We had our second work Christmas party in succession at this hotel. When we booked the meal there was no mention that there was no free parking at the hotel, even though the previous year there was. Upon arrival at reception, greeted with a cocktail, again no mention of parking charges for 'non guests'. Please be aware that even though you are a guest and paying a lot of money for dinner and drinks, you are not classed as a 'guest' of the hotel. The night/disco overran and there was a queue for toilet, I was picked up by my partner. Lo and behold a week later, a penalty charge of £100 was sent for not paying for parking!! We overstayed (by waiting in the car) by 4 minutes apparently. The hotel has totally wash their hands of this and won't even entertain an appeal directly, you have the go through a third party parking company, who really don't care as they get their money but at the detriment of the hotels reputation. The hotel are of the opinion that they have done everything for their patrons. BEWARE
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