I live in Sheffield and planned a 3 night stay at this hotel with my wife. We drove up and stayed in Edinburgh the night before. As we were packing the car to leave for this hotel whilst in Edinburgh, they called me to tell me that they had cancelled my booking as they could not accommodate us. They claimed to have e-mailed me a week earlier to tell me but I had definitely not received any e-mail. When pressed about why they had cancelled the booking, the lady on the phone told me (with quite a long hesitation) that the hotel was closed and could not give any further details.
Very poor service to only confirm with me that they had to cancel the reservation on the day I was due to arrive, when I was already half way to Northern Scotland. I luckily arranged another hotel in Aviemore at short notice at around the same price. Not as good deal as there was no breakfast or whiskey tasting, but their lack of incompetence made up for it. Honestly, I would not rely on these people if you are making plans. This was our only holiday of the year and they very nearly ruined it.
- Official Description (provided by the hotel):
- Muckrach Country House Hotel is under new management & re-opened in May 2015, as a 4 star 11 bedroom Victorian Shooting Lodge. Muckrach Country House Hotel was bought in January 2014 and has been fully renovated over a 15 month period. Muckrach Country House Hotel sits in the heart of the Spey Valley, set in 10 acres surrounded by pastureland and mountains. No activity is far away; whether it be winter sports, field sports, fishing, walking, golf, mountain biking or adrenalin-led fun, they are all accessible within half an hour or less. All bedrooms have a contemporary porcelain-tiled ensuite. 1 Bedroom has an inter-connecting family room option, although z beds are available to add to most rooms. All bedrooms have underfloor heating, free WIFI, entertainment system, tea/coffee making facilities and Hypnos beds. The Coffee Shop / Restaurant and Bar are open to non-residents from breakfast through to supper. Our chefs bring the best of Scottish produce together in their menus. Choose to take Afternoon Tea in the Drawing Room, a wee dram in the Bar or organise a private dining party for up to 16 in The Grant Room. A Highland welcome awaits you. ... more less
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- Also Known As:
- Muckrach Hotel Grantown On Spey
- Muckrach Country House Hotel Grantown-On-Spey, Scotland