We were really looking forward to staying the night in what looked like an excellent place .We had our granddaughter with us for a special weekend, and had booked a family room. The room we were shown had dreadful stains on the carpet and, we were offered a mattress on the floor for our granddaughter. When we said that was not satisfactory the lady went off to speak to her husband. We went downstairs and looked into the dinning room, which again had stains on the carpet, so we decided not to stay..The owner got very abusive with my husband and told him if we left not to expect any money back.
We were expecting a lovely weekend in a small personal hotel with gourmet food .what a disappointment. Such a pity we didn't look at trip advisor before we booked. It would have told us all we needed to know. How true the comments are. These people should not be in business, and certainly will not be if this is their attitude to costumersMore
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