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“one of the better hotels we have stayed in”
Review of Westville Hotel

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Westville Hotel
Ranked #3 of 7 Hotels in Enniskillen
Certificate of Excellence
belfast
1 review
“one of the better hotels we have stayed in”
Reviewed September 26, 2009

the rooms where lovely and every thing was very clean, the food was excellent and the staff where very helpfull

  • Stayed September 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cas54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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755 reviews from our community

Traveler rating
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    165
    37
    18
    10
See reviews for
121
395
25
82
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
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  • English first
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English first
northern ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 14, 2009

This was a great hotel stayed here as a family group including my mother who is an elderly lady . The facilities were excellent , rooms were tastefully decorated and modern. Staff were extremely friendly and attentive. Food was a wonderful experience in the resturant of very high quality. Location good and car park well located.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank keejee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portadown
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 4, 2009

This is a lovely small boutique hotel. The decor is excellent throughout and much thought and planning has gone into making the bedrooms practical and very comfortable. The bed was of excellent standard; the best hotel bed I have ever slept in! We were welcomed with a bowl of lovely fruit bottled water and a tray of delicious chocolate truffles. The breakfast was cooked to order (which I much prefer) and of a very high standard. The welcome at reception and the service of all staff made our stay even more enjoyable. Congratulations to the team that has put together such a fine tourist resource.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PortadownPragmatist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast
1 review
Reviewed September 3, 2009

Just spent a few days for our wedding anniversary at the Westville Hotel I have to say the customer service was just great !!!!! from the booking with Emma the couresty call the day before our trip and throughout the time spent in the hotel. The room was lovely and spotless clean. The food both from the bar and the resturant was of a very good standard. The only downside was I am a light sleeper and the room we had at the front of the hotel was very noisy from the traffic with it being the main road to Belfast . We asked to be moved and with no problems at all. We were moved to the side side of the hotel. Once again another nice room but this time with no walk in shower. If we return we would be sure to ask for a room at the back of the hotel.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrshappyBelfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westport, Ireland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 1, 2009

We were heading to the North on a shopping spree and I booked the accommodation over the telephone and "Mary" was more than helpful in assisting me.

The location of the hotel was superb, literally only a walk back into the main town of Enniskillen. We were advised later in the day that they provided a complimentary car pick up service if we rang and advised our location in town.

When we arrived it was raining, the car park was very full and there was no back entrance into the hotel, so both ourselves and our luggage got wet.

We checked in and went to our room. A very spacious twin room with iron, ironing board, tea/coffee facilities, flat screen tv, lovely large bath/shower ensuite.

There were two issues encountered with our room - firstly the back of the chair at the desk kept coming away when we tried to move the chair. Secondly, the instructions for using the shower/bath were not very clear and it seemed to be hot or roasting water only, so a hot bath was settled for.

In the morning when we went for breakfast, the inital buffet was a good range of cereals, juices, fresh fruit and pastries. We were the only people in the restaurant in the morning and I requested a full breakfast without an egg or sausages... but I received a more or less vegetarian breakfast instead. I mentioned this to the waitress who advised the chef. He did want to bring me the extra items that were missing, but I felt at that stage it was too late as the rest would be cold.

All in all a lovely hotel with nice friendly staff and I would definately stay there again for the location... but will probably have breakfast at Asda instead !

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DaisyKit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 25, 2009

My wife and I recently stayed on a 2 night & 1evening meal package. We found the hotel to very well kept clean which is a must for us. The food in the lounge was quite good; however the chips are not the best but the drinks are reasonably priced for a 4 star hotel.
The main restaurant is beautifully presented and the food excellent, one criticism is that we were on a package deal with the menu selection reflecting this, with other guests receiving a complementary appetiser whilst we did not, a small thing, but as it was supposed to be complementary why differentiate.
The only comment I could make regarding the staff is that if every hotel had staff as friendly, helpful and diligent in their duties, who could decide which one to choose from. Foreign hotels and complexes could do worse than take on board some of the practices we observed.
To sum up a very good all round hotel. Lets hope they keep up the standards and also that the guests look after the hotel as we all have a part to play.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TommyS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
County Down
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 23, 2009

Had short stay at Hotel but would hope to have a longer stay at some stage. Room had very modern decor, multi channel TV and en suite bathroom . Extremely comfortable and very high standard of cleanliness. Dined in the hotel , food was delicious and plentiful. From being greeted on our arrival until we left all members of staff were helpful and pleasant they really do provide "service with a smile"

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TriciaCountyDown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westville Hotel

Property: Westville Hotel
Address: 14-20 Tempo Road, Enniskillen BT74 6HR, Northern Ireland
Location: United Kingdom > Northern Ireland > County Fermanagh > Enniskillen
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Romantic Hotel in Enniskillen
#2 Family Hotel in Enniskillen
#3 Luxury Hotel in Enniskillen
#4 Business Hotel in Enniskillen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westville Hotel 4*
Number of rooms: 28
Official Description (provided by the hotel):
This modern, contemporary, boutique style hotel is ideally situated in the centre of Enniskillen in County Fermanagh. With 28 beautifully designed bedrooms, including 4 Executive Rooms and 2 Luxury Suites, all with en-suite facilities, providing a touch of extravagance for each guest. The Terrace Restaurant offers the best of modern, contemporary cuisine in chic surroundings and features an open plan kitchen, which complements the stylish ambiance. ... more   less 
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Also Known As:
Westville Hotel Enniskillen, Northern Ireland

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