Could not fault the helpfulness of the staff especially the bar maid (Kara from Plymouth I think) working as she studied at University. Hotel needed refurbishing and a lick of paint. Breakfast excellent. Bed reasonably comfortable.... what it lacked in quality it made up for in friendliness.
- Official Description (provided by the hotel):
- The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-under-Lyme and Stoke-on-Trent areas, with history dating back to 1783. The hotel is very much of the style associated with a traditional English town centre coaching inn, yet has been sensitively and subtly refined to offer the comfort and modern standards demanded by today's visitors. Independently owned and managed, the hotel retains many period features and takes great pride in offering a very personal service. As a valued guest, you may be confident that we will do our utmost to ensure your comfort, whether you are staying in one of our 40 centrally heated, en-suite rooms, visiting us for a meal in the restaurant, or using our conference and banqueting facilities. ... more less
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