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“A romantic getaway”

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Thatched Cottage Hotel
Ranked #4 of 34 Brockenhurst B&B and Inns
Certificate of Excellence
south wales
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“A romantic getaway”
4 of 5 bubbles Reviewed February 22, 2013

The rooms are quirky and quaint. Owners were very friendly and could not do enough to help you. Breakfast was absolutely fantastic, possibly on of the beat that we have ever had. However please note that in the evening the dining room becomes a tapas bar and not a traditional restaurant.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nigeandruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chef M, Owner at Thatched Cottage Hotel, responded to this review, March 5, 2013
We are delighted you enjoyed your breakfast experience and look forward to seeing to soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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297 reviews from our community

Traveler rating
    150
    94
    31
    15
    7
See reviews for
26
210
5
4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (60)
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English first
Horley, United Kingdom
Level Contributor
276 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 bubbles Reviewed February 4, 2013

We booked in for a two night stay and was the very first people to stay in the Verbena as it had just been completely overhauled. This is a separate building to the main thatched cottage and is situated direct behind it. The room as you would expect after an overhaul was impeccable, in fact probably still needed one or two small details needed finishing. But these were of no significance. The only possible drawback for some people is there is an adjoining door to another room, which we assume is a bedroom as we heard snoring coming from there. I'm not entirely sure what the set up is there, but think it would be more private without the door. There was no hair dryer in the room and for the first time ever my other half had forgotten hers! So I was sent to enquire about one. Martin the owner said he hadn't got them for the rooms yet but would sort something out. Which he did, 5 minutes later there was a knock at the door and he was standing there with a brand new hairdryer. Well done that man! The breakfasts both days were superb,great selection to chose from and all well cooked. Even better than that it is served until 11am. Result! The breakfast room is great a real quirky room with bundles of character. Lots of eclectic bits and pieces, teapots and fine bone china cups. It is within the main thatched cottage, which you can also stay in. Jazz playing quietly in the background. Outside along the passageway the is a graveyard for all the old teapots and a sign reading "died in service" Brilliant!!! Martin is a friendly and approachable guy, but gives you your own space and makes you feel at home. The location is great, there plenty of pubs and restaurants in walking distance and the New Forest is on hand to explore.
If I had to find fault (which is in think the idea of reviewing) then when the room was cleaned it was only half done! One glass cleaned/replaced the other left. The dirty cups and saucers were still there, which is probably the worst part of the whole stay! So with that in mind I would say overall very good indeed. Sort those little details and the place is perfect.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MOJONO1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chef M, Owner at Thatched Cottage Hotel, responded to this review, March 5, 2013
Thank you for your detailed comments, these are very helpful. We have instaled a noise reduction kit in room.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southwick, null, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 1, 2013

My partner and I have just spent 3 wonderful days at the cottage. We stayed in the Assam Bop room and it was lovely. Really comfortable bed and great toiletries in the ensuite bathroom. The breakfasts were the best we have ever had, even in the best hotels. Locally sourced bacon and sausages, fresh fruit and croissants and a great choice of cooked food. The homemade jams and marmalade were so good, that we asked if we could buy some to take home. We will definitely stay here again in the future.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Valerie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 26, 2012 via mobile

I loved the cosy little cottage, the food was so so good and the staff were great, very relaxed atmosphere and comfy bed! It's got character so be prepared for the quirky nature. The staff looked after my mum for her Birthday with a gorgeous little Birthday Cake and breakfast in bed. We brought our own wine and the staff were so helpful providing glasses ice and bottle opener for the room.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brand-retreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 25, 2012

Excellent food, good service, lovely decor, every need catered for at no effort. Can't wait to return! The menu was imaginative without being pretentious, carefully prepared to order. The staff were attentive and cheerful. A genuine top quality experience.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank George B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed November 18, 2012

It was our first visit to the New forest so weren't sure what to expect of Brockenhurst, if you are after something secluded and romantic this is it! We stayed in the Assam Bop room it was a lovely room only down side was it is right next to the dining room which can be noisy in the morning! Had our own steam shower which was lovely but ran out of hot water in the mornings!
If you are up for seeing more of the forest on bike I highly recommend the guys at cycle experience just the other side if Brockenhurst station, they exceeded our expectations with maps & the quality of the bikes it was an amazing way to see the Forest at its best.
Overall I feel the Thatched Cottage slightly pricey but would stay here again.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Frannie_w24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed October 19, 2012

When in the New Forest make sure you stop here. This place is an experience, a 400 year old cottage full of atmosphere plus they serve a delicious breakfast as well as other meals. This is a place we will never forget and hope to return to.

Stayed October 2012, traveled as a couple
Helpful?
1 Thank Philippa2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Thatched Cottage Hotel

Property: Thatched Cottage Hotel
Address: 16 Brookley Road | New Forest National Park, New Forest National Park Hampshire, Brockenhurst SO42 7RR, England
Location: United Kingdom > England > Hampshire > New Forest National Park Hampshire > Brockenhurst
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #4 of 34 B&Bs / Inns in Brockenhurst
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Thatched Cottage Hotel 3*
Number of rooms: 14
Official Description (provided by the hotel):
A 400 year old thatched cottage and garden rooms situated in the village of Brockenhurst located in the heart of the New Forest National Park. Something really special, a cosy boutique hotel, a touch of romantic luxury combined with a homely charm. Well equipped historic and garden rooms with all modern essentials, supported with friendly professional service. We offer breakfast, afternoon tea and a gin bar! ... more   less 
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Also Known As:
Thatched Cottage Hotel Brockenhurst, New Forest National Park Hampshire

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