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Clayton Lodge Hotel
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Reviews (740)
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465 - 470 of 740 reviews
Reviewed February 26, 2014

Stayed here for 2 nights in Feb 2014.

Asked for a quiet room and ended getting one next to the exit, so very noisy.

Front desk staff seemed very young and not terribly professional, just functional.

This hotel does not have a lift, so had to lug cases up several flights of stairs. Not ideal!

Pros: Location is good for walking into Newcastle under Lyme, follow Clayton Road all the way into town. Room was nice if a bit dated. Bed was comfortable. Wifi worked well. Breakfast was plentiful. Paid 39 GBP/night including breakfast.

Cons: Floor boards squeaked and every time I walked in the room, it made noise. Hallways and layout of the hotel is very dated, probably 1940-50's. No lift, stairs were numerous. Also lots of internal noise between hotel rooms, heating system a bit dated as well.

Overall: Nice for a short stay if other more modern hotels in Newcastle under Lyme are booked up as was the situation in my case.

  • Stayed: February 2014, traveled on business
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Thank OttawaTravel2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2014

If you value your sleep then I would not suggest that you stay here. The room we stayed in had metal windows that rattled in the wind which kept me up most of the night. I ended up having to stuff a tissue in the frame to keep it from rattling as much. The carpet was stained and the curtains hanging off the rails. There was smashed glass in the bathroom and rubbish on the floor. I wonder what the cleaners actually get paid to do?! The bed sank down in the middle and though the bedding had obviously been washed there were still stains that hadn't come out. When checking out the staff were too busy dealing with a complaint on the phone to even speak. I was hoping that they would ask how our stay was but I guess most people would be negative so I guess it is probably best not to ask.

  • Stayed: February 2014
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1  Thank Catherine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2014

Clearly the web site is fictional , the rooms very dated and not as seen on web far from it very unclean stains on sheets , tap plug unable to unplug , battered and chipped furniture , heavy mould around windows , as a asthma sufferer not good , mould in bathroom . For our deluxe room no tea or coffee making as stated . Breakfast facility's terrible , mostly I think it's due to being under staffed , staff that are there look so tired I felt sorry for them well the ones that seemed to work , there was one member of staff on arrival who had only been there short time who was very friendly :) . I must say thou the restaurant kavi was good quality food . Only comment on that should have more then one in charge as when asking for ( drink , bill, etc) they all had to run it by the manager who was everywhere , in all fairness doing a good job , but why have all your staff and not delicate . Over all be very carefull when looking on website as all is most definitely not as it seems . It needs good clean up all around , lick of paint and better standards all round & that's just to start with . Sorry , but very true .

  • Stayed: February 2014
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Thank Mother123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2014

Hotel is very run down and clearly not had any investment in years. The room was small with heavily stained carpet , a broken light in the bathroom. And badly chipped and scratched furniture. The Windows were old metal double glazing that rattled when it was windy. Bedding was clean though. Breakfast was cold this morning, but tea and coffee were nice and hot. The hotel is an old Ramada hotel wwhich is evident by some of the internal signs with stick labels over them. Overall its very run down and needs some investment.

  • Stayed: January 2014
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Thank danaldridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2014

I booked a last minute single room including breakfast at the great national newcastle hotel. The hotel is large and welcoming with lots of free parking. The room was modern, comfortable, ensuite with hot drink facilities, free wifi and a large flat screen tv. For the low price i paid i was extremely impressed. I had a great night sleep and in the morning i had a lovely full english breakfast with fresh orange. I could not fault a thing. I would definitely recommend and if i am ever in the area again- i would not hesitate to stay at this hotel.

  • Stayed: January 2014, traveled solo
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Thank Hayley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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