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“No complaints”

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Ramside Hall Hotel, Golf & Spa
Ranked #3 of 18 Hotels in Durham
Certificate of Excellence
Reviewed April 21, 2013

Attended the Ramside for a wedding in April and stayed the night. The venue was easy to get to, just off the A1 and ample parking.
The wedding was held in the ballroom, which was beautifully decorated and clean.
Staff were very friendly and efficient. Drinks prices, probably what you will find in all similar style locations so no surprises there.

Food served at the wedding was great. One of the best wedding meals, daytime and evening buffet that I have had. Roast beef cut thick with little to no fat. Very tasty and presented well. No complaints at all.

Our room was modern and again decorated tastefully. Bed large and very comfortable. We were off a main corridor so could hear people passing, but that didnt bother us. Bathroom and shower fab, with nice toiletries.

Breakfast served as buffet style, excellent quality, lots of choice from cooked to cereals and fruit. Everything was stocked and staff again were quick to serve with tea/coffee.

Overall very good hotel, and from looking at the steakhouse menu we would probably return to try as this looked great for an evening meal.

Stayed: April 2013, traveled with family
Thank ronneyroon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Ramside Hall Hotel, Golf & Spa, responded to this reviewResponded April 22, 2013

Thank you for posting a review of your recent stay at Ramside Hall Hotel.

We are delighted to read how pleased you were with all aspects of your stay and that you would consider a return visit in the future.

Your feedback is important to us and we look forward to welcoming you and your family back to our hotel very soon.

Tim Boyd
General Manager

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2,020 - 2,026 of 2,434 reviews

Reviewed April 21, 2013

We stayed here as it was my husband's birthday. I had organised for our 2 sons and our son in law to come on the Saturday morning to play golf as a surprise. Whilst they were playing my brother in law had lunch with me in the Grill Room.
Everything about the stay was fantastic. The staff are helpful, courteous and polite. The de luxe room was lovely and had a view over the 18th which my husband loved.
Only one hiccup was our starters were forgotten so kept waiting for 40 minutes after we had been taken through from the lounge to the restaurant.. Surprised not even a complimentary coffe offered with the apology from the manager. However the next day Rebecca and Jamie in the Grill room were great and organised coffees etc for us. Whilst this may seem trivial it was dealt with very well.

  • Stayed: April 2013, traveled as a couple
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Thank pat r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Ramside Hall Hotel, Golf & Spa, responded to this reviewResponded April 22, 2013

Thank you for choosing Ramside Hall Hotel for your husband's birthday celebration.

Please be assured that your compliments will be shared with the team and we look forward to the opportunity of welcoming you back to our hotel very soon.

Tim Boyd

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Reviewed April 20, 2013

Me and my husband and a group of friends travelled from the north west and stayed at this hotel last weekend as we attended the 2nd annual Moorbenhall ball.The event was organised to raise money for my charity, The GEM Appeal and Grace House Childrens Hospice. We attended the same event last year which was brilliant and we all really looked forward to our return. One of the things we all really looked forward to was the fabulous carvery when we arrived! The food and ambiance was excellent as it was last year and good value for money. The drinks however are pricey, although comparable to other hotels of this caliber. The delay in getting into our room was moderately annoying but did not detract from the stay which was lovely. The cleanliness of the room was excellent and the bed very comfotable. The event was brilliantly organised by Calvin and Andrew and we all had a fantastic time. The entertainment was outstanding ( Miss Kitty was hilarious) and the people who attended were really generous in joining in the raffle and auction. The staff were very polite, efficient and helpful. Cant wait for next year!!

  • Stayed: April 2013, traveled with friends
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Thank Karen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Ramside Hall Hotel, Golf & Spa, responded to this reviewResponded April 23, 2013

Thank you for posting a review of the Moorbenhall charity event held recently at Ramside Hall Hotel.

We are delighted you had an enjoy able stay with us and look forward to the opportunity of welcoming you back to our hotel again next year, if not before!

