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“Lost Grandeur”

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Cumbria Grand Hotel
Ranked #7 of 10 Hotels in Grange-over-Sands
GreenLeadersBronze level
Reviewed March 20, 2013

In its early days this hotel may well have been "Grand" but in the 21st century it certainly isn't. . Arriving,one is met by a driveway full of potholes, parking can be a problem if the hotel is full and if the weather is bad and one has to walk a long distance from where a car is parked. Bedrooms, at least the one we were allocated, are "tired", carpets need a good clean, paintwork is in need of a strip down and not simply another coat of paint on top of what is already there. Dirt around taps was clearly evident and the basin of the washbasin in the bathroom did not sit correctly on the pedestal (one could only assume that either the pedestal or the basin had been replaced with a new one which wasn't the correct fit)
The Carvery dinner produced the usual carvery problems, food not hot, had been out on display for some time, vegetables overcooked. Similarly, at breakfast the only way to ensure hot food was to order poached or boiled eggs but whilst the eggs were hot, the accompanying toast wasn't !
Cannot believe that this hotel is graded the same, 3 AA stars, as the nearby Netherwood Hotel, there is simply no comparison. Would never return to this hotel until new management have given the place a drastic overhaul

Room Tip: If the room were clean, then one overlooking the bay would be very nice
  • Stayed: March 2013, traveled as a couple
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Thank PandMhuddersfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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821 - 827 of 1,005 reviews

Reviewed March 15, 2013

We had a great weekend in the lakes. Weather extremely cold but did not retract our enjoyment.At the end of the day we were pleased to return to the hotel to lovely hot baths and warm bedrooms.Always lovely clean towels and coffee making in the room.This hotel is a 3star so don,t expect opulence and grandeur as it definately does not have any of these.The main thing is that you will be comfortable,mind you,the beds are abit on the hard side.We found the restaurant cold at all times and public areas chilly.Staff are very good and helpfull. The whole place needs an overhaul but for a short stay it is adequate.....just!

Room Tip: Ask for room overlooking the bay.
  • Stayed: March 2013, traveled as a couple
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1  Thank G0ldenbr0wn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2013

A very special Winter rate which far exceeded expectations. We had a well furnished, if a little small, room with a first class bathroom. It was clean and well serviced with pristine towels every day. It was half board and we could find no fault with the quality, variety and amount of food served. The hotel is in a lovely situation, just a few minutes from the town centre, surrounded by beautiful grounds. We'd certainly return.

Room Tip: 304 was very reasonable at the basic price. It had a pleasant view .
  • Stayed: March 2013, traveled with friends
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1  Thank jannyannel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2013

Ok, the Grand may not be the best of names! Yes the place is not very pretty and yes it does need some massive investment and refurbishment but it must really eat money with the state it is in.

Our welcome was very good, the receptionist was lovely. Our first room was rather small for a four night stay. Can never understand why hotels give out their not so good rooms when they are quiet. Ok we were on a package organised by the hotel - but it does not cost any more to service a larger, better room and surly it really nice to say on arrival - you booked a standard double, but we thought you might like an upgrade as we are fairly quiet at the moment.

We returned to reception and asked for a larger room. We had to wait a short while for it to be checked and dusted by housekeeping, but it was double the size of the first one and instead of being miles away with no wifi connection, it was above reception with superb wifi which we really appreciated.

The hotel is rated 3 star hotel by the AA and as such should abide by certain criteria. Free Plastic coat hangers are a big no no, but thats all we had in the room. A full length mirror should also be provided, but was not. Having said that the room was fine and reasonably clean, although the carpet was not hoovered throughout our stay and the edges and under the beds certainly needed attention.

The bathroom was reasonable clean, although it really does need a net at the window as we had to keep the curtains drawn throughout our stay!

The restaurant was large, but the tables were rather cramped with not a lot of room to eat. Dinner starters were ordered at the table and served - portions were the smallest we have ever seen - embarrassingly small. Mains were from the carvery however portions were well controlled and the plates were rather small. Sweets were ordered and served at the table and small also, but not as small as the starters. Overall the food was fine - but portions could have been bigger. Perhaps this size of portion is adequate for elderly guests, but we are mid forties & we certainly needed to have supper!

Breakfast was buffet style hot and cold and again was fine. A big improvement would be to have the eggs cooked to order.

Dancing - the dance floor and room although rather unusual were good. The dance leaders were great.

The downstairs toilets however were appalling. Bright red walls and with stained carpet and filthy walls with windows not properly closed covered in dust, cobwebs and even bird poo! Cleaning does not cost big bucks and there is no excuse for anywhere to be dirty!

