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“Over priced and Below Average”

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Careys Manor Hotel & SenSpa
Ranked #4 of 11 Hotels in Brockenhurst
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Over priced and Below Average”
2 of 5 bubbles Reviewed August 23, 2006

Whilst it would be unfair to call this hotel rubbish, I think it only fair to highlight what you are really getting. Having booked on the basis of a pretty glossy website, I can confirm that this will be the only gloss you get.
The hotel I believe is pretty much geared for the wedding party experience, the rooms are very basic, no air conditioning, which given it was incredibly hot in the rooms, meant you needed the windows open which then let in the noise from the wedding party or the road.
Their is no minibar but they do leave a selection of things for you to buy on the table, but please don't mistake them as being complementary as the 330ml bottle of water will cost you £4! staggering.
The bathrooms are very tired, minimal and just about clean. I personally found the sign saying beware of the hot water which needs to be hot to fight off Legionnaires disease to be frankly concerning. I choose not to shower that morning.
We dined in the bistro and the food was pretty poor, the cocktails were £6 and either they had forgotten to include the alcohol or were poor watered down imitations, these were sent back and removed from my bill. I had the tuna for a main course and have never had a tuna steak that had been cooked pink be so tough to chew.
In the morning we ordered breakfast in bed, and this I can honestly say was the worst cooked breakfast I have ever had. The fried eggs were hard, the sausages were utterly flavourless, tasted much like a cardboard tube, the mushroom was the size of side plate and was soggy and tasteless, the beans were cold, the bacon was the cheapest pink looking over salted bacon you can get and they brought 3 pieces of toast for 2 of us.
We had ordered a paper with the room which never arrived, the waiter that brought the breakfast said he would bring one back up in the next 15 minutes, he was never to be seen again.
We were looking for a bit of luxury relaxation, it's not that, so needless to say we checked out a day early.
What was most interesting is the hotel at no point inquired as to why we wanted to leave even though I pointed out it was because we were unhappy. £290 for one night with food, over priced, below average and not recommended. Yes there is a Spa, but that is it, if you are fortunate enough to get an appointment you can pay even more to use it, the room price does get you admission to the hotel gym, not the Spa, so beware. All in all their is no more luxury here then a stay at a Travellodge and an olympic breakfast at the Little Chef in the morning, that at least would be £200 cheaper.

  • Liked — Leaving
  • Disliked — The breakfast
  • Tips/Secrets — Don't go here
  • Stayed August 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2 Thank KingSizeBed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,317 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (528)
Date | Rating
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  • English first
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed August 20, 2006

I booked a four poster room for our anniversary. It cost £210 a night, for which you would expect complete luxury. We got to our room, it was absolutely tiny, the four poster bed (in the loosest sense of the word) took up most of the room. The bed itself was rubbish, the mattress was really soft and it sank in the middle. The room was really hot, the only air con was a portable machine which sounded like it was about to blow up, so we didn't like to leave it on all night and ended up getting far too hot. I had to get a bottle of water from the mini bar which cost me £4!! And as for the bathroom, it was carpeted, and the shower was literally a dribble, I couldn't even wash the shampoo out of my hair properly. The breakfast was nice, but didn't go any way towards compensating us for the amount of money we felt we'd wasted. I think the room was worth max £100, not £210. Definitely not to be recommended if you are looking for luxury.

1 Thank Donjan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Careys Manor Hotel & SenSpa

Property: Careys Manor Hotel & SenSpa
Address: Lyndhurst Road, New Forest National Park Hampshire, Brockenhurst SO42 7RH, England
Location: United Kingdom > England > Hampshire > New Forest National Park Hampshire > Brockenhurst
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Brockenhurst
#3 Family Hotel in Brockenhurst
#3 Luxury Hotel in Brockenhurst
#3 Spa Hotel in Brockenhurst
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Careys Manor Hotel & SenSpa 4*
Number of rooms: 78
Official Description (provided by the hotel):
Careys Manor Hotel and Senspa is a luxury 4 star spa hotel set in the heart of the beautiful New Forest. This highly commended hotel has been voted Hotel Spa of the Year by the British Beauty Awards and awarded Gold by the Green Business Tourism Scheme. With three restaurants, there is plenty to choose from - whether you prefer fine dining in our Cambium restaurant, a relaxed atmosphere in Blaireaus French Bistro or want to enjoy authentic Thai cuisine in the Zen Garden Restaurant. ... more   less 
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Also Known As:
Careys Manor Hotel And Senspa
Careys Manor Hotel & Sen Brockenhurst
Careys Manor Hotel & SenSpa Brockenhurst, New Forest National Park Hampshire
Careys Manor Spa Senspa
Careys Hotel Manor
Careys Manor Brockenhurst

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