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Macdonald Old England Hotel & Spa
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Reviews (3,096)
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1,273
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All reviewsold englandfeature roomvalet serviceexecutive roomterrace barice roomrelaxation roomlake viewlovely hotelcar parkcooked breakfaston arrivalsauna and steam roomafternoon teablack puddingevening mealshort break
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2,917 - 2,922 of 3,096 reviews
Reviewed February 28, 2010

My wife & I stayed here to celebrate my birthday. A small confusion around booking (twin or double) was quickly resolved by a very helpful receptionist who arranged an upgrade to a lovely lake view large double room (225). The hotel is a lovely old style hotel in a prime location with lake views and right in the town. Spa facility was first class. Room was a very good size and very well appointed with great facilities and a good bathroom – Only slight problem was it was very hot due to hot water pipe running around the room but the window opened and all was fine.

Only low point was dinner. We wanted to book for 7.30 but could only get a table @ 8.45 which seemed ok but service was so slow it really was a shame. Took 45 mins to get starter and almost as long for main. We did not bother with a third course! Quality of food was top class just too slow coming. Waiting staff very good and seem embarrassed by delays (blamed on short staffing in Kitchen and a table of 14 arriving late) and did provide free drinks. Rating of service ONLY relates to slow kitchen otherwise would have been good.

Breakfast was first class and Waitress Laura was the very best!

I would certainly recommend and would go again but would be wary of eating Dinner if in any kind of a rush.

  • Stayed: February 2010, traveled as a couple
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Thank Ian_Spring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2010

only just returned and eager to re book. Whilst i am sure there are cheaper hotels in the area to stay at, this is where you want to be. the staff are friendly and helpful, the location is excellent with lovely views of the lake and the rooms are delightful. There is everything there that you could ask for.

  • Stayed: February 2010, traveled as a couple
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Thank dave9220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2010

There was nothing to find fault about. The staff were very helpful, friendly and efficient. The rooms, whilst not huge, were very comforatable. The bed and pilllows were the best I have found outside my own home (we have a very comfy bed). The restaurant service was very good and there seemed to be a high ratio of staff to guests.
As for the food, breakfast was full english or a choice of various smoked fish, all very hearty and very tasty. Dinner was a limited choice but what there was was presented very well and tasted very good.
The swimming pool and spa were well used by us this included ice room, steam room and sauna. All very refreshing and all immaculately presented.
We intend to return for another weekend break in the next month or so.

  • Stayed: February 2010, traveled as a couple
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Thank flyaway1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2010

This hotel is very good - stayed 2 nights (17-19 February). Overall, the service is good and staff are friendly helpful. The hotel is in a great location, right by the lake and has many excellent views - especially from the restaurant. Without doubt, the restuarant is first class - dinner was excellent; however, only continental breakfast is included and cooked breafast costs extra. It would have been useful to know that there is a hotel car park a short walk away - we found it impossible to park close enough to the main entrance to drop off our luggage and had to find and pay for a parking space before checking in. Would recommend the hotel, but disappointed with our room 214 - the size of a broom cupboard and just bearable for 2 nights!

  • Stayed: February 2010, traveled as a couple
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1  Thank AnnieM1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2010

Stopped for 3 nights & found this hotel excellent from a positional sense. Good for Bowness, the ferry & all the southern lakes. The evening meal choice was poor (no sauces just plain chicken etc) so we went out to the excellent local restaurants even tho we had a 2 for 1 voucher. The spa facilities were good & well used. Parking was difficult even@ this time of year. Breakfast was excellent & we never needed more than continental - staff very friendly & helpful.

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Thank johnboySheffield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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