The Westville Hotel is situated perfectly for town centre visits and has local shops within a couple of minutes walking range. You would easily pass this hotel thinking it was far too expensive for the average person, but how wrong you would be.
This was my first visit to the Westville and was greeted by the Reception Manager (Mary) who was an absolute delight. Extremely professional, efficient and caring. This hotel feels like a family run establishment which is no bad thing. The rest of the staff were extremely friendly and caring. One of the best for customer service I’ve received and I’ve been to a good few hotels all over Ireland.
The rooms were beautiful and the bathrooms just as nice. Nice to see an iron and iron table which is so often forgotten about these days. Everything you need within a hotel is provided in my opinion. You will find things in the hotel room which are really nice personal touches, it may be small things in comparrision but it makes all the difference knowing that the hotel management actually take pride in each and every room.
The bar food was excellent as well as the service again. Good choice and reasonable prices. The restaurant looks gorgeous and the breakfast was to die for!!
You will also see the proprietor around the hotel often, making sure his guests are well looked after, again, another good sign that management are not afraid to engage with their customers, something which is so sadly lacking these days.
Security of the hotel is provided with 24 hour coverage and a gate securing the cars from unwanted attention which is good. The car park is also covered with CCTV giving additional protection.
Security within the hotel is one of the best with CCTV in almost every lobby, if not all lobbies, this is extremely comforting if you were a female visitor to the hotel. It's always nice to know that there are extra security measures in place to safeguard visitors and staff.
To sum up: Excellent hotel, excellent customer service, excellent food. I'd fully recommend this hotel to anyone. I'll certainly be recommending this hotel to my colleagues and associates.
Many thanks Westville
- Official Description (provided by the hotel):
- This modern, contemporary, boutique style hotel is ideally situated in the centre of Enniskillen in County Fermanagh. With 28 beautifully designed bedrooms, including 4 Executive Rooms and 2 Luxury Suites, all with en-suite facilities, providing a touch of extravagance for each guest. The Terrace Restaurant offers the best of modern, contemporary cuisine in chic surroundings and features an open plan kitchen, which complements the stylish ambiance. ... more less
- Reservation Options:
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- Also Known As:
- Westville Hotel Enniskillen, Northern Ireland