Enjoyed a lovely two day stay because of a friends wedding. We had a special offer room and breakfast rate and pleased we did as I certainly do not think it warrants the usually high price. I found the rooms, although classed as deluxe, somewhat tired in places and work has been completed a little shoddily in places. Our room overlooked the river which is lovely with beautiful French doors to the garden. This however was spoilt by the fact everyone could see into the room not only from the garden but from the ballroom/restaurant so keeping the curtains open to let the view be appreciated was not a good option. A little thought and non reflective glass would be an asset.
I do not consider large, refillable receptacles in the bathroom to be that of 'luxury' and much prefer my own items. I know the Premier Inns and Travelodge adopt this style of bathroom facilities but this is the only luxury hotel we have stayed in which has done this and I consider this to be low to mid range not 'luxury'.
Though I appreciate the party was large for breakfast the food was cold. I informed the staff who tried to rectify it but without much success. I didn't realise how difficult it was to get right a very basic English breakfast.
The communal areas are lovely and very inviting. The reception area is small and unassuming with a very tired bowl of fruit, again a poor image for a 'luxury' hotel.
The restaurant food was lovely, beautifully presented and very tasty except the dessert. My husband was looking forward to his Banoffee knickerbockerglory. He did wish to eat it rather than drink it but also wouldn't complain about it sadly.
Settling the bill was an easy affair to a point. The first bill did not include our evening meal. I pointed this out to the receptionist who rectified it. Sadly I then had to point out she had charge too much and so had to refund some of the monies.
Some small adjustments are required to bring this hotel into the luxury range and it is my opinion they are resting on the wonderful view to sell their rooms rather than the experience.
The staff are warm, friendly and very helpful. The hotel has got this right for sure.
We are experienced travellers and have stayed in every type and grade of hotel from Travelodges to the worlds most exclusive hotel the Burj Al Arab and everything in between so I consider we know what we are talking about.
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- Also Known As:
- Fowey Hall Hotel Fowey
- Hall Hotel Fowey
- Fowey Hall Cornwall