Not a great experience in the Stag's Head unfortunately. Made to pay upfront on arrival (which in hindsight, I should not have agreed to). Parking is in a public car park a few minutes walk away (£13 for 24 hrs) and contrary to other reviews, no one offered us a free pass for this. To get into the hotel you must pass multiple staff smoking at the entrance, which isn't the nicest way to enter a hotel with small children. You have to check in at the crowded, noisy bar. The man who checked us in did carry my suitcase up the room, which was kind. But the decor is dreadful, old, smelly and in urgent need of improvement. The carpets are worn. The nightclub in the basement has noisy revellers departing into the small hours. The whole hotel is very noisy at night (room 16 has the pleasure of being above the toilets where all sorts of bodily functions can be heard into the small hours...). Staff put the tumble dryer on at midnight, and again at 4am - Who would do this ??? Our door had a 1 inch gap below it which shed unwanted light into the room for most of the night. Arguments, singing, all can be heard at unsociable times. There are several doors to storage rooms (one housing a selection of tools etc, which was open the entire time we stayed there.). There is no security stopping anyone from the club / pub from wandering upstairs to where the rooms (and indeed tools), are !
On the plus side, the bedlinen appeared to be clean, and our bathroom was nice (but small). Breakfast was okay, but eating breakfast at 8am in the shabby pub would not be my first choice. I cannot imagine who would rate this 'hotel' as excellent. It is without question a pub with rooms. It should be the choice for a stag / hen / boozy weekend but definitely not for anyone who a) wants a good nights sleep, b) has children, or c) is interested in cleanliness.
Nobody asked if we enjoyed our stay, there seemed no interest in customer service, no attention to detail, no pride, no service whatsoever.
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- Also Known As:
- Stags Head Hotel Bowness-On-Windermere
- Stags Head Bowness-On-Windermere, England - Lake District