There are lots of areas which could also be improved with the use of a duster and a tin or two of paint!

Despite the conditions the bar prices were rather expensive. We ordered 2 x Orange juice and lemonade. We were rather shocked when we were asked for just over £9!!! Again this really does have the adverse effect. Yes one expects a hotel to be more expensive, but its not the Ritz and it just means that people don't drink or only buy one drink all evening & make it last.

However all that said, we had a fab time, with lovely people and for what we paid we had great value (except the drinks), but we would have been happy to pay more for more.

  • Stayed: February 2013, traveled as a couple
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1  Thank Maxine10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2013

My wife and I stayed at this hotel for a weekend break on 25th . 26th January 2013 We were pleasantly surprised overall except in places the decoration could be improved.
The prices are very reasonable indeed and the staff are lovely.
Our double room was spacious with all the necessary facilities. The bed was comfortable and the hotel was warm.
The food was always fresh, no tinned or frozen rubbish.There was a choice of Turkey, Pork or Salmon,also vegetarian for dinner which was very nice but there could have been more green vegetables. The breakfast was also very good with a wide selection.
Best of all were the evenings, the drinks were reasonable but the entertainment was outstanding. On the Friday evening there was a 7 piece Jazz Band who were fantastic. The Saturday night was even better, a full orchestra who played a variety of swing music dance and pops, all brilliant musicians and I must say a breath of fresh air unlike the usual rubbish at a lot of hotels, eg; Bingo, Karaoke and one man bands. We will certainly book again in future to be entertained for a change.

Room Tip: Rooms as near as possible to foyer
  • Stayed: January 2013, traveled as a couple
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7  Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2013

Had a bargain weekend here (3 nights dinner, B&B for £105). This was great value for money, and the hotel was really comfortable, it is massive and very long corridors! The room was good although there is a bit decoration needed in the bathroom. The breakfast was excellent, dinner was a carvery, the starters were a bit dated, can't remember when I last saw fruit juice as a starter!. The carvery on all three nights was very good although the rest of the main courses looked like they had spent too long under the lamps as they were so shriveled and look very unappetizing. The desserts were again locked in a bit of a time warp but they had great custard!!
Staff were friendly, we would definitely return, its not the big luxury end of the market but it was a good comfy hotel.

  • Stayed: February 2013, traveled with friends
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3  Thank maryon59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2013

We did not stay in this hotel but thought a coffee might be a good idea before we returned home. We went about 2 o'clock on Sunday.
The drive up to the hotel is full of potholes. The receptionist was too busy talking to friends to welcome us in, so we went through to find the bar.
The hotel and lounge is huge with no-one around. I had to call into the back of the bar for the young man, he could not say "Hello" just raised his eyes, in fact he never spoke to us except to tell us the price. The coffee was machine made and expensive.
This hotel is mainly used by coach travel, it is definitely not 'Grand'. Some of the lounge chairs need urgent upholstery attention .

  • Stayed: February 2013, traveled as a couple
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2  Thank MargaretP49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cumbria Grand Hotel

Address: Lindale Road, Grange-over-Sands LA11 6EN, England
Phone Number:
Location: United Kingdom > England > Cumbria > Lake District > Grange-over-Sands
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Grange-over-Sands
#7 Romantic Hotel in Grange-over-Sands
#7 Family Hotel in Grange-over-Sands
Price Range: $101 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cumbria Grand Hotel 3*
Number of rooms: 124
Official Description (provided by the hotel):
Set in 20 acres of private gardens, overlooking Morecambe Bay, the Cumbria Grand hotel boasts 124 en-suite rooms, a restaurant and bar/lounge. There are various sporting and leisure facilities including a tennis court and putting green. Free parking is also available as well as Free WiFi in public areas, in Superior Rooms, or in all rooms if you book direct with the hotel. The rooms feature TV’s, tea and coffee making facilities, trouser presses and hairdryers. Guests at the Cumbria Grand can enjoy a game of snooker in the games room and for those who prefer to be outdoors, a leisurely stroll across the private gardens could be the perfect way to unwind. The hotel’s restaurant offers a wide variety of fresh seasonal dishes made using local produce, such as freshly caught shrimps and an extensive list of fine wines and other beverages. The hotel is a short walk away from the beach and the town centre of Grange-over-Sands with its quaint shops and cafes. Lake Windermere is six miles away. ... more   less 
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Also Known As:
The Cumbria Grand Hotel Grange-Over-Sands
Cumbria Grand Grange Over Sands
Cumbria Grand Hotel Grange-Over-Sands

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