We stayed in two adjoining rooms 21 and 22 on a Friday & Saturday night in February to attend a wedding in another hotel up the road (Rhinefield) (where they were charging £110 per night more than Forest Park for a room as a special deal for the wedding guests) We had got a good deal on a comparison website and only paid £49 per room for Forest Park, so saved 440 over staying up the road.
Check in was smooth, staff very helpful
The hotel is very tired and could do with a lick of paint, re grouting in bathrooms and damp patches on ceilings dealt with and painted over at the very least. However, the rooms were spotlessly clean.
Our two rooms were quite large with a view over the back gardens.
Room 22 was lovely and warm, having both a working radiator and a second wall mounted electric radiator.
Room 21 was cold, the radiator didn't work and there was a little plug in fan heater as the only source of heat. Despite turning the rad valve to every setting, still no heat came through.
However we left the interconnecting door open and turned the heat right up in 22 which went someway to heating room 21
The fun started at Breakfast on the first morning. We went downstairs and were seated by one of the young waitresses. We were provided with tea and coffee and we picked some cereal and fruit juice. There were no croissants, just toast no Jam or marmalade, (just an empty jar to fool everyone). Apparently they had run out of both and there wasn't any more in the kitchens.
We placed our orders for the hot full English.
After about 45 minutes we were eventually served.
The plates were stone cold.
By the time I had returned with my toast (which is one of the self service toasters) approx 1 minute had passed.
The sausage was burnt and cold
saute potatoes burnt and cold
poached egg lukewarm and going cold very quickly on the cold plate
The rest of my party had already started their breakfasts, but agreed that they were also cold and not very pleasant.
The two young waitress's were having to deal with irate hungry guests and food was just not being served. When it was it was cold or lukewarm at best.
There must have been a serious problem in the kitchen, as people were waiting over an hour for a cold, burnt full English on a cold plate. The two girls were doing their best and it wasn't their fault, but it was clear to see that something was very wrong.
I didn't eat my breakfast, and most of my other party left theirs partly eaten.
We then went off to the wedding and returned after midnight. The hotel was locked and had to ring the night bell. We then rang the telephone number on the front door and the very cheerfull night porter arrived to let us in.
The rooms had been cleaned, tea and coffee replenished, clean towels left as you would expect
After a nights sleep we were dreading the morning breakfast. We even googled local cafe's and found a couple in Brockenhurst so that we were prepared. As we had only paid £24 per person for B&B we thought that we would grab a coffee and toast, then if the breakfast was still cold/ inedible with the kitchen crisis we would try out the local cafe for our food.
I can only imagine that the previous chef had been sacked overnight.
What a transformation.
There was a fresh home cooked loaf of bread availlable, which was delicious.
Full jars of Jam and Marmalade
Hot breakfast on hot plates was served in under 10 minutes from the time of ordering.
The breakfast was really quite nice.
I have left a poor score of only one star due to the experience on the first morning. If both breakfast experiences had been like the second morning, I would have scored a 3.
If you want a cheap comfortable hotel, this is ok, but don't pay too much.
- Official Description (provided by the hotel):
- An independently owned hotel, which is perfectly located within the heart of the New Forest and only a very short stroll from Brockenhurst Village. Built originally in the late 19th century to serve as a vicarage, our sprawling mock tudor hotel is being retouched with a tasteful blend of contemporary and traditional style to complement the impressive building and its outstanding location.The New Forest is a haven for walkers and cyclists, many of whom manage glimpses of fast-vanishing deer, wild ponies and wandering cattle or catch the soft sounds of the elusive New Forest cicada.We offer guests an English countryside getaway with helpful and considerate service, tranquil gardens, exquisite locally sourced food, including a truly great Sunday Lunch, combined with a real sense of relaxation. We would be delighted to welcome you to our hotel in the New Forest where our animal friendly staff will ensure your 'best friend' is treated as well as you are. With excellent links to the A35, the Forest Park Hotel is the perfect location for a romantic retreat, leisure activity, corporate event or business travel. ... more less
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- Also Known As:
- Forest Park Brockenhurst
- Hotel Forest Park
- Forest Park Hotel Brockenhurst, New Forest National Park Hampshire