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“Just as good on our 3rd visit as it wa on our first visit.” 5 of 5 bubbles
Review of Careys Manor Hotel & SenSpa

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Careys Manor Hotel & SenSpa
Ranked #4 of 11 Hotels in Brockenhurst
Certificate of Excellence
London
Level Contributor
68 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Just as good on our 3rd visit as it wa on our first visit.”
5 of 5 bubbles Reviewed February 12, 2013 via mobile

We have returned today from 2 nights in Carey's Manor, a most enjoyable experience in the heart of the New Forest. With use of the Spa and a relaxing room this was our 3rd visit and we would return again. One tip would be to avoid weekends as we found the spa to be much quieter during week days.

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cleggy12A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLyonShaw, Manager at Careys Manor Hotel & SenSpa, responded to this review, March 5, 2013
Thank you for your review following you recent stay at Careys Manor Hotel & SenSpa.

I am delighted you enjoyed your third stay with us, and look forward to welcoming you back for visit number 4!

Thomas Lyon-Shaw
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,271 reviews from our community

Traveler rating
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    579
    227
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    45
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (517)
Date | Rating
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English first
Kettering, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed February 11, 2013

We didn't stay here overnight but were guests at a wedding. The hotel was beautiful, the gardens well maintained and the staff were brilliant. When we arrived the staff welcomed us and showed s where to go and told us what to do every step of the way, they were warm and friendly and asked us if things were ok all day, it was all very well organised. The room for the ceremony was intimate and had a huge open fire. The building is amazing full of history and character and tastefully decorated throughout. Everyone who stayed there was very complimentary about their rooms but there was a bit of a walk to some of the rooms. The drinks were expensive but you get that in hotels and especially at weddings! But the service and surroundings made up for it.

Room Tip: We didn't stay overnight but had to comment on the place, it was amazing!
See more room tips
  • Stayed February 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bella095_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLyonShaw, Manager at Careys Manor Hotel & SenSpa, responded to this review, March 5, 2013
Thank you for taking the time to review your recent visit to Careys Manor Hotel & SenSpa.

I am delighted you enjoyed the wedding you attended and appreciate your kind words towards the Hotel and team.

I look forward to welcoming you back in the future.

Thomas Lyon-Shaw
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shipton under Wychwood, null, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed February 11, 2013

We have stayed here previously and the service was equally as good. Our garden room was spacious & very comfortable with lovely views out onto the garden. This room would be lovely in the summer with patio doors opening onto the garden. The restaurant food on the Saturday night was excellent as was the service. The only down side was the female restaurant manager showing guests to their tables-she was quite frosty. There was no warmth nor welcome no chat from her and yet as a restaurant manager has the power to enhance a visit to the restaurant so much. Yes she was busy but we also remembered her being quite frosty on our last visit too.
The staff in the lounge area were good as was the food - Nimrod was great! Unfortunately we didn't use the Spa. Overall this is a lovely characterful hotel in a great location. We shall be back!

Room Tip: Garden bedroom with patio doors onto the garden are especially lovely in good weather.
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  • Stayed February 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 596Clared
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLyonShaw, Manager at Careys Manor Hotel & SenSpa, responded to this review, March 5, 2013
Thank you for your review following your recent stay at Careys Manor Hotel & SenSpa.

I am pleased you enjoyed your stay with us, and appreciate your praise towards Nimrod. He is a valued member of the team and will be commended for his continual high level of customer service.

I was surprised to learn that you received anything less than a warm welcome from our Host in the Manor Restaurant. Please accept my sincere apologies for this and be assured I will be communicating this to our Restaurant Manager.

I look forward to welcoming you back again.

Thomas Lyon-Shaw
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkhamsted, United Kingdom
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed February 11, 2013 via mobile

Had an excellent one night stay at Carey's Manor. We went for a relaxing spa break and weren't disappointed! The Spa area was lovely, with great Jacuzzi and pool. We had a three course meal in the Manor Restaurant which was delicious and enjoyed drinks by the lovely big fire! Rooms were nice, spacious and more than adequate. The service was also brilliant, when we arrived and parked it was raining hard, and we were greeted by someone with an umbrella which was a lovely touch! If you're looking to escape from it all you won't be disappointed if you chose to stay at Carey's Manor....

Stayed February 2013, traveled as a couple
Helpful?
Thank Matt G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLyonShaw, Manager at Careys Manor Hotel & SenSpa, responded to this review, March 5, 2013
Thank you for your feedback following your recent stay with us at Careys Manor Hotel & SenSpa.

I am pleased you enjoyed your stay with us, and appreciate your kind praise.

I look forward to welcoming you back again in the future.

Thomas Lyon-Shaw
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed February 11, 2013

I recently visited Careys Manor for my birthday weekend with my partner and we had a great stay. We stayed for 2 nights and ate in both the Thai restaurant and the main restaurant and both were delicious.
Service throughout the hotel was impeccable and you felt very well looked after from the word go.
We stayed in an Oakwood room with a garden view, rooms were very large, well kept and have extremely comfortable beds. I would definitely reccomend choosing this type of room as they are alot more modern (without being too modern) than the standard rooms.
The spa was lovely and had everything you needed, definitely one of the better spas I have been to in the UK. I had the heavenly treatment which is 1.5 hours of full body massage and a facial and it lived up to its name. Having been to Thailand, the treatment was very authentic and worth every penny of the money spent.
I would definitely recomend this hotel to anyone looking for a relaxing break in the UK as it is in a perfect position to visit lots of nice little towns and drink lots of tea and eat lots of scones.

