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“One Worst Place to Stay in the World!!! I Really Mean It!”

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The Pines Guest Accommodation
Ranked #26 of 28 Chippenham B&B and Inns
Reviewed June 23, 2011

This is one of the worst places i have stayed at in my life! I have travelled quite a bit, and i have been to some really good places and some not so good.

But Pines in Chippenham is the Worst!!

I stayed here for almost one week, they never changed the bed sheets once.

When i asked for breakfast in the morning for a full english! The beans were cold freshly taken out of can!

When i went to get some tea, it had silver shiny stuff in the top and tasted horrible.

The Rooms smell, the carpet is unclean, the bathrooms have scale on them.

If you own a car trying to get it to the car park at the back is nightmare, you will end up scratching at least one of your side mirrors because the entrance is so tight.

If you can avoid this place do so, because i can guarantee it you wont enjoy staying here!!

Room Tip: Dont get a room here!
  • Stayed: June 2011, traveled on business
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5  Thank msptraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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66 - 70 of 70 reviews

Reviewed March 8, 2011

Stayed here with friends for a weekend out of London, everything was fine. The rooms were clean, and provided with tea and coffee, TV and plenty of storage. I personally found the bed a bit hard and didn't sleep well but our room was quiet despite facing the road. A short walk to Chippenham High street and the railway station. I thought it was good value for money especially given the area (the Cotswolds). Games room with pool table and darts was a nice touch.

  • Stayed: March 2011, traveled with friends
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3  Thank janey_ed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2010

Me and my family stayed at the hotel for a few months and oh my gosh it was fabulous. Our first day was the best! We had a yummy breakfast. We all had egg and beans and bacon. Oh my gosh the bacon was so delicouse i had to have another one! And the best part of all it was FREE! I then had a shower it had no problems like the other hotels i had been to for example getting cold when someone else was using the hot water. It had nothing like that. I then watched some tv which was fab because it had sky and everything. I then sat out onto the patio, it was so peacful, so quiet, it was relaxing to sit outside and to be able to breath into the fresh air. Then it was dinner time and i had wonderful meal. The waitors served us with a refreshing meal. And then kindly asked us for puddings.I felt as if i was eating too much because of the tasty food. I then felt tired and went to sleep while my other family members played pool in the pool room. The mattress was soooo comfy that i went to sleep straight away! I slept for 12 hours because it was soo comfy! But then when your having fun your time passes soo quickly, that we nearly forgot that we had to leave tomorrow because of our flight the next day.I was so sad that i had to leave this wonderful lovely place. I am recommending this lovely hotel to a friend because i know that they will LOVE IT SO MUCH! :D

  • Stayed: March 2010, traveled on business
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8  Thank Good101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2010

We booked into this place and wished we had ran straight back out, we were shown to our tiny room and the first thing I noticed was the old carpet, it had not even been Vacuumed from the previous people that stayed there(OR POSSIBLY THE PREVIOUS 10) I got into the shower which consisted of something that I can only describe as a cubicle in a caravan like a portible one, the shower stayed hot for 1 min and then went stone cold,I had to get out and get dressed and go look for someone to come fix it, I went to reception and was met with a huge voice booming out of no where asking me what I wanted ?I said the shower was cold, he said that cant be? I said come look and fix it, the reception was manned by cameras and someone speaking from a speaker behind the desk? I went back to the room and waited 15 mins still no sign of anyone so I had to go looking again and managed to find someone to come fix it, then as I was about to get back in I noticed one single towel for both of us to use, the towel was that old it was falling apart it was not a bath towel more like a hand towel, so I asked for another, and was given one stained with hair dye, the matress was that old there was springs sticking up from it and there was no sheet between the matress and the one sheet that was on there, there was a chair in the room that we had to keep moving around as there was no space for it and have no idea what it was doing in there in the first place , we had to then go in search of an iron and board and a hair dryer, I slept in my clothes as the bed was that bumpy there was no way I was sleeping in it without clothes on and no protective sheet either,we opened the window to let some air in and the constant barking of dogs and the cockerell was crowing from 5.30 the whole way through out two day stay. I did not want to chance eating there but my husband had breakfast and said it was disgusting the only thing he could say good was that the toast was ok, we had to park our car down this really narrow lane way beside the hotel and had to pull in the wing mirrows to get down there which was tricky as we could not see where we were going and could have easily fell over the side of which there was a drop and we would have got stuck, how this place could ever call it self a hotel is a mystery to me Bates Motel would have felt like home in comparrison to here, I would strongly advise everyone to stay clear of this place I have never stayed in such a place in all my life and we travel most weekends, we ran out the door on the morning of departure having paid £90.00 for 2 nights I would have rather burn the £90.00 than pay it again.

  • Stayed: April 2010, traveled as a couple
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3  Thank Livi196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2015
Google Translation

  • Stayed: August 2015, traveled as a couple
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Thank VALENTINA V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 15, 2016

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Additional Information about The Pines Guest Accommodation

Address: 81-82 Marshfield Road, Chippenham SN15 1JR, England
Location: United Kingdom > England > Wiltshire > Chippenham
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #26 of 28 B&Bs / Inns in Chippenham
Price Range: $89 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pines Guest Accommodation 3*
Number of rooms: 23
Official Description (provided by the hotel):
The Pines Guest Accommodation is a hotel located near the town centre and only a few minutes walk away from the train station. Recently, the management of the hotel has completely changed, as the current owners have vision and aspirations to succeed in this industry and offer a great customer satisfaction. Major improvements has been made since the new owners took charge, most of them are implied on public places, restaurant, rooms and the bar. We would like to ask from the public to give us a credit and we assure that our hospitality is unique. ... more   less 
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Also Known As:
The Pines Guest Accommodation Chippenham, Wiltshire

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