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Reviewed May 13, 2019

The view across the water is breathtaking. A great venue to recharge whilst away on business ...any reason. Staff are attentive and friendly. Accommodation is beautifully designed and creates a superb ambience. Unique.

Date of stay: May 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John W, General Manager at Christchurch Harbour Hotel & Spa, responded to this reviewResponded May 15, 2019

Dear Jane W

Thank you very much for your concise review which is great to read!

We hope you will be back to see us again.

Regards

John Willcock
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2019 via mobile

Having uhm and ahh’d over Carey’s Manor or Here, we decided to stay at the Harbour hotel and Spa. And it did not disappoint.

True Carey’s Manor is so slightly better in all departments, however this hotel is a close 2nd. Personally for me the coastline location is preferential and made our stay all the better.

I am a fan of the local coastline and this hotel has a superb advantage in where it is placed. Fully made for the whole visit to be a very “mindful” break. (The weather helped - see pics)

We were also very lucky with our “garden view” room. Although backing onto a BBQ area may mean it lacks the peacefulness at certain times of the year - we were lucky to have had an excellent experience. The complimentary gin and sherry, and also Nespresso coffee, is a very nice touch.

The room was a lovely size and the bed was more than comfortable.

The receptions staff were all very attentive and responded to all our requests through our stay; ice bucket, ice, top ups for the gin and coffee pods, all made for the recognition of fantastic service.

My previous 5star ratings have all been achieved because of the service that I have experienced.

This hotel is well worth it’s 5 stars, both for its facilities as well as it’s location and staff standards.

One issue that may be worth considering when staying here is that the car park was always full when we were there - so it may not always have space at busier times of the year.

Definitely staying again

Date of stay: May 2019
Trip type: Traveled as a couple
Thank Firetroll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John W, General Manager at Christchurch Harbour Hotel & Spa, responded to this reviewResponded May 15, 2019

Dear Firetroll

Thank you very much for your review.

We're very pleased you chose us over another hotel and despite us ranking 2nd, it's great to see that you were impressed and are definitely going to stay again!

We look forward to welcoming you back again.

Regards

John Willcock
General Manager

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Reviewed May 8, 2019

This hotel has become so popular that it is often full. Do I write a positive review as experienced or a moderate review to deter people from visiting
Honesty has prevailed.

This hotel is just brilliant. the staff are engaging, very attentive and make the visit a true delight. Pleased to say it runs like a well oiled, finely tuned machine. Good management & staff in all areas of the hotel.
Beds are comfortable and bedrooms well equipped. The breakfast is orchestrated like a well rehearsed stage show. everything being brought out in a cheerful, swift and timely manner, all breakfasts freshly prepared and very very tasty. Little details make all the difference, the cluster of jams and marmalade on each table have one of each type not just several of the same. Attention to detail, priceless.....
This place has become home from home for us. When we arrive all stress just fades away. If I win the lottery, I am moving in straight away.
Well done to you all, keep up the fabulous work

Room tip: Inward facing room 109 is our favourite 😁
Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John W, General Manager at Christchurch Harbour Hotel & Spa, responded to this reviewResponded May 11, 2019

Dear Chris B

Thank you very much for your review.

We appreciate your honesty as well as taking the time to share your very kind comments.

It's wonderful so see how much we mean to you. Please introduce yourself to me on your next stay, it will be a pleasure to meet you.

Regards

John Willcock
General Manager



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Reviewed May 7, 2019

Revisited - this time for a family birthday celebration.
Most enjoyable. Nice location with an excellent service and great food.
Parking is a bit of a difficulty when the place is very busy, but managed to find space close by.
Close to Christchurch and Mudeford just a short distance away with it's picturesque quay.
A splendid occasion and well organised.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John W, General Manager at Christchurch Harbour Hotel & Spa, responded to this reviewResponded May 8, 2019

Dear Caroline B

Thank you for your review of your family birthday celebration.

I am pleased to see that this was a return visit and you enjoyed the occasion.

Regards

John Willcock
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2019 via mobile

Just had a night with family here celebrating a friend’s wedding. This is a beautiful hotel with stunning views of the sea, perfect for the evening cocktails which are pretty special themselves. Nice quiet rooms, super comfortable pillows. I think bedding is white company ( the bathroom amenities are) and they are very luxurious. Nespresso in rooms and a glass of port (nice touch). Good gym, lovely sauna and steam (lots of soft fluffy white towels and heated floor! All topped off with a top breakfast with freshly prepared cappuccinos! Thanks to Marco the manager. We had a slight hiccup with the bathroom and all was sorted practically immediately, the sign of a great manager and hotel! Thank you.

Date of stay: May 2019
Trip type: Traveled with family
1  Thank georgesmith50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John W, General Manager at Christchurch Harbour Hotel & Spa, responded to this reviewResponded May 8, 2019

Dear georgesmith50

Thank you for your excellent review.

We are delighted to see that you enjoyed your stay for your friend's wedding. I'm pleased that Marco swiftly sorted out your bathroom issue!

Regards

John Willcock
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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