I have enjoyed eating at the Stagger Inn before but this time had a bad experience. I booked for myself and 5 friends to have our Xmas night out, I pre ordered the menu choices and paid deposit approximately 3 weeks prior to the event. Our starters were OK but when our mains arrived, one of my friends didn't get her meal. We pointed this out and they apologised but by the time she had received her gammon, the rest of us had nearly finished our meals. I most definitely pre ordered all 6 meals, and they should have realised that one of our party had not received her main course. When it came to desserts, two of my friends had ordered from the Xmas menu and had pre ordered Baileys Cheesecake. Myself and my other friends chose our desserts and when we mentioned two of the party had already pre ordered the cheesecake, we were told there was none left. My friends were disappointed but chose an alternative dessert. We received our desserts and then another waiter turned up with two cheesecakes! By the time these had turned up the girls had already started eating the alternative desserts. I ordered Tiramisu which consisted of a small amount of Tiramisu in the bottom of a wine glass topped by lots of whipped cream and chocolate shavings, it was just slop basically and I couldn't eat it. They did reduce our bill because of the mistakes they made but this didn't really compensate for a disappointing evening. I think this was a case of an establishment who were under pressure due to having more customers than normal and perhaps taking on extra staff who did not perform well.
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