I booked this hotel at the last minute due to my usual place that I stay in being fully booked. I was given ground floor room 25 round the back in the courtyard. The room was very small with no windows. It had a toilet and sink but there was no shared bathroom or shower to be found within the block where the room is located. The extractor fan in the toilet did not work. The bed was second hand and must have belonged to a young child as there were children's stickers on the end of the bed. The door to the room was a fire door but had a fire broke out in the corridoor right outside the room, then I would have had no means of escape and would have been trapped. How this would pass a health and safety inspection is beyond me. The stairs leading to the top floor had not seen a hoover for some time so the carpet was filthy. The pillow case had stains and hair on it so I suspect it had not been washed so had to use my own towel as a pillow case.
DO NOT BOOK THIS HOTEL AND DO NOT TRUST THE PICTURES OF THE ROOMS. THE COMPANY THAT RUN THIS SO CALLED HOTEL ARE CON ARTISTS. THEY SHOULD NOT BE ALLOWED TO RUN A BUSINESS.
- Official Description (provided by the hotel):
- In the very centre of Dereham town centre, this beautiful three star hotel captures the spirit of the original 17th-century building in which it is housed. The owners have been careful to retain many of the original features and have combined these with modern amenities to make 21st Century guests feel at home. The friendly staff is always happy to help you get the most from your stay. ... more less
- Also Known As:
- Hill Hotel Dereham
- Hill House Hotel Dereham, Norfolk