I stayed 3 nights in this hotel and everything was good there. During check-in I was warmly welcomed, got all necessary explanations about breakfast, payment, etc. Room was clean. Bed was surprisingly high, so that my feet could not reach floor when I sat on it. Quite a rare experience with my 190cm height! Hotel boasts that they will return money if sleep quality is not good. I don't know how they do it, but I slept like a baby there. Continental breakfast cost 5.25GBP and was definitely worth this money. Hotel location is in the very center of the town - very convenient for walking around, sightseeing, shopping etc.
What I did not like that internet was not 100% for free. 30 min a day is for free and then you have to pay 3GBP per day, which is of course cheaper than in other european chain hotels, however, come on, I paid full flexible rate for my room and expected some more loyalty from the hotel.
Amenities in the bathroom were reduced to minimum (I used shampoo and shower gel I had in my travel bag from previous trip) and a colourful sticker on the mirror advised to buy things "I might have forgotten at home". Well... I thought that hotel MUST provide such things and that's not about me forgetting soap and toothbrush, it's about service industry standards that prescribe to support travelers, but not in this hotel.
My room was on the first floor and it was a bit noisy due to airconditioners ontop of the restaurant's roof. This was the only drawback.
- Official Description (provided by the hotel):
- Located in the centre of Durham, home to the World Heritage Site of Durham Castle and Cathedral ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Premier Inn, Evoline ltd and TripOnline SA so you can book your Premier Inn Durham City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Premier Inn Durham City Centre Hotel Durham
- Durham Premier Inn