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“Beautiful flat in a brilliant location”
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Upstairs stylish twin bedroom of Moonlight Apartment, Durham Fully equipped Kitchen in Moonlight Apartment, Durham
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Very good
101 reviews
Upstairs stylish twin bedroom of Moonlight Apartment, Durham
Fully equipped Kitchen in Moonlight Apartment, Durham
Original Artwork in Moonlight Apartment, Durham
Slipper Bath and Shower in Moonlight Apartment, Durham
Rleaxing Living Room in Moonlight Apartment, Durham
Sunshine in Durham!
Feature Spiral Staircase in Moonlight Apartment, Durham
Hydro-Massage Shower in Moonlight Apartment, Durham
Sumptuous Double Bed in Moonlight Apartment, Durham
Stylish Dining Area in Moonlight Apartment, Durham
Historic Street View from Moonlight Apartment, Durham
Upstairs Lounging Area in Moonlight Apartment, Durham
Ultimate 5-sytar relaxation in Moonlight Apartment, Durham
Recline on the Drift Chair in Moonlight Apartment, Durham
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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 4
Durham, County Durham, England

Reviews from our community

Very good - based on 101 reviews
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Reviews from our community

Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
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English first
English first
Any
English first
Visitorsf...
YORK
Level 5 Contributor
80 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“Potentially fabulous but needs some tweaks”
Reviewed January 3, 2014 for a stay in December 2013

We stayed here for three nights over New Year. Generally, it is a pleasant, characterful flat with quirky, modern décor, well-equipped and with an excellent information folder with instructions for how things work etc.
However, there were quite a few cleanliness and maintenance issues, for example, when we arrived, the flat was absolutely freezing and did not warm up until the next day. The shower temperature, on the other hand, was far too hot and could not be turned down, nor could you change the flow from the overhead jets to the side ones. One of the blinds was broken and would not lower and there was quite a lot of dust here and there, including on the many empty drink bottles on top of the kitchen cupboards – not what you want above where you are preparing food. There were free snacks and the first morning’s breakfast included, (crumpets rather than the promise croissants!) but half-used pots of jam are not very appealing and the remains of a tub of margarine complete with previous tenants’ toast crumbs, is just gross.
The flat is in a great position, near the centre of things (you can see the cathedral and hear the bells!) but really easy to access from the A1. If they could forget some of the fripperies and concentrate on getting the basics right it would be super.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Decor
Liked least: Too cold at first. Maintenance and cleanliness issues.
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jan 5, 2014
Thanks for your helpful review: we do aim for the fabulous, clearly we have a little bit of maintenance to do. Normally it's me (Ray) who admits guests and checks everything, including the temperature, beforehand but on this occasion I'd had to delegate the job to our cleaner. She is lovely but notoriously overheated, and has her own bizarre view of acceptable temperature. I've now talked to her about it. My belief is that the shower does work 100%, but the controls are perhaps a bit stiff so I'll attend to that of course. The margarine should not have been there at all - left by the previous guest; the jam and marmalade issue is one to which we are seeking a non-wasteful solution! I understand the butter provided was, thankfully, pristine. We'll prune the bottle collection I think...
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
JenReynol...
Beverley, England
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Beautiful flat in a brilliant location”
Reviewed December 9, 2013 for a stay in December 2013

We stayed here for a weekend in Durham with our two kids and really enjoyed our stay. The flat is lovely inside and the welcome breakfast pack was a really nice touch. It's in a great location just minutes walk to the cathedral or the shops and with our car in the underground car park we didn't need to drive anywhere all weekend. The only negative thing was the noise from the road.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pippa6120...
Dereham, norfolk United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“beautiful apartment far exceeded our expectations”
Reviewed November 15, 2013 for a stay in August 2013
1
person found this review helpful

apartment was lovely with all that you would ever need. plenty of amenities Tv books access for your tablet. Bath was a roll top absolutely beautiful. beds were very comfortable. fridge full of goodies on arrival. the flat is at the bottom of the town of durham and a lovely scenic walk up into the town centre over the bridge.I would certainly use the flat again if I were to go back to Durham.Its literally five minute walk into town, it has everything you could need and it was extremely clean absolutely spotless throughout so that was a definate plus for me.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: overall everything the whole experience
Liked least: i cannot think of anything to fault
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boo73
Oxford, United Kingdom
Level 6 Contributor
118 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
“The cherry on the top is the parking!”
Reviewed October 18, 2013 for a stay in June 2013

Durham as I discovered on a previous visit is hideous for parking so the real cherry on the top of this great apartment is the parking directly underneath the apartment block. It gives you the confidence to travel a bit further afield and know that you won't have to stress about finding a parking space on your return.
The apartment slept 4 comfortably and was really clean, spacious, bright and in a great central location. Everything you could possibly want and a welcome bottle of wine, chocolate and croissants provided the welcoming touches. We were greeted at the door by a really helpful attentive woman who showed us round and then left us to our own devices, perfect. The apartment is situated bang in the middle of Durham, walk out of the door and everything is on your doorstep. We did not find it noisy despite what previous reviewers have commented. Heartily recommended and will look to try and book again for our son's graduation. Only one minus was that we couldn't connect to the internet, not a real bother but could have been if we'd stayed longer.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location, parking, homeliness, facilities...everything
Liked least: No wi-fi
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 19, 2013
Thanks for your super review of Moonlight Apartment. Internet is now back on, as you'd expect - problem was the Router had completely failed and is now replaced with a nice new shiny one.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kirsty B
Walkerburn, United Kingdom
Level 1 Contributor
3 reviews
“Comfortable, trendy, convenient with very amenable owner”
Reviewed October 18, 2013 for a stay in September 2013

What a great find! From the super central location, excellent free parking, comfortable furniture to the attractive decor with a unique and trendy feel, we were delighted with Moonlight apartment. Ray was really helpful and provided us with lots of local info within the apartment itself and was then happy to give us pointers once we were there. It was the perfect setting for our 40th birthday celebrations (friends from university days 20 years ago) and we will certainly spread the word amongst our friends and family, should they ever come to Durham. Thanks also for the v generous welcome pack of wine, crisps, port, breakfast items & tea and coffee!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Decor & convenience
Liked least: No dislikes!
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate551
London, United Kingdom
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great apartment in fabulous location”
Reviewed October 8, 2013 for a stay in May 2013

Great apartment in fabulous location. The blurb about the apartment on the website is a bit over the top The shower, toilet seat and kitchen were given special mention therefore expectation were high, but they were nothing special. But the rest of the apartment is stylishly decorated and well equipped. The beds are really comfortable. The lounge/dining area has a window looking out the whole length of the road and is fabulous for people watching from the sofa. Really buzzy atmosphere when we visited and the owner was very friendly and helpful. I would definitely recommend staying there.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the location
Liked least: the chunky crockery
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 15, 2013
Thanks for your enthusiastic review of Moonlight Apartment. You've reminded me I really must update the website after 7 years - fashions change, and technology advances, even in toilet seats and showers!...
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yvonne W
Manchester, United Kingdom
1 review
“A beautiful modern apartment in a the centre of Durham.”
Reviewed October 8, 2013 for a stay in May 2013

We were met and everything explained.This apartment has electric curtains,wrap around sound,an italian shower--sherry decanter left and chocolates.We had no disturbance from student noise.It felt very safe and secure. A 5 star place.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location.
Liked least: The river came up and flooded the garage but we were warned and removed our car.
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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