Room Tip: Go for the Oakwood room
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Caz1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLyonShaw, Manager at Careys Manor Hotel & SenSpa, responded to this review, March 5, 2013
Thank you for taking the time to review your recent stay at Careys Manor Hotel & SenSpa.

I am delighted you enjoyed your stay to celebrate your birthday, and thank you for your kind words towrds the hotel and team.

I look forward to welcoming you back soon.

Thomas Lyon-Shaw
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Longparish, andover
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed February 10, 2013

Having just returned from an afternoon tea at Careys Manor I felt that I should write a review. A friend and myself decided to book a afternoon tea after receiving a 30% off voucher. We were both looking forward to a girlie Sunday afternoon and visiting Careys Manor, we thought that this would be the perfect time to enjoy a preview of the hotel with the view to booking a spa day in the spring.
However, on arrival we were both slightly disappointed. The hotel has such a fantastic reputation that we arrived expecting to find a wonderfully beautiful hotel, what we found in its pace was a very tired looking one instead. The grounds and from the outside the hotel looked stunning, yet when we entered the wallpaper looked very dated and in need of replacing and the entrance wasn't really inviting.
We were greeted when we arrived and shown to the room where the afternoon tea was being held, again very disappointing. Having experienced a number of afternoon teas at Claridges, The Berkeley, Harrods and The White Horse in Romsey we were expecting to find Careys Manor to have a similar ambiance. The room that we were dining in was dull and felt very much like a conference room. There was no mood lighting just the standard ceiling lighting which felt hash and just had no character.
The staff were all very attentive but the afternoon tea itself was standard. Pleasant enough but nothing to really rave about and we would not return again. I certainly would not be happy to pay the full amount for the tea, this was mainly down to the overrated surroundings.
Overall I feel that some money really needs to be spent to make this hotel have the wow factor that comes with the reputation.

  • Stayed February 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank LauraS1012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLyonShaw, Manager at Careys Manor Hotel & SenSpa, responded to this review, March 5, 2013
Thank you for taking the time to review your recent visit to Careys Manor Hotel & SenSpa.

I am sorry to hear that we have not met your expectations, and have shared your feedback with the team so we may learn from your experience.

I do hope you may considering returning to us once again where I would invite you to contact me directly, confident we would restore any lost faith.

Thomas Lyon-Shaw
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
78 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed February 9, 2013

We have enjoyed Careys Manor Hotel and its SenSpa five years ago and our return overnight spa break visit reaffirmed our satisfaction. By arriving at lunch time on Friday we had the spa for ourselves most of the afternoon and loved our massages. To me the beautify of this hotel and spa is in its impeccable service, relaxed, although not lavish, surroundings, and experience showers that put Ragdale or Whittlebury Hall spas to shame! If you enjoy hot waters of the hydro pool, this is the spa for you.

This time we upgraded to a “superior room” and it was definitely worth is. When dining at the Manor restaurant my partner’s stake was overcooked but we received apologies and this mistake was soon rectified to our complete satisfaction. Thank you, Tomas!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ulchiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLyonShaw, Manager at Careys Manor Hotel & SenSpa, responded to this review, March 5, 2013
Thank you for taking the time to review your stay at Careys Manor Hotel & SenSpa.

I am delighted you enjoyed your stay with us, indulging in SenSpa and being pampered with treatments. I apologise that your partners steak was not cooked to his satisfaction, however am comforted that Tomas, our Restaurant Manager, was able to rectify this for you.

I look forward to welcoming you back soon.

Thomas Lyon-Shaw
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Careys Manor Hotel & SenSpa

Property: Careys Manor Hotel & SenSpa
Address: Lyndhurst Road, New Forest National Park Hampshire, Brockenhurst SO42 7RH, England
Location: United Kingdom > England > Hampshire > New Forest National Park Hampshire > Brockenhurst
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Brockenhurst
#3 Luxury Hotel in Brockenhurst
#3 Spa Hotel in Brockenhurst
#3 Family Hotel in Brockenhurst
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Careys Manor Hotel & SenSpa 4*
Number of rooms: 78
Official Description (provided by the hotel):
Careys Manor Hotel and Senspa is a luxury 4 star spa hotel set in the heart of the beautiful New Forest. This highly commended hotel has been voted Hotel Spa of the Year by the British Beauty Awards and awarded Gold by the Green Business Tourism Scheme. With three restaurants, there is plenty to choose from - whether you prefer fine dining in our Cambium restaurant, a relaxed atmosphere in Blaireaus French Bistro or want to enjoy authentic Thai cuisine in the Zen Garden Restaurant. ... more   less 
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Also Known As:
Careys Manor Hotel And Senspa
Careys Manor Hotel & Sen Brockenhurst
Careys Manor Hotel & SenSpa Brockenhurst, New Forest National Park Hampshire
Careys Manor Spa Senspa
Careys Hotel Manor
Careys Manor Brockenhurst

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