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“Another brilliant stay”

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Radisson Blu Hotel Durham
Ranked #7 of 19 Hotels in Durham
Blaydon on Tyne
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Another brilliant stay”
5 of 5 bubbles Reviewed January 28, 2013

This is the third overnight stay we have had at this hotel but the first time I have reviewed it.
The Radisson Blu is ideally situated overlooking the river and is just a ten minute walk over the pedestrian bridge and up some stairs into thr heart of Durham. We always stay Business Class and the extra payment is good value for money as it entitles you to free hotel parking, access to an early evening free bar, breakfast and a lovely room with many extras.
Check in was friendly and efficient and our room (406) was excellent.
After the complimentary bar and a night out in Durham we enjoyed a peaceful nights sleep and although the breakfast room was full on our arrival the following morning we were soon allocated a table. The breakfast buffet was as usual very good.
Yet another enjoyable stay , a pleasure from start to finish. We will be back.

Room Tip: In my experience the business class rooms overlooking the river are excellent.
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shelmex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,413 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (549)
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English first
Cardiff, United Kingdom
Level Contributor
107 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed January 27, 2013

Visited on a business trip third week in January. The room was really cold, contacted reception who were so helpful in that they bought an extra quilt, dressing gown, maintenance turned the heating up remotely, really pleased with the service. Breakfast was good, plenty of choice. Hotel is in a very good location for both business & visiting. I was in room 317, the fan in the bathroom didn't switch off. See you for my next visit!

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank teithiwrjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHollowayGM, General Manager at Radisson Blu Hotel Durham, responded to this review, January 28, 2013
Thank you for your review of the hotel.
I am pleased that you had a good experience with us again.
I look forward to welcoming you back again very soon.
Regards
Neal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunderland, United Kingdom
2 reviews
4 of 5 bubbles Reviewed January 27, 2013

After a wonderful night at fat buddha and a yes from my girlfriend for my marriage proposal I was delighted to find the management had upgraded our booking to say congratulations. The only issue was this was not reported to the reception so they had no knowledge of it. It was all sorted in the end so did not spoil our evening. Beautiful hotel and views.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lauren p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHollowayGM, General Manager at Radisson Blu Hotel Durham, responded to this review, January 28, 2013
Congratulations on your news.
i am pleased that we were able to put some special effort in for you to make your proposal special!
I look forward to hopefully taking the booking for your actual wedding!!
Regards
Neal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Yorks
Level Contributor
90 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed January 23, 2013

This hotel is right on the river with beautiful views. Just outside the front door is a pedestrian bridge which takes you into the heart of Durham, perfect for a wide range of restaurants, bars and shops. The castle is a short walk too.

The hotel staff were wonderful, really friendly yet professional and thoughtful. The room (an executive one) was really spacious and well appointed, plus spotlessly clean. It included a nespresso coffee machine which was so nice we bought one when we got home! Bed was firm, sofa was soft. TV had the full range of freeview channels so after a long day of shopping and being sociable it was very pleasant to curl up on the sofa with the tv on!

Breakfast was delicious, well cooked, quality items. Both the restaurant and lobby are spacious and calm with beautiful full-glass frontage overlooking the river.

Parking was tricky which was really the only downside of this hotel. I don't think I'd even consider staying anywhere else next time I'm in Durham!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EastYorksBluebird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHollowayGM, General Manager at Radisson Blu Hotel Durham, responded to this review, January 28, 2013
Thank you for your 5 star review of the hotel!
Im glad to read that you would consider nowhere else in Durham for future visits!!
I hope its not too long before we welcome you back to the hotel.
Regards
Neal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed January 23, 2013

My partner and I stayed here over the New Year period. The room was fantastic. I upgraded to a business class room which entitled you to free drinks between 5:30 and 7, and it was quite worthwhile as the price of alcohol was rather expensive, as per any hotel. It was a great location, overlooking the river and the castle/cathedral. The only problem we had during this stay was the restaurant associated with the hotel was closed during the Christmas period, which I think was rather odd. Luckily Durham has an abundance of restaurants so we were not disappointed.
The breakfast was also a little disappointing. Not because of choice, as there was a large selection of foods, but the service was rather strange. I asked for a poached egg which took 15 minutes and the lady had forgotten where she took the order from as there were no table numbers, so she kept going around the tables looking for my "face". This should be improved, as many guests did comment on this. However, there were sufficient staff to cope with all guests needs and they were attentive, albeit a tad slow. I would however stay here again.

