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“Absolutely first class meal”

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Captain's Club Hotel
Ranked #4 of 11 Hotels in Christchurch
Certificate of Excellence
stourbridge
Level Contributor
242 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
“Absolutely first class meal”
5 of 5 bubbles Reviewed November 30, 2008

Well out of my area but booked birthday meal for mother in law who lives in Bournemouth as a result of favourable reviews and first rate initial telephone contact ( not the case with another nearby establishment that we will certainly not be patronizing for any similar events in future) . We were not disappointed on arrival after long drive from the Midlands. Interesting modern architecture and decor. Lovely position with view of river from restaurant. Very welcoming ambience and helpful, friendly, attentive ( but not TOO attentive) staff. It makes such a difference to feel that one's custom is welcome rather than an inconvenient intrusion. Set 3 course lunch perfect in terms of quantity, presentation and value for money with a comprehensive and interesting wine list. No hestitation at all in recommending this place for a meal- with or without the mother in law! We will certainly return.

  • Stayed November 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Cleanliness
    • Service
Helpful?
Thank wart1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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663 reviews from our community

Traveler rating
    438
    133
    44
    30
    18
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
  • English first
  • German first
  • Any
English first
london
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed November 25, 2008

booked a package direct with the hotel and chose the romantic getaway. this deal was a mid-week special but we still managed to secure it for a weekend at no further cost or even questioning by the booking staff.
the hotel was very clean and impressive with all the staff we met friendly and professional. our package included breakfast and dinner and all our meals were top notch.

dinner on the first night included a dish with truffle oil and if you have never had it before beware. it was very overpowering, but when we mentioned this to the lovely lady lookiing after us she immediately offered us another dish from the menu and removed the first dish from the bill, she could not do enough for us.

the hotel is very close to christchurch and there looked to be some nice restaurants to choose from if you are not having dinner at the hotel. the fishworks looked very good.

one thing we did notice is that one of thepubs charged more for equiivalent drinks than the hotel.

we would not hesitate in recomending the hotel and will definately stay again.

we will go back in the summer when hopefully we would be able to eat on the riverside, i could well imagine chilling till the early hours after a good meal.

sunday lunch looked great and the hotel was very busy, it seemed to me to be locals getting ready to enjoy the lavish buffet.

thoroughly recomend this great hotel for a relaxing break

  • Liked — very spacious
  • Stayed October 2008, traveled as a couple
    • Value
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Helpful?
2 Thank dtgwhu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derbyshire, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed November 8, 2008

This Hotel by far exceeded all of our possible expectations.
The whole Hotel is modern and clean and sheer luxury just doesn`t come close to describing the style of this Hotel.

The Staff are friendly, extremely efficient and can`t do enough to ensure a pleasant stay for guests. The Spa area is a real must!! The treatments available are wide ranging from a simple pedicure to the full body massage and tanning procedure, the staff who provide the spa treatments are so friendly and very, very good at what they do. I couldn`t have asked for nicer people to have provided the treatments I booked. The A la carte Restaurant was fantastic, the food was absolutely gorgeous and the staff again we found to be extremely efficient.

All in all our stay at this Hotel was second to none. Pure luxury!! We`re already looking forward to our next stay at The Captain`s Club Hotel.

  • Liked — Everything!!
  • Stayed November 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank TillyTrue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surbiton
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 24, 2008

Just back from a stay at the Captain's club Hotel. Ticks all the right boxes; a sumptuous room, superb location, delicious food and most importantly very attentive and professional staff who genuinely care about their guests. The place is just compact enough to retain the personal touch. Nothing is too much and the service is impeccable putting to shame far more supposedly illustrious alternatives. The only gripe I could find was in room entertainment service. No satellite, no digital even. In fact no channel 5. Also the hydrotherapy pool was not working( only the jacuzzi part). All in all though I can thorougly recommend the hotel and will definitely consider visiting them again.

  • Liked — Very comforable bed
  • Disliked — lack of satellite tv access
  • Stayed September 2008, traveled as a couple
    • Value
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    • Check in / front desk
    • Rooms
    • Cleanliness
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Helpful?
1 Thank WellheeledSurbiton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed September 22, 2008

Contemporary hotel on the banks on the River Stour, minutes from the sea and town centre. Stayed here for a weekend for a relaxing chill. Building newly refurbished, tastefully decorated. All rooms have a pretty riverside view. Booked a kingsize room, good size, nicely decorated with a lovely panoramic view of the river, nice bathroom and an extremely comfortable bed. Unfortunately directly below bedroom windows (hotel only two floors) is the bar terrace. The weekend we stayed there was a wedding and the noise coming up from below was unacceptable. The wedding wasn't particularly rowdy, it was just the design of the hotel, even one table with people chatting made it feel like they were in the room with you! Couldn't sleep even with windows tightly shut until after all guests had gone. If peace and quiet is what you are looking for then this might not be the place for you, even though the setting promises it. Apart from the noise couldn't fault the it.

  • Liked — view from bedrooms
  • Disliked — All rooms overlooking bar terrace
  • Stayed August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank JanetRob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed September 5, 2008

Wanted a luxury weekend break. |It was fun and we treated ourselves to a suite. This was lovely, but i was disappointed by the state of the carpets which by the wine stains had one merlot too many! The food is wonderful but do dress up; this is a smart place to be seen.Went for a wonderful walk down to Mud chute bay and then treated ourselves to a boat ride to take in the river and go out to sea, Spa was nice but very small.It was good fun and a nice break in this rainy summer.

  • Liked — The location
  • Disliked — The spa
  • Stayed July 2008, traveled with family
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Queen-Corsica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed August 19, 2008

Lovely restful weekend spent at this hotel , wealking distance into christchurch and fab views onto the river! The rooms were immaculate nothing was too much trouble for the staff. Food was beautiful. My only gripe was that we could not book into the restuarant and had not been warned on booking- make sure you book- it is very popular with the locals. We did manage dinner in the bar which was nearly as good

  • Liked — everything
  • Disliked — air condition a bit cold but soon sorted
  • Stayed July 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank surreysarahjk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Captain's Club Hotel

Property: Captain's Club Hotel
Address: Wick Lane | Wick Ferry, Christchurch BH23 1HU, England
Phone Number:
Location: United Kingdom > England > Dorset > Christchurch
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Christchurch
#2 Luxury Hotel in Christchurch
#3 Business Hotel in Christchurch
#3 Romantic Hotel in Christchurch
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Captain's Club Hotel 4*
Number of rooms: 29
Official Description (provided by the hotel):
Modern 4 star luxury hotel and spa in Christchurch, Dorset. Overlooking the river Stour and located in the historic town of Christchurch, Captain’s Club Hotel & Spa is a small independent luxury hotel with a nautical twist. The hotel features 12 two and three bedroom luxury suites, each with separate lounge/living areas, and a selection of hotel rooms. Captain’s Club Hotel & Spa is home to one of the best bars in Christchurch with award-winning mixologist and Bar Manager, Tommo, at its helm. They also have a 2 AA rosette restaurant, event facilities for up to 100, and a spa complete with hydrotherapy pool, sauna, and treatment rooms. All accommodation and event spaces face out onto the River Stour so no matter what you are travelling to Captain’s Club for, you are guaranteed a beautiful view. The alfresco dining terrace is open all summer and provides the perfect location to soak up the atmosphere of life on the river. This Christchurch hotel is family-friendly and rooms/suites are dog-friendly ... more   less 
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Also Known As:
Captains Hotel Christchurch
The Captains Hotel
Captain's Club Hotel Christchurch, Dorset

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