The hotel renovations have generally been carried out to a high standard with nice touches, but this was let down by a series of problems. On arrival, we checked in reasonably easily, but the staff insisted on getting our name wrong, despite spelling it for them. We had booked an executive room, which we found to be on the third floor, and the lift was broken. No assistance to carry our bags was offered, and while this wasn't a significant problem for us, it may have been for others. The bedroom was generally good, but the bed base was damaged. The bathroom was a let-down, as it smelt musty on arrival, which didn't improve. The luxury shower only gave very hot or even hotter water, which made showering impossible- which was only discovered when attempting to leave for an arranged meeting.
All in all, it was disappointing for a hotel in this price range. I would like to think that we were just unfortunate in our room, but little effort was made to apologise at reception. However, the bar was great, breakfast was friendly and good, and the room would have been of a high standard if it wasn't for the problems.
- Official Description (provided by the hotel):
- Barrow's famous town centre hotel. Bought by Lancaster Brewery in 2006, the Duke has been completely reinvented and is now a luxury, town centre hotel with fifty one ensuite rooms/suites, a stylish cask ale bar, resident's dining lounge and stunning cocktail/restaurant cellar bar. The hotel bedrooms include flat screen televisions, Egyptian cotton linen/towels, free wifi, over-sized beds, room service and contemporary bathrooms. A new addition to the Duke in 2017 is the arrival of acclaimed, Michelin 3 star winning chef Steven Doherty. Having run Cumbrian gastro-pubs since the 1990s, Steven is now Lancaster Brewery's Executive Chef and ensures that we produce really first class dining experiences for all our guests. The Duke of Edinburgh Hotel is located in the heart of Barrow, 100 yards from the train station, a couple of minutes walk to the town centre, accessible for the Lake District by train or car and less than 5 miles from South Lakes Safari Zoo. ... more less
- Reservation Options:
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- Also Known As:
- Duke Of Edinburgh Hotel
- Hotel Duke Of Edinburgh