Room Tip: Upgrade to business class. Yes it is more money, but the free drinks and great views make up for the...
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelfanatic1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHollowayGM, General Manager at Radisson Blu Hotel Durham, responded to this review, January 28, 2013
Thank you for your review of the hotel.
Hopefully next time we will get 5 out of 5 as that is what we are always striving to achieve.
I have taken your commenst on board though and will use them as motivation for the team
I look forward to seeing you again soon
Regards
Neal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumbria
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed January 23, 2013

We stayed here on a visit to our family, and decided to go by train in view of the potential for snow - which duly arrived. The hotel was warm, and all the staff were friendly.
Check in was quick, the room was spacious with a river view (which was lovely to look out on) although the room was warmer than we are used to.

Breakfast was amazing, so much to choose from that we had to restrain ourselves.

And the gym and pool were brilliant

Room Tip: Overlooking the river is recommended
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheRunningClub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHollowayGM, General Manager at Radisson Blu Hotel Durham, responded to this review, January 28, 2013
Thank you for your 5 star review of the hotel!
I am glad that you had a great stay with u and enjoyed out breakfast buffet immensely!
I look forward to welcoming you back to the hotel very soon
Regards
Neal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England, United Kingdom
Level Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed January 21, 2013

I booked one night at the Radisson Blu Hotel Durham in the January sale, at half price, simply to see what this hotel has to offer.

I was impressed by its proximity to the city centre and the spacious, quiet room. The decor of this hotel is classically middle-of-the-road but modern, and the bed is comfortable. This is a good base for exploring Durham if you don't have to pay the rack rates, which I think are on the high side for this city.

The buffet breakfast, which included the option of ordering Craster Kippers, was first class and a highlight of staying here. The restaurant staff were polite and professional.

The gym is well-equipped for a session of cardio-vascular training and the 15-metre pool good enough for a few lengths before heading into the sauna and jacuzzi. Disappointingly, the steam bath was not switched on (and no explanation offered). Frankly I would have expected better from a hotel which is aiming to impress guests with its all round quality.

I didn't drink in the bar as Durham has lots of good pubs, but it looks to provide the comfort and service you'd expect from a major hotel.

All told, I enjoyed my stay and would consider returning if I see a similar deal in the future, but not at the full rack rate.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stuart F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel Durham

Property: Radisson Blu Hotel Durham
Address: Frankland Lane, Durham DH1 5TL, England
Phone Number:
Location: United Kingdom > England > County Durham > Durham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Durham
#2 Business Hotel in Durham
#3 Luxury Hotel in Durham
#4 Family Hotel in Durham
#4 Romantic Hotel in Durham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Hotel Durham 4*
Number of rooms: 207
Official Description (provided by the hotel):
Overlooking the River Wear, Radisson Blu Hotel, Durham presents a prime location for a visit to England. Voted "Best City in the UK" by Conde Nast Traveller, Durham has all the culture and charm you're looking for in an English town. Find UNESCO World Heritage sites and attractions Durham Cathedral, Durham Castle and Durham University less than 3 kilometres away. The 207 well-kept, modern bedrooms and suites offer 4-star amenities. Collage Restaurant offers a unique twist on the British Brassiere with a range of signature dishes and British fare. The Bar serves a food menu, great drinks and classic cocktails early into the morning. Unwind at the fitness and wellness facilities which include a swimming pool. Enjoy helpful services like on-site parking, express laundry and One Touch Service. The conference space houses 11 meeting rooms which can be used for all types of meetings and social occasions for up to 500 people. ... more   less 
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Also Known As:
Radisson Blu Hotel, Durham Hotel Durham
Radisson Durham

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