Review of West Riding Cottage
Reviews from our community
3 reviews
3 hotel reviews
Found this little cottage as wanted a long weekend away. Was such a lovely place to stay & will be going back! Loved the fact that dogs were very welcome as it’s hard to find places that are pet friendly. The owners are lovely, I met Ian on arrival had such a warm welcome with Penny leaving some yummy home made short bread for our arrival!! The cottage was nice & cozy just what we needed to escape from the “norm”. Would highly recommend
9 reviews
7 helpful votes
West Riding Cottage is a wonderful gem of a cottage set in the heart of the Trossachs. It is clean and well furnished and had everything we needed. It's in the country in the small village of Brig 'O Turk, about 10 minutes drive from Callander. However, it has the benefit of not being isolated as there are other cottages around, the hosts live next to the cottage and the tea rooms and the gastro pub are both a few minutes walk from the cottage. Our chocolate lab, Dougal, loved it and there are lots of great and safe walks around, one of which starts at the entrance to the cottage, so a great cottage for your doggy family. We certainly didn't experience any of the negative points one of the reviewers found, and we would definitely book again. One of the best doggy friendly cottages we have stayed in.
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| Bedding & mattresses | Kitchen & utensils |
| Bathroom cleanliness | Other facilities & amenities |
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| Friends getaway | People with pets |
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2 reviews
Cottage situated in a stunning area, making it an ideal place to stop at if touring this area of South West Scotland.
The property has a lot of potential to be fabulous.
We found the place clean and tidy and welcoming.
However, we later found the bed incredibly uncomfortable, the mattress was old and dirty at the foot end as well as having lost its spring effectiveness playing havoc to our backs.
The sheets were clean however.
On the one night we decided to eat at the cottage we found a saucepan not properly washed and feel things like this should have been checked prior to our arrival.
There were plenty of pota and pans to be able to cook a proper meal.
There were very little cleaning agents in the kitchen, only a bottle of washing up liquid. So we had to buy our own bleach and jif. Not what we would have expected.
On the day we vacated (we left two days earlier due to our poor backs) we found the Hoover cylinder absolutely full, disgusting and when we tried to work it it would not work. We also found tape had been applied to the damaged power cable and feel this should have not been in service this way.
Probably the worst thing we found was in the hall cupboard; on the floor at the back corner we saw a mice or rat poisoning trap. To think our dog had been in the property and the landlady had not warned us of it we feel was highly irresponsible.
With more care and attention this cottage could easily be awarded 5 points.
| How easy was it to book the property? | How helpful were the directions to the property? |
| How easy was key pickup/access to the property? | Overall condition of the property |
| Bedding & mattresses | Kitchen & utensils |
| Bathroom cleanliness | Service |
- Would you recommend the location of this property?
- Did the property offer wi-fi/internet access?
If you had asked for cleaning materials I would gladly have provided them. I will put a note in the Welcome pack inviting people to ask for anything they need and will ensure there is some jif and toilet cleaner available.
I am sorry a pan was dirty. I do inspect the plates, bowls, pans, cutlery etc. but clearly had missed that pan.
The bed is a tricky one as everyone who has stayed in the last 6 months has commented on how comfortable the bed is and how well they slept. I have 2 couples returning for the second time this year. It is a personal thing and I will monitor it to see if other people feel the same..
I agree I should have checked the hoover and I will in fact be replacing it with a dyson - which is what I use to vacuum the carpet - it was something that has been on our to do list - but is now at the top.
I took over the property six months ago and honestly had not recognised the trap which has now been removed and will not be replaced since there is no evidence of any vermin to date.
I appreciate your feedback - and only wish you had mentioned to me while you were here so I could have dealt with it immediately.
I aim to ensure guests are comfortable and have a great holiday and would always wish that people let me know of any issues. I am devastated to get only 2 stars as all my previous reviews on here and airbnb have been 5 stars and that is the standard I have set myself so you can be sure that all issues will be addressed.
13 reviews
6 hotel reviews
6 helpful votes
This cottage was amazing it had everything we needed kitchen/bed/bathroom sky tv lovely living space :-) we brought our dogs with us because this cottage is in a perfect area for walks the owners are so nice and polite cannot fault west riding cottage and will.deffo want to book in the future :-). Xx
1 review 
5 reviews
3 hotel reviews
1 helpful vote
