Second time we have stayed at this hotel and we have went home not wanting to return again, last time we stayed we were guests for 1 night, this time we stayed 2 nights as a birthday treat for my partner. The room was clean tidy and beautifully decorated it was let down by 2 single beds pushed together which kept separating and either me or my partner found ourselves falling down the middle. Secondly we tried over the 3 days we were there to get into the spa for a treatment as a treat for my partners birthday and every day we rang the spa was fully booked this angered me as this hotel is advertised as spa hotel which this is not the case as the reception staff informed me that the "spa" is third party!! Considering we chose this hotel to have a relaxing time away from the children and a treat for us to use the spa facilities/ treatments. This ruined our time at the hotel and after paying £184 for the 2 night stay, the 24-hour room service is only optional for cold sandwiches. The first meal we ordered had still not arrived well over an hour and when we rang to ask about the order we were told the order hadn't been placed as the systems were down!! Although we did have a complimentary meal which arrived in less than 15 mins. The main complaint which has angered me was the fact that the spa treatments were fully booked all weekend which we should have been informed of this on arrival and we would not have continued to go ahead with our booking!!
- Official Description (provided by the hotel):
- Overlooking the River Wear, Radisson Blu Hotel, Durham presents a prime location for a visit to England. Voted "Best City in the UK" by Conde Nast Traveller, Durham has all the culture and charm you're looking for in an English town. Find UNESCO World Heritage sites and attractions Durham Cathedral, Durham Castle and Durham University less than 3 kilometres away. The 207 well-kept, modern bedrooms and suites offer 4-star amenities. Collage Restaurant offers a unique twist on the British Brassiere with a range of signature dishes and British fare. The Bar serves a food menu, great drinks and classic cocktails early into the morning. Unwind at the fitness and wellness facilities which include a swimming pool. Enjoy helpful services like on-site parking, express laundry and One Touch Service. The conference space houses 11 meeting rooms which can be used for all types of meetings and social occasions for up to 500 people. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Agoda, Travelocity, Priceline, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Radisson Blu Hotel Durham reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Radisson Blu Hotel, Durham Hotel Durham
- Radisson Durham