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771 - 776 of 1,194 reviews
Reviewed May 30, 2014

When we first arrived I was very disappointed by the exterior of the hotel, however once I had a moan about our room we got moved to another room I have never met such wonderful people as the Restaurant Manager Trevor
and the restaurant staff who were so attentive and lovely. The food was perfect it well exceeded our expectations. The rooms were small but adequate and I would go back because you can see that they have refurbished the rooms and the restaurant beautifully.

  • Stayed: May 2014, traveled as a couple
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3  Thank TRACEY N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2014

My daughter and I stayed here on the 28th may for 2 nights in room 245, and the staff are brilliant they cannot do enough for you, and we highly recomend the restaurant the meals we had were fabulous, and the pool and sauna were heavenly we left calm and relaxed and are certainly going to come back welldone to you all

  • Stayed: May 2014, traveled with family
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1  Thank Diane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riviera_team, General Manager at The Riviera Hotel, responded to this reviewResponded June 18, 2014

thank you for taking the time to share your feedback. we are glad you enjoyed your stay. we hope to see you again.

Kind Regards,
Carol Rooke, General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2014

We paid £75.00 for one night. We were on the bottom outside with an apparent sea view mmmm. The bed was low and squeaky and uncomfortable a duvet had been put over the mattress to hide the old springs. If you wanted to hear your neighbors conversation or theirs yours great but the walls are paper thin. The doors don't fit the frame and the windows are from an era of bygones gone by. If I had paid £19.00 for the night far enough but not worth the money, uncomfortable, low maintained and generally bad.

Stayed: May 2014, traveled as a couple
2  Thank Rachel O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2014

We booked for two nights at the Riviera (unfortunately without reading any reviews) and were so appalled by the condition of the place that rather than stay a night we drove home. The room was ridiculously small although it was well equipped. The toilet was not clean and the door was ill fitting. The area surrounding the passage was dirty. Don't do as we did and hand over your money until you have seen the room!

Stayed: May 2014, traveled as a couple
3  Thank Janet D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2014

Arrived on Sunday and were told we could not check in until three. Fair enough. Rooms are ok recently refurbished, fairly small but adequate. Bed was squeaky but comfortable. Bathroom modern but needs a good clean. Stopped for four nights and the room was not cleaned properly in this time.
Breakfast was good, plenty of selection but not well organised, had to queue to be seated as there were not enough staff to cope with the amount of guests.
Generally to sum up the hotel has potential but needs attention to the outside. Looks run down, the gardens could be lovely but have been neglected as have the outdoor pool and a lick of paint is long over due.
We feel that a proper maintenance program would be beneficial to the hotel. Just needs TLC and cleaning. What a shame this beautiful building has been so neglected. Will not be going back here.

  • Stayed: May 2014, traveled as a couple
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2  Thank Robbieliz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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