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Macdonald Old England Hotel & Spa
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Reviews (3,094)
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All reviewsold englandfeature roomvalet serviceexecutive roomterrace barice roomrelaxation roomlake viewlovely hotelcar parkcooked breakfaston arrivalsauna and steam roomafternoon teablack puddingevening mealshort break
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2,444 - 2,449 of 3,094 reviews
Reviewed April 18, 2013 via mobile

Stayed here 2 nights cost over 200 quid,room over looks skip and converted house room 136 ... Depressing! Pity is it's a nice room that is looked after perfectly well by guest services... On to reception now! Andrew on reception needs training ' anything we asked him was a problem.. He constantly made excuses about not actioning our requests,he was rude and dismissive ... Honestly a worst ever on reception ... Such a pity to write such a bad review... But felt honesty required ...

  • Stayed: April 2013
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Thank 186534Annie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2013

We stayed in feb 2013 for 2 nights (thank goodness it wasn't longer)and on arrival were pleased with the location of hotel, but that's about the only good thing I can say. We were allocated room 307 which turned out to be the damp armpit of the hotel. It overlooked the lake which would have been fantastic if we could have seen the view thru the condensation on window. The bathroom was so damp the tiles were almost falling off the walls ( they moved if you touched them) other tiles had obviously fell off in the past and had been stuck on upside down. There was a massive damp patch on the ceiling outside the room which had not even been repaired or painted and the overall smell of dampness was most noticeable when we returned too the room after a spell away. The corridors outside our room was congested to say the least - dirty laundry empty beer bottles and various trolleys used by staff. The breakfast was just about edible on the first morning but after a very long wait on the second morning the breakfast that was presented to us was disgusting to say the least. I think this hotel trades on its fabulous location by the lake but honestly I would recommend you look for alternative accommodation if staying in bowness.

  • Stayed: February 2013
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Thank Chrispyannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2013

fantastic...a weekend there was a gift for my daughter off her dad for her 18th..it was great ,,highly recommended
the pool and ice cold shower is a must...the ice room was a 1st for us...brilliant..
the beds are amazing ,,the pillows are so so soft.
go there.
get in.
get out
get drunk
get back.
get in bed
get up.
get in the pool
get breakfast,
get there


get bak.get to sleep,get breakfast,

Room Tip: great weekend away for a family or justb a couple
  • Stayed: May 2012, traveled with family
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Thank eileenngirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2013

Four of us stayed there quite recently...the hotel's image is always decided by the reception stafe....rude, unsmiling, ignorant and unhelpful comes to mind. Do not stay in the rooms that purportedly are supposed to over look the lake in the on the first and second floors...the bathroom door opens against the sink... room 101(of all rooms) is not fit for two people, it is drab. We moved to another floor, the same thing there but slightly larger...the hanging space was virtualy non existant.... may have been suitable for one person but not two. These were supposed to be executive rooms.. what a joke. No safe in the rooms that worked. Apprently we were ''lucky''.. we had a TV that tuned into more than just two channels. On complaining the only thing that was on offer... so they said, was a garden room...which was unacceptable as it was right next to the bar-lounge, which by the way tends to employ pretty young girls whose command of english is very limited. It seems this hotel is cashing in on the location as opposed to service. Would I stay there again... not a chance...next time I will stay in Ambleside... much better hotels and B & B's with staff attitude that does not say 'take it or leave it.'

Room Tip: go for the 'new build' rooms overlooking the lake...
  • Stayed: March 2013, traveled as a couple
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2  Thank emilio11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2013

After a bit if a mix up on check in which was soon sorted, we had a lovely stay at the Old England. The gardens are on the side of the lake and the views are excellent. It is in a fantastic location for viewing the town and a 2 minute walk from the ferries to Ambleside.
The staff were very helpful and friendly and always accommodating.
The rooms were old but very clean and tidy.
Breakfast on the first day was fantastic but was a let down on the second day. Not sure if it was a different chef or just because the hotel was busy.
Drinks pricey at £9.60 for 2 pints so didn't have to many at the hotel.
We booked through superbreak and it cost £280 for 2 nights with breakfast which was worth the money but if we are honest I wouldn't have thought the same at £220 per night.

We would certainly still recommend and return.

Scott and Julie Green

Room Tip: Get a lake view. They are excellent
  • Stayed: April 2013, traveled as a couple
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Thank scottyg98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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