We arrived at this hotel on Wednesday 28th May expecting a room with "an outlook onto moorland". Instead of which our room looked over a dirty yard with waste bins, cages of dirty laundry, crumbling walls of the adjoining building and a dirty fire escape. My husband is eighty years old and walks with a stick, I therefore asked where the lift was and was told there was none, it was a listed building and they were not allowed to put in a lift. (I'm not sure if this was a joke). Next morning we waited half an hour to be seated at breakfast. There were countless empty tables but they had not been cleared from the previous diners. One family who complained was told they should have got up earlier as too many people came down at the same time!!!! The rooms were clean and the breakfast was quite good but there were more people there with complaints than you would have found in a general hospital. My sympathies are very much with the staff who continued to the very best of their ability but they were fighting a losing battle. We never actually saw Basil Fawlty but I'm sure he was there somewhere.
Shirley - Gloucester
- Official Description (provided by the hotel):
- Designed in an Art Deco style, the majority of our rooms are connected to the main building by covered pathways. All rooms feature free Wi-Fi, en suite bathrooms and tea/coffee making facilities and a safety deposit box. There is a Leisure Centre equipped with a sauna, steam room, gym and both indoor and outdoor pools. (Outdoor pool seasonal only). Set in Bowleaze Cove the Riviera Hotel is just 2.5 Miles from the town centre. Also nearby are the Sealife Centre as well as Lodmoor nature reserve. ... more less
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- Also Known As:
- Riviera Hotel Weymouth, Dorset