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“Excellent service but very noisy”

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Premier Inn Durham City Centre
Ranked #4 of 18 Hotels in Durham
Certificate of Excellence
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent service but very noisy”
Reviewed January 20, 2014

I stayed over at Saturday night at this hotel. The staff were lovely and efficient and very welcoming. Unfortunately there is a taxi rank just outside the hotel so I was kept awake until past 4am with shouting and screaming from the local party goers which was disappointing as I had a long drive the next day. The receptionist asked me how I slept and when I told her she immediately offered a full refund and a cup of tea to take in the car.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (238)
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English first
Durham, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
Reviewed January 15, 2014

fan noise in the bedroom did not sleep very well propley will chose a difrant hotel when we stay in Durham again room was very clean bed was very comfortable bathroom very clean revived a very warm welcome when we arrived staff were very friendly had breakfast and it was value for money

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank snitch567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradford, United Kingdom
Level 6 Contributor
150 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed January 14, 2014

The Premier Inn is very well located for all the central shops and amenities. The bed was comfortable and the room was very much no frills. Breakfast food was fine but the coffee despite the Costa branding was disgusting.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jakradice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 14, 2014

We stayed here for our friends' wedding in Spennymoor. It is in a great location between the station and the city centre, the rooms and communal areas are well kept and it is nice and quiet. A total bargain for £29!

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zweeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berwick upon Tweed, United Kingdom
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 12, 2014

Stayed here for four days after New Year with my husband and two daughters.
We all love coming to this Premier Inn as the staff are so friendly and the hotel is lovely and clean, girls love been able to relax downstairs on comfy chairs.
Bedroom and bathroom as always immaculate.

See you all in July again.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tracey m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rainham
Level 5 Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 11, 2014

I recently spent a weekend at this hotel due to the Spring promotion and at first was a bit hesitant as the hotel was located next to bars.I thought it might be noisy. I shouldn't have worried
I was very impressed with everything about the hotel.
Location was fantastic very central next to restaurants,bars and the city sights.
I arrived by train late at night but felt very safe walking the short distance along well lit,sign posted paths to the hotel.My room was quiet.
The hotel must have a very good recruitment program and training as all the staff i met were very attentive and helpful.
I work in Housekeeping and I couldn't fault my room, it was spotless and well maintained
The bed was King size and was very comfortable.
The bathroom was spotless ,the only negative comment was the water pressure in the shower was weak.Might be because the hotel was extremely busy.
A very good sign if a hotel can deliver good service and maintain standards during busy periods.

I visit Durham quite often so I will definitely be back.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SueRainham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bury, United Kingdom
Level 4 Contributor
47 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 10, 2014

This newly built Premier Inn was superb for a budget hotel Our room was at the back of the hotel so it was very quiet. There was a lot of building work just across the road, so I cannot comment on the noise level for the front bedrooms. Dining room wasn't very bif, but the food was very good. This hotel was recommended by a friend and lived up to our expectations.

Room Tip: Ask for a room on the back to avoid noise from builders across the road
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheila R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Durham City Centre

Property: Premier Inn Durham City Centre
Address: Freemans Place | Walkergate, Durham DH1 1SQ, England
Location: United Kingdom > England > County Durham > Durham
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#2 Romantic Hotel in Durham
#3 Family Hotel in Durham
#3 Business Hotel in Durham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Durham City Centre 3*
Number of rooms: 103
Official Description (provided by the hotel):
Located in the centre of Durham, home to the World Heritage Site of Durham Castle and Cathedral ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Durham City Centre Hotel Durham
Durham Premier Inn

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