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“Great service, amazing location” 5 of 5 bubbles
Review of Lough Erne Resort

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Lough Erne Resort
Ranked #5 of 7 Hotels in Enniskillen
Certificate of Excellence
Northern Ireland, United Kingdom
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Great service, amazing location”
5 of 5 bubbles Reviewed March 18, 2014

Really enjoyed this past weekend in Lough Erne. In terms of service it is second to none. We had requested a Lake View room as I like to watch the 18th hole of the golf however we had a room which was put in an enclave and had a very partial lake view, they were kind enough to adjust my rate to the courtyard view. This was room 116. The rooms can also be a little warm to sleep in so be aware in the summer months.

The golf at Lough Erne was super, Neil the starter and the assistants in the clubhouse are the pinnacle of the great service received everywhere at Lough Erne (including the Bell hops).

My only advice however would be we had one dinner in the Catalina restaurant with our deal and although I am sure fine food connoisseurs would love this, if you are not one I would advise asking to use the Faldo Club House instead (more relaxed) as I found the portions very small.

A great weekend, I was sad to leave, the resort itself is in great condition and the surroundings are very pleasant to walk around with views everywhere. The spa and swimming pool are also terrific, a nice way to relax after golf.

ONE TIP - go to the bar for afternoon tea, scones and shortbread. (approx £12-15)

9/10 for a relaxing weekend break.

Room Tip: Avoid 116 and ensure you have a full Lake View room.
See more room tips
  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chris_ham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
john0neill, Manager at Lough Erne Resort, responded to this review, March 24, 2014
Dear Chris_ Ham,
Our golf starter Neil is a tremendous ambassador for the championship course at Lough Erne Resort and is a calming influence before your opening drive on the first hole. Watch out for all the water on the right hand side !!! The Thai Spa, as you suggest is a great way to relax after the trials and tribulations on the course.The Loughside Bar&Grill is a more casual offering than the fine dining experience of the Catalina Restaurant.Glad you enjoyed your break.
Kind regards
John
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1,391 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (334)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Monaghan, Ireland
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed March 18, 2014 via mobile

This way our first time in a Five Star Hotel, lovely scenery, lovely hotel but couldn't help feeling something was missing. Check in was very professional, Gary gave all the information required, the porter offered to take our overnight bags to our room but we declined as they were only small. Room was very spacious, robes, slippers, kingsize bed, comfortable duvet and pillows, large bathroom, complimentary WiFi, bottled water, fridge, everything you could need. We walked around the grounds/golf course early evening and the views were fantastic. Breakfast the following morning had everything and was served promptly and efficiently, our server Nicola engaged in conversation with ourselves and made us feel more at home and comfortable.....there is a high level of service everywhere within the hotel but it just feels a little cardboard whereas Nicola although very professional just had that little extra touch.

Swimming pool and changing rooms spotlessly clean, my partner enjoyed a relaxing massage in the Spa. Bar service good, not a huge choice on the menu and lacks a little atmosphere, maybe weekends would be different. Would we return ? Yes, maybe later in the year when the hotel is busier or perhaps a weekend.

Stayed March 2014, traveled as a couple
Helpful?
Thank 6Footer_Mike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
john0neill, Manager at Lough Erne Resort, responded to this review, March 24, 2014
Dear 6 Footer_Mike,
All your observations reflect a positive overview of your recent stay at Lough Erne Resort including the facilities,service, food quality and the friendliness and professionalism of the staff.It appears that your visit was midweek and the Resort was quiet,so the atmosphere was more subdued than a weekend night which you have alluded to. Thank you for taking time to post your review and it was pleasing to read you will return to visit us again.
Kind regards
John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
1 review
5 of 5 bubbles Reviewed March 15, 2014

Lough Erne resort is undoubtably a beautiful resort, love staying there (this was our second visit), the rooms are luxurious and very comfortable. Attention to detail noted. The food is great, we totally over indulged, it would have been rude not to! However what made our stay was the service. Every single member of staff was friendly, attentive and very helpful - best service we have had in UK or Ireland. Amazing stay didn't want to leave, already planning our next trip, wonderful hospitality!

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lewengl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
john0neill, Manager at Lough Erne Resort, responded to this review, March 24, 2014
Dear Lewengl,
Good to read you enjoyed your second stay with us and will be booking your third shortly ! It was very pleasing to read such positive comments regarding our staff and the level of service you experienced.We look forward to welcoming you back.
kind regards
JOHN
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangor, United Kingdom
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed March 13, 2014

Stayed overnight at the resort in January 2014. First Impressions were very positive, it looked like a castle in its wide expanse of grounds and golf club., We were met at our car by the porter who insisted on taking our bags despite them being overnighters only. He took us to the reception desk and introduced the receptionist who dealt with us very professionally and in a friendly manner. Our standard room was beautiful, overlooking the lake. The restaurant (in fact the whole hotel) was very luxurious and the staff very attentive, food was excellent and local to the area.
As this was a birthday treat bought for us, we were unaware of the cost and value for money. We did not get to use the spa due to the short stay.
This was the G8 2013 location and you could walk in the footsteps of the world leaders. Well worth a visit, even a short stay.

