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Tommy Jacks Beach Hotel
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Reviews (528)
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Reviewed July 8, 2014

First impressions of this hotel were really positive. Stayed here as a family with teenagers for one night in superior rooms. Both lived up to expectations. Ours had the most amazing bathroom. The girls had a massive tv which they thought was great but didn't watch lol!
Attention to detail was second to none. I loved it. Especially the quirky factors like two staircases going the same place. Excellent staff with good customer service skills and made to feel welcome. Very helpful with everything. Lovely relaxed vibe.
Had one hiccup due to a guest who arrived back with no key in early hours of morning and hammered on door but once the hotel were aware they dealt with it promptly. This could happen anywhere. However we did get an apology which I appreciated it and shows they care

Breakfast was very slow but dinner was lovely. All in all, would definitely recommend.

  • Stayed: July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Thank blogirlStAlbans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hebasca G, General Manager at Tommy Jacks Beach Hotel, responded to this reviewResponded July 14, 2014

Dear blogirlStAlbans,

Thank you for your recent review. We are delighted that you enjoyed your stay with us and that you found our staff welcoming with good customer service. We would like to apologise again for the guest who banged on the door and any inconvenience this caused. We hope to welcome you back to Tommy Jacks in the near future.

With kind regards

The Tommy Jacks Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2014 via mobile

Stayed for a short break. Great location for enjoying all coastal activities. Rooms lovely comfortable beds massive wall mounted tv. Whole place brilliant decor. Friendly staff. Excellent menu choice would recommend the pork & apple pizza

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Markaskew69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hebasca G, General Manager at Tommy Jacks Beach Hotel, responded to this reviewResponded July 14, 2014

Dear Markaskew69

Thank you for taking the time to review your stay at Tommy Jacks. We are delighted to hear that you found your room lovely and the décor brilliant! We are also pleased that you enjoyed your meal with us at our restaurant - the pork and apple pizza is a great choice! We hope to welcome you back in the near future.

With kind regards

The Tommy Jacks Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2014

Went for Sunday lunch yesterday, WOW. The best roast We have had in Bude for many years. huge plate of food, well cooked and presented, And great value for money. My family and I thank you and we look forward to another meal with you soon.

Stayed: July 2014, traveled with family
Thank elaine j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hebasca G, General Manager at Tommy Jacks Beach Hotel, responded to this reviewResponded July 8, 2014

Dear elaine j,

Thank you for your review. We are so pleased that you enjoyed your Sunday lunch with us. We hope to welcome you and your family back to Tommy Jacks soon.

With kind regards

The Tommy Jacks Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2014

A great welcome on arriving at Tommy Jacks for a three night stay. We had the smallest of the 'snooze pads' but they were still really comfortable rooms - lovely beds, spotless bathrooms, big fluffy towels, safe, mirror, hairdryer. An iron and board might have seen us going out looking a bit tidier, but I've no doubt that we could have asked for one. Wi-Fi was quite intermittent in our rooms (101 and 102) also. But these are minor things, while the overall impression was of a hotel and staff who wanted us to have a relaxing and fun stay, and for whom nothing was too much trouble. Wonderful breakfasts and the evening menu was pitched just right, generous portions, beautifully cooked and presented. I'll recommend TJ's to whoever will listen - you guys deserve to do really well!

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kate01684
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hebasca G, General Manager at Tommy Jacks Beach Hotel, responded to this reviewResponded July 8, 2014

Dear Kate01684

Thank you for taking the time to review your experience at Tommy Jacks. We are delighted that you enjoyed your room and its facilities. We are also pleased that you found our staff so helpful. We do work hard, and subsequently pride ourselves on offering great customer service that is delivered from staff who are truly there to help you in whatever way they can. Thank you for your recommendation! We hope to welcome you back in the near future.

With kind regards

The Tommy Jacks Team.

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Reviewed July 5, 2014

Last minute booking but a great hotel in a good location .
Whole hotel very modern great use of colours and decor, bar and restaurant had a very relaxed atmosphere .
Seating area out the front of the hotel is lovely
Staff very friendly and helpful .
Great stay

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank crunch2308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hebasca G, General Manager at Tommy Jacks Beach Hotel, responded to this reviewResponded July 8, 2014

Dear crunch2308,

Thank you for your review of Tommy Jacks. We are pleased that you enjoyed our décor and relaxed atmosphere. We hope to welcome you back soon.

With kind regards

The Tommy Jacks Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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