Tim Boyd
General Manager

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Reviewed April 20, 2013

We attended the moorbenhall charity ball last weekend and were impressed from he start. Lovely drive up to the entrance to be greeted by a red carpet and champagne reception. The fun didn't end there, we were entertained all night and enjoyed a lovely meal, the staff were cheerful and helpful and the room looked great. A fun night would highly recommend.

  • Stayed: April 2013, traveled as a couple
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Thank Blueyedsian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Ramside Hall Hotel, Golf & Spa, responded to this reviewResponded April 23, 2013

Thank you for posting a review of the Moorbenhall charity event held recently at Ramside Hall Hotel.

Naturally, we are delighted to read you had a fabulous time with us and hope to have the opportunity of welcoming you back to our hotel again in the near future.

Tim Boyd

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2013

What a fantastic night. Andrew and Calvin excelled again. This was the second ball and the first was fantastic. This one was even better. The venue, the event room, the meal, host and the entertainment were absolutely great. I hope the night raised a lot of money for the two charities. Well done everyone involved.

The accommodation and breakfast was fab too.

Will definitely come again.

  • Stayed: April 2013, traveled with friends
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Thank Diane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Ramside Hall Hotel, Golf & Spa, responded to this reviewResponded April 28, 2013

Thank you for taking the time to post a review of your recent stay at Ramside Hall Hotel.

It was a pleasure to be chosen to host the Moorbennhall Charity Event this year and we are delighted to read that you had an enjoyable evening.

I hope that we shall have the opportunity of welcoming you back to our hotel again soon.

Tim Boyd
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2013

Moorbennhall ball: Fantastic night,excellent entertainment, will definately envite more friends next time,and all for a great cause! A massive thank you to Andrew and Calvin for a great night. Can't wait for next year :')

  • Stayed: April 2013
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Thank CharlotteSkelton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Ramside Hall Hotel, Golf & Spa, responded to this reviewResponded April 23, 2013

Thank you for posting a review of your recent visit to Ramside Hall Hotel.

We are delighted to read how pleased you were with the Moorbenhall charity event and hope to have the opportunity of welcoming you back to our hotel in the near future.

Tim Boyd

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2013

WOW what a fantastic night I had at this Charity Function held by those gorgeous guys Calvin and Andrew...
The venue they chose - Ramside Hall Hotel and Golf Club was perfect with very attentive and plentiful staff who ensured the night ran smoothly.
The entertainment mix was great and compared by the famous 'Miss Kitty'.
The hotel served meals in a very good timely fashion and 'hot' which is always difficult for large functions.
The auction and other money raising activities were fun too (I had my Tarot cards read).
Lots of money was raised for two important charities thanks to Andrew and Calvins's efforts to get donations and auction them off - Well done.
ps We stayed the night at the Hotel too and found the room to be warm and comfortable and all the amenities you needed - looking forward to the big renovations here too....

  • Stayed: April 2013, traveled with friends
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Thank Elaine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Ramside Hall Hotel, Golf & Spa, responded to this reviewResponded April 23, 2013

Thank you for posting a review of your recent visit to Ramside Hall Hotel.

We are thrilled to read how pleased you were the standard of guest care and services you experienced during your visit.

Thank you for choosing Ramside Hall for your hotel stay and we hope to have the opportunity of welcoming you back in the near future.

Tim Boyd
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramside Hall Hotel, Golf & Spa

Address: Carrville, Durham DH1 1TD, England
Location: United Kingdom > England > County Durham > Durham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Durham
#1 Business Hotel in Durham
#1 Spa Hotel in Durham
#3 Romantic Hotel in Durham
#7 Family Hotel in Durham
Price Range: $111 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramside Hall Hotel, Golf & Spa 4*
Number of rooms: 128
Official Description (provided by the hotel):
Durham's only silver awarded AA rated and 4 star hotel. Set in a unique location, surrounded by 350 acres of private grounds with two 18 hole Championship golf courses, a purpose built luxury on-site spa complex, four bars and award-winning restaurants. ... more   less 
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Also Known As:
Ramside Hall Hotel And Golf Club
Ramside Hall Durham

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