Room Tip: Request a lake view, very pleasant. Take time to speak to the staff as they are very knowledgeble ab...
See more room tips
  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WilliamS13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
john0neill, Manager at Lough Erne Resort, responded to this review, March 24, 2014
Dear WilliamS13,
Belated Happy Birthday wishes and delighted that you enjoyed your 'Birthday Treat 'at Lough Erne Resort.It was certainly a nice present to receive ! Your kind comments regarding the staff and our facilities are appreciated.
kind regards
JOHN
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed March 12, 2014

We had high expectations of Lough Erne Resort & Spa. Check in was fine. Room was huge but little things let us down. Curtains were ripped, There was a stain on our bed throw, toilet seat was unsteady.

Room Tip: We booked a Lakeview suite with 4 poster bed.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Colette P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
john0neill, Manager at Lough Erne Resort, responded to this review, March 20, 2014
Dear Collette P,
Thank you for pointing out some small defects in your room.Your observations were appreciated as constructive criticism helps improve the quality of service and quality of product.
Thank you again.
Regards
John
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omagh, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed March 6, 2014

there is no two ways about it - this hotel is fabulous! Amazing rooms with great big bathrooms, roll top bath and power shower and views to die for and great pool and lovely friendly staff and unreal breakfast ......however £7.00 for a small glass of wine and £2.95 for a soft drink is a tad (even for 5*) pricey. We had 2 pints in the hotel (almost a fiver each!) and then chose to eat & drink in Enniskillen which has some great restaurants and bars, just to get a little better value for money. I understand food prices varying but drink is drink and here it is just too expensive! Other than that I can safely stay this was one of the nicest hotels I have ever stayed in!

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 186484Michelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
john0neill, Manager at Lough Erne Resort, responded to this review, March 20, 2014
Dear 186484 Michelle,
'one of the nicest hotels I have ever stayed in' is a lovely compliment for Lough Erne Resort and a nice review to receive. Unfortunately to maintain the facilities and surroundings that are expected from a five star property , prices tend to be that bit higher that you would pay in a local bar. The fine dining menu in the Catalina Restaurant is priced at £34.50 which is excellent value as are many of the dishes on the Blaney Bar or Loughside Bar & Grill menus.
Thank you for posting your review.
Kind regards
John
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
82 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed March 3, 2014

Spend a few days in this wonderful location last week and I have to admit that all staff were just so interested in us, helpful beyond belief and this was evident throghout the resort and across 3 days .. having styed in at least 50 other hotels in Ireland .. the rest should pay a visit here to just see how it is done .. simple but perfect ..

Room Tip: Lake view is stunning as the sun sets ...
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Eddie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
john0neill, Manager at Lough Erne Resort, responded to this review, March 20, 2014
Dear Eddie R,
Your kind comments regarding the staff at Lough Erne Resort are very much appreciated and thank you for taking time to post such a positive review of your interaction with our team.
Kind regards
John
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lough Erne Resort

Property: Lough Erne Resort
Address: 193 Lough Shore Road, Enniskillen BT93 7ED, Northern Ireland
Location: United Kingdom > Northern Ireland > County Fermanagh > Enniskillen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Enniskillen
#3 Family Hotel in Enniskillen
#5 Romantic Hotel in Enniskillen
#5 Luxury Hotel in Enniskillen
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Lough Erne Resort 5*
Number of rooms: 120
Official Description (provided by the hotel):
Lough Erne Resort, Enniskillen, Co. Fermanagh, host venue to the G 8 Summit 2013 is the first AA and NITB Five Star Hotel in Northern Ireland and was awarded 'Best Hotel' at the 2011 Northern Ireland Tourism Awards. In 2010, it was awarded ‘Golf Resort of The Year’ by the Irish Golf Tour Operators Association. The Resort is the ultimate expression in old world heritage and new world luxury, set on its very own 600 acre peninsula, between Castle Hume Lough and Lower Lough Erne, just outside Enniskillen, with stunning panoramic views from almost every vantage point. This unique luxury Fermanagh hotel’s facilities include: •120 luxury Rooms and Suites•Two Championship Golf Courses including The Faldo Course, a Golf World & Golf Monthly Top 20 Course (UK & Ireland) and the Championship Castle Hume Course•Rory McIlroy has been its Touring Professional representing The Resort around the World•The Golf Academy, a state of the art Practice and Tuition centre•Authentic Thai Spa, with Thai Therapists using Thai Products and techniques•A variety of innovative Dining Experiences with menus composed by Award winning Chef, Noel McMeel. Including: The Catalina Restaurant, The Blaney Bar with an Exclusive collection of 101 Irish Whiskies; The Loughside Bar & Grill, a variety of Afternoon Teas in The Garden Hall and The Halfway House located behind the 9th Green of The Faldo Championship Course•6 Conference & Meeting Rooms•Cygnets The 'BIG' Experience for our younger guests (0-11 years)•One of Ireland’s most romantic Wedding Venues. All this combined with warm, friendly and attentive service make Lough Erne Resort one of the world’s most magical destinations. ... more   less 
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Also Known As:
Lough Erne Hotel Enniskillen
Lough Erne Enniskillen
Lough Erne Resort Enniskillen, Northern Ireland

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