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“Perfect in every way”

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Captain's Club Hotel
Ranked #5 of 11 Hotels in Christchurch
Certificate of Excellence
Reviewed November 19, 2013

I really can't recommend this hotel highly enough. I booked a 2 night break and got a great bed, breakfast and dinner rate. From the moment we arrived we immediately relaxed. The staff and service within the hotel, restaurant and spa are all 5*. The room was stunning, overlooking the river (as I think all the rooms do). The food was delicious, a great range of meat, fish and veggie options and the spa was peaceful.

The hotel is in a great location with Christchurch on your doorstep and a lovely un-spoilt beach just a short walk away.

Treat yourself to a break at this hotel, you won’t regret it!

  • Stayed: November 2013, traveled with friends
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Thank TaraBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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501 - 507 of 753 reviews

Reviewed November 10, 2013

Stayed at this hotel for one night. From start to finish the service at this hotel was excellent. Welcoming staff, lovely room which had a hand written post card from the MD welcoming us to the hotel. Lunch and dinner in the restaurant was very good. Really enjoyed our stay will be returning.

  • Stayed: November 2013, traveled as a couple
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Thank Veronica650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2013

I arranged a 2-day off-site conference for work at the Captains Club. Great location, hotel is right beside the River Stour in Christchurch, Dorset. Beautiful well-decorated rooms/suites with fantastic panoramic views of the river. Outstanding service!! The staff are efficient, fast, friendly and it's obvious that they love what they do and cannot do enough for their guests. Special mention must go to staff: Nilu and Lena who worked so hard to ensure my conference arrangements wents smoothly and efficiently. Not forgetting Joanne and the other staff that went out of their way to help. The food was of a high standard, and the conference facilities matched any top London hotel!! So impressed by this hotel, I have booked a weekend away with my husband for our wedding anniversary next month. This hotel makes me proud to be living in this beautiful part of the world. Thumbs up to the Captains Club for great service, super location, and outstanding accommodation.

Room Tip: All the rooms (suites) are great - very tastefully decorated, chic, panoramic views. You won't...
See more room tips
  • Stayed: October 2013, traveled on business
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1  Thank E Bloxham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2013

A modern hotel in a fabulous location alongside the river.
Check-in is efficient and you are personally shown to your room. We were allocated a lovely room, so thank you again Joanne in the reservations department.
We dined in the hotel for the two nights of our stay and the cooking was to a high standard. Locals appear to use the restaurant which has to be a good sign! The staff in the restaurant are professional and friendly and throughout the hotel there is a pleasant relaxed atmosphere and you are made to feel very welcome, obviously a very well managed hotel.
Breakfast is good. The full English breakfast is cooked to order and is perfect.
What more can I say… if in Christchurch this is the one!

  • Stayed: November 2013, traveled as a couple
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Thank miklui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

was sceptical about going for the third time for a family birthday (different members) however it must be said that the ambiance and location are second to none in Christchurch.all 8 of us had 4 different starters which looked good but tiny and tasteless. the main courses were the same bland and tastless.my rib eye steak was so poor I took one bite and realised that anyone prepared to send this quality of steak out must have a problem.the friendly staff offered to replace it with the lamb within 10 mins so it saved the night (almost).in our opinion all( 8 persons )the captains club has slipped in the ratings since its earlier days and has cut down on the quality of their ingredients to come down to a price which has to be said is reasonable.the portions are too small,the ingredients are poor so put the prices up and don't serve food down to a price as seems the case at present.THANKYOU to the pleasant and attentive staff for saving the evening.(if they need a decent steak/meat supplier just ask miller & carter where they get theirs from). WILL NOT BE GOING BACK UNTILL THEY ADDRESS THEIR FOOD ISSUES.

  • Stayed: October 2013, traveled with family
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Thank cookieavonbeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2013

Stayed there two nights the celebrate our first anniversary. Excellent hospitality. Excellent food. Very clean rooms. Our second stay there. The hotel is in a lovely location with all the rooms over looking the river. Can't wait to go back.

Stayed: October 2013, traveled as a couple
Thank SmithG814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2013

As regular visitors to Christchurch we always find time to have a most enjoyable coffee - and a delicious shortbread, in the most relaxing atmosphere of the Captains Club. It was therefore an obvious choice for 19 of us to have breakfast here, as the grand finale to a most memorable celebratory weekend.
Lena and her team were most helpful and efficient; everyone enjoyed their superb breakfast and returned home very impressed with the service that we had received.
We will all be back!!

  • Stayed: September 2013, traveled with friends
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1  Thank OxtedDeany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Captain's Club Hotel

Address: Wick Lane | Wick Ferry, Christchurch BH23 1HU, England
Phone Number:
Location: United Kingdom > England > Dorset > Christchurch
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Christchurch
#3 Romantic Hotel in Christchurch
#3 Business Hotel in Christchurch
#3 Luxury Hotel in Christchurch
Price Range: $197 - $494 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Captain's Club Hotel 4*
Number of rooms: 29
Official Description (provided by the hotel):
Modern 4 star luxury hotel and spa in Christchurch, Dorset. Overlooking the river Stour and located in the historic town of Christchurch, Captain’s Club Hotel & Spa is a small independent luxury hotel with a nautical twist. The hotel features 12 two and three bedroom luxury suites, each with separate lounge/living areas, and a selection of hotel rooms. Captain’s Club Hotel & Spa is home to one of the best bars in Christchurch with award-winning mixologist and Bar Manager, Tommo, at its helm. They also have a 2 AA rosette restaurant, event facilities for up to 100, and a spa complete with hydrotherapy pool, sauna, and treatment rooms. All accommodation and event spaces face out onto the River Stour so no matter what you are travelling to Captain’s Club for, you are guaranteed a beautiful view. The alfresco dining terrace is open all summer and provides the perfect location to soak up the atmosphere of life on the river. This Christchurch hotel is family-friendly and rooms/suites are dog-friendly ... more   less 
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Also Known As:
Captains Hotel Christchurch
The Captains Hotel
Captain's Club Hotel Christchurch, Dorset

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