It is with regret that I write this review, I have been visiting this hotel for over 12 years, and I have seen the various managers / owners come and go.
However we have now seen a step change downwards in terms of hotel performance. Two aspects, service and the quality of the food.
Sevice, I had booked room 2, a superior room 2 weeks before I travelled, I checked the morning before I arrived just to make sure everything was OK as i knew I would arrive late.
I duly arrived at 20:30PM only to be told Room 2 was not available and I had been regulated to room 5. No real explanation just that is was occupied, i remonstarted but there is not much you can do at that time of night. No real apology, no offer to put me in another superior room which I later found out was unoccupied. Basically crap service all round.
then to dinner, I orderd the tri of fish, as this place was famous for its fish quality.
The only description I can give it was crap, over cooked fish with a cream sauce that was just basically cream served with a salad! Yes good combination, not a side salad all on the same plate. I didn't complain as basically i was just too tired and I needed sleep.
So overall a poor performance which wasn't helped when the bill came, still the same price no reduction for a lower class of room. One to avoid I am afarid, the Hadley Bowling Green down the road gives much better value and service.
- Official Description (provided by the hotel):
- Part of the Scoff and Quaff family, The Crown and Sandys is a is a large pub restaurant with a successful kitchen and front of house team, serving traditional British Fayre and locally sourced real ale, Crown and Sandys is embedded in the heart of Ombersley, Worcestershire. A perfect venue for large parties, such as wedding receptions, birthdays, christenings and corporate events. We would love for you to come down and enjoy breakfast, lunch or dinner at the best pub in Worcestershire! ... more less
- Also Known As:
- The Crown And Sandys Hotel Droitwich