the river Wear
Old Elvet Bridge leads to city centre
Durham Cathedral
Kingsgate Bridge
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 4
Durham, County Durham, England

Reviews from our community

Excellent - based on 57 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
mr ian a
Level 1 Contributor
3 reviews
3 hotel reviews
“Outstanding”
Reviewed March 7, 2016 for a stay in February 2016

Wonderful 3-night stay in February.
All amenities provided to excellent standard, very warm welcome and some much appreciated touches throughout. Look forward to a return visit.
Ian & Elaine

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Comfort/location
Liked least: Taps spurt when initially turned on
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 7, 2016
"Thank you so much for your positive feedback and such kind words. We aim to provide a personal and individual service to meet the specific needs of all our guests. We appreciate all comments with a view to constantly improving our service and apartment facilities for everyone. Kind regards Chris and Wendy"
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandra R
Northampton, United Kingdom
Level 4 Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Wonderful”
Reviewed November 12, 2015 for a stay in November 2015

This is an amazing apartment, it was spotlessly clean, well furnished and comfortable. It had everything you could wish for and when we had a problem with the tin opener the owner responded immediately. It had comfortable beds, bathrobes, lovely toiletries and a lovely 'welcome pack'! The owners was very helpful. The location is second to none for exploring Durham.

The only reason I haven't given it five stars is that our stay was rather spoilt by disturbance in the evenings due to the close proximity of the student accommodation, to be fair we only heard them from the bedrooms but as that is when you want to be quite it was hard. We had not seen anything on trip advisor re this but next visit will be in University holidays.
Apart from the noise, it would have been hard to find a nicer apartment and I will definately go back again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: closeness to Durham
Liked least: Noise from the students
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 13, 2015
Thank you so much for your positive feedback and such kind words. We aim to provide a personal and individual service to meet the specific needs of all our guests. We appreciate all comments with a view to constantly improving our service. With this in mind, we take noise pollution very seriously and we would have been very happy to intervene and speak with the responsible party. We would like to offer our sincere apologies and should you decide to return please let us know of any problems during your stay in order for us to rectify them. Kind regards Chris and Wendy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PedroHass...
Cascais, Portugal
1 review
“Never seen such a special care with guests”
Reviewed October 21, 2015 for a stay in October 2015

It was an excellent weekend that we spent on Durham, in this apartment.
All the treats that were ready for has when we arrived and the owner meeting us at the station to drive us to the apartment really exceeded our expectations.
Besides the great quality of the location, furniture and literally everything about the apartment where we stayed!
So many thanks and congratulations for the hospitality.
You'll surely go back next year.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 22, 2015
"Thank you so much for your positive feedback and such kind words. We aim to provide a personal and individual service to meet the specific needs of all our guests. We appreciate all comments with a view to constantly improving our service and apartment facilities for everyone."
Kind regards Chris and Wendy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
angie b
Glasgow, United Kingdom
1 review
“We stayed here while down to watch a rugby World Cup game in Newcastle - the apartment was excellent.”
Reviewed October 12, 2015 for a stay in October 2015

Spotless, comfortable warm apartment only 100 yards from everything you'll need in Durham. Staying here made a good weekend even better.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Warm and comfortable
Liked least: ther was nothing we didn't like.
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 13, 2015
Thank you so much for your positive feedback and such kind words. We aim to provide a personal and individual service to meet the specific needs of all our guests. We appreciate all comments with a view to constantly improving our service and apartment facilities for everyone.
Kind regards
Chris and Wendy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
JECW_57
Haywards Heath, United Kingdom
Level 4 Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Luxury”
Reviewed October 10, 2015 for a stay in October 2015

This is a fabulous apartment - beautifully decorated and furnished, and with every convenience you could possibly wish for - comfortable beds, bathrobes, lovely toiletries, spotlessly clean, and a very welcome 'welcome pack'! The owners (and their charming daughter) were so helpful. The location is second to none for exploring Durham.

The only reason I haven't given it five stars is that our stay was rather spoilt by disturbance in the evenings - discos, bands and a very noisy 'party boat' sailing past at regular intervals. This may all be because we stayed during 'Freshers Week' when the students are celebrating loudly. No other reviewer has mentioned noise so I think we were just unlucky!

Apart from the noise, it would have been hard to find a nicer apartment.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 10, 2015
Thank you so much for your incredible comments and kind words. It has been our aim since inception to provide a homely and comfortable environment in which our guests can relax. Your positive feedback confirms we are achieving this. We do highlight on our website that this is a city centre location with bars and restaurants near by and unfortunately we have no control the antics of students during fresher's week in Durham University City. Will not rest on our laurels and seek to constantly improve the experience for all who choose to stay with us and return.

Many thanks
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mark n
2 reviews
“Mr & Mrs”
Reviewed August 14, 2015 for a stay in July 2015

This apartment is absolutely stunning, from the first moment I booked to the day we left the owners made it a wonderful experience.
From the welcome basket, coffee and lovely comfortable beds to the location which is perfect.
We travelled with a three year old from Australia (not easy!) but this place was an ideal place to stay.
If you are looking for a place to stay in the area... This is it.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 18, 2015
Thank you so much for your positive feedback and such kind words. We aim to provide a personal and individual service to meet the specific needs of all our guests. We appreciate all comments with a view to constantly improving our service and apartment facilities for everyone.

Many thanks
Chris and Wendy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
gg0161
St. Albans, United Kingdom
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent stay in Durham!”
Reviewed July 26, 2015 for a stay in July 2015

This is a beautiful apartment only a few minutes walk from Durham centre, yet in a peaceful riverside location which makes relaxing so easy. The flat has all mod cons and is clean, comfortable and maintained to the highest standards by Chris and Wendy. It also has a secure underground parking space which means no worries hunting for a parking space, and allows you to take trips outside the town - we went to the coast one day. We loved sitting outside on the terrace, surrounded by green trees and watching the little rowing boats and ducks pass by on the river. We certainly recommend a stay here, and hope to return sometime in the not-too-distant future.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 27, 2015
Thank you so much for your incredible comments and kind words. It has been our aim since inception to provide a homely and comfortable environment in which our guests can relax. Your positive feedback confirms we are achieving this, however we will not rest on our laurels and seek to constantly improve the experience for all who choose to stay with us and return.

Many thanks
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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