I took my 93 year old mother for afternoon tea
The car park is very small making manoeuvring difficult especially when people don't park in marked bays (as was the case on that particular afternoon)
On leaving the hotel after a lovely afternoon tea, I had to back out of my parking space to help my mother into the car
At this point a woman (who I subsequently discovered was the hotel owner's wife) ran screaming out of the hotel accusing me of hitting her car!!
Her car was badly scratched and marked all round the back of it - My car had no marks on it at all (because I had not run into her car!)
She proceeded to shout angrily at me in front of my mother (who was very upset by this aggressive behaviour)
She shouted at me to 'Leave this car park and never come back!' Needless to say I will not return!!!
What incredibly rude behaviour towards a customer!!
She then took a photo on her phone of me and mystery as we sat in my car!! (I think that could be illegal?)
I would not recommend that hotel to anyone
My emails of concern to Best Western (and to the hotel itself) have been futile!
- Official Description (provided by the hotel):
- An 18th-century listed hotel situated in the centre of Driffield ‘the capital of the wolds’. Tastefully furnished with antiques and fine arts, it boasts 16 individually styled suites and bedrooms, a beautiful oak paneled restaurant and The Oak Bar, featuring around 300 malt whiskies and local hand pulled cask conditioned real ales. The hotel also offers an unrivaled range of leisure facilities; swimming pool, sauna, steam room, Jacuzzi, super spa, rasul, flotation tank, full nautilus gym, beauty salon featuring Clarins, hairdressers, squash court and snooker room etc. Situated within easy reach of historic Beverley and York. Award winning disabled access. Hotel not suitable for children under 16 years old. ... more less
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- Also Known As:
- Best Western The Bell In Driffield Hotel Driffield
- Best Western Driffield
- Driffield Best Western
- Best Western The Bell In Driffield Yorkshire