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“Decent standard”

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Newcastle Gateshead Marriott Hotel MetroCentre
Ranked #5 of 20 Hotels in Gateshead
Certificate of Excellence
Reviewed December 25, 2012

Good rooms. Clean. Very efficient staff. Good breakfast and diner. Drinks a little pricey though.
Hotel isn't cheap to stay at but the Marriott will at least deter the stag and hen parties you see at other city centre hotels!
Decent location for the metro-centre and Newcastle. Around £10 in a taxi to the Quayside.

Room Tip: High floor. Quieter...
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  • Stayed: December 2012, traveled as a couple
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Thank scott s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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688 - 694 of 957 reviews

Reviewed December 18, 2012

Stayed overnight at our local Marriott after a Christmas function - turned out to be a terrific idea. The hotel itself is very well-situated on the Metro retail park, with loads of parking. It is extremely well-kept, immaculately clean and tastefully decorated for Christmas. Our room was very large and spacious, as was the bathroom. Plenty of nice warm towels and lovely toiletries. The staff are all friendly, very welcoming and efficient, keen to make your stay as pleasant as possible. Although we are members at the leisure club we'd never made full use of the whole hotel, and we were very impressed. The leisure club has just been re-furbished and it is terrific, especially the pool area. Breakfast was excellent, plenty of choice and good quality. Highly-recommended !

Room Tip: Hotel is situated away from main roads and traffic, so no need to seek out a particular floor or are...
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  • Stayed: December 2012, traveled as a couple
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Thank SteveandHazel52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2012

We have just returned from a weekend in Newcastle. The main reason for booking this hotel was the Metro Arena, where we had booked to see Andre Reiu.

The Hotel was in easy reach from the train station. The staff were very welcoming and extremely efficient. The rooms were very clean and spacious and the breakfast was excellent.

The Metro shopping centre is just 2 minutes walk away, this allowed us to spend a couple of hours on Sunday morning, to shop before we went home.

We forgot our swimwear so didn't use the pool. I would definitely recommend this hotel, we found it great value for money.

Room Tip: We stayed in room 102 our friends stayed in 111, they had a little noise from the wedding disco but...
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  • Stayed: December 2012, traveled as a couple
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Thank honeybHull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2012

2 Adults 2 Children aged 9 & 6
We stayed at this hotel 06-12-2012 for two nights.
My wife wanted to shop at the Metro but did not want to lump a thousand shopping bags around all day so we decided to book the Marriott Hotel so we could drop the bags off at the car, grab a coffee in the hotel then head back to the shops.
This proved to be one of the best decisions we have ever made because the Metro was packed and it gave us the chance to get out and chill for half an hour.
We booked an executive room and it was brilliant, spotlessly clean and quite large.
We ate in the hotel restaurant both nights because the food and service provided by the staff was fantastic.
The restaurant staff helped organise a little birthday cake surprise for my wife, the kids still talk about this now, they thought it was great and everyone sang happy birthday.
The hotel reception staff were brilliant too, everyone made us feel so welcome and made such a fuss of the kids, something that does not happen in most hotels.
To sum up our stay at The Marriott Metro Centre we must say every single member of staff deserves a huge pat on the back, they do a marvelous job, not one thing is too much trouble.
Thank you all so much for making us so welcome in your hotel, see you all soon.
*****Merry Xmas and a Happy New Year *****

Room Tip: I am a believer in you get what you pay for so book an executive room.
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  • Stayed: December 2012, traveled with family
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Thank Cumbrians66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2012

We have stayed in a few Marriott hotels so decided to try this one to combine Christmas shopping with my husbands birthday, so pleased we did. We stayed on the second floor , the room was quiet and very comfortable with a large bathroom.We booked an executive package which included choices of extras eg: bottle of wine , in house movie and soft drinks and confectionery from the minibar in the room. We had our evening meal in the Metro centre and breakfast in the hotel which was of usual Marriott high standard with lots of choices of hot and cold food. All of the staff were very welcoming, nothing too much trouble. We will definately return.

  • Stayed: December 2012, traveled as a couple
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Thank kim d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2012

A lovely place to stay, very welcoming staff, nothing is too much trouble.
We stayed on the fourth floor, a very quiet room with a lovely comfortable bed.
We ate in the restaurant as our evening meal was included in the price. We had the carvery which was delicious.
Breakfast the next morning was just as nice, lots of choice and eggs cooked to order.
Very good location, it took us five minutes to walk to the metro center. Lots of shops, supermarkets and restaurants within walking distance.
We will definately be returning.

Stayed: December 2012, traveled as a couple
Thank millie0107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2012

stayed fri/sat night b&b with dinner first night.
Always a warm welcolm at this hotel,from the moment you walk in its a feeling of sumptiousness and relaxation.
Great rooms that you like to spend a bit of time in not just somewhere to sleep.
We had dinner first night included it was excellent though wine very,very expensive.
Marriott breakfasts are great,very tasty surely something for everyone set us up for the day for our xmas shopping.
Bus stop right outside took us into the city in 20 mins only cost £3.60 each for an all day rover ticket.
Fantastic swimming pool and sauna/jacuzzi.
If your going for a shopping 'jolly' or just some 'now time; this hotel is for you

  • Stayed: December 2012, traveled as a couple
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Thank loganbet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Newcastle Gateshead Marriott Hotel MetroCentre

Address: Metrocentre, Gateshead NE11 9XF, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Gateshead
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Gateshead
#2 Family Hotel in Gateshead
#5 Romantic Hotel in Gateshead
#9 Business Hotel in Gateshead
Price Range: $82 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Newcastle Gateshead Marriott Hotel MetroCentre 4*
Number of rooms: 150
Official Description (provided by the hotel):
Set by the A1M next to the MetroCentre, Europe's largest leisure and retail complex, the Newcastle Marriott Hotel MetroCentre offers the location, exceptional service and amenities you'd expect from a 4-star hotel in Newcastle. If you're planning a business or social event, you'll find a 524-square-metre, technologically enhanced conference and meeting facility, backed by a professional staff who will anticipate your needs and quickly respond to your requests. ... more   less 
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Also Known As:
Newcastle Marriott Metrocentre
Marriott Newcastle Upon Tyne
Marriott Gateshead

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