Okay here goes....... Originally I wanted to book the Sanctuary but it was booked for the period of our 'mini moon' so the new wife and I decided to go for a 2 night stay in the Hideout..... wow !! What a fantastic apartment, immaculate throughout and everything was 5 star....... until the point we decided to have a shower ready to go out for Dinner...... the shower head fell apart and the shower was un-useable, (the small screw had become corroded and broke away from the casing) after a quick call to reception to explain the problem we were absolutely overwhelmed with the customer support that followed....as a token of this very slight inconvienience we were offered our second night in the Sanctuary as there had been a cancelation.....wow !!! hot tub !!! but it didn't end there..... we were also given a free bottle of champaigne worth £34 and a free breakfast on our last morning..... This is without doubt the best service I have ever received from a Hotel / Guesthouse, all the above are the reasons we will return and all our friends are keen to visit too. This place is just beautiful the staff were outstanding.... what a company !!! Thankyou to all the staff. Jay & Jenny.
- Official Description (provided by the hotel):
- Luxury Boutique accommodation, Rooms Suites and Boutique Houses. All perfectly located in the Heart of the English Lake District.Each Individually designed with features including: private hot tubs, super sized air spa baths, free Wifi, free car parking, and access to leisure and spa facilities. Adult only accommodation. International multi award winning accommodation, completely unique to the area. ... more less
- Reservation Options:
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- Also Known As:
- Cranleigh Guesthouse Hotel Bowness-On-Windermere
- Cranleigh Boutique Bowness-On-Windermere, England - Lake District