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“OUTSTANDING CUSTOMER SERVICE BY LORETTA”
Review of Seafield Lodge

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Seafield Lodge
Basildon, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“OUTSTANDING CUSTOMER SERVICE BY LORETTA”
Reviewed June 30, 2012

We stayed at this hotel in June for 4 nights it was my brother and husbands birthdays. Loretta and Trevor run this hotel we didn't really see Trevor however Loretta was excellent plenty of time to talk to her guests,Loretta makes this hotel different to others with her outstanding customer service, even giving the birthday boys a card each.
The Seafield Lodge is in a great location 5 mins from the high street .We stayed in the twin and double superior rooms which were very clean with coffee and tea facilities. The rooms are not modern but they have real character which works. Breakfast was very good plenty of everything you wanted. If we are back up this way we would definitely stay here.

  • Stayed June 2012, traveled as a couple
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Helpful?
Thank baggssnaggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
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English first
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 5, 2012

Hotel spotlessly clean, friendly staff, excellent food.

  • Stayed June 2012, traveled as a couple
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Helpful?
Thank foodfan80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Watton, United Kingdom
1 review
Reviewed June 5, 2012

recently stayed at this hotel and i must say i was greeted with a warm and friendly face.The place felt cosy and very welcoming which makes a change from my other previous hotel visits.I found the room very clean and had all i needed for my stay.It had and on suite bathroom which had a big deep bath and not a small squashed one (very rare these days) and also i must say the most softest towels ive ever had. For breakfast i had the full scotch breakfast and everything was piping hot and cooked fresh and i must have put on a few pounds with the unlimited toast and tea and coffee
My evening meals were fantastic, the menu had such a fabulous choice from fish to pork ribs and homemade steak pie and many other dishes i was spoilt for choice.We have already booked up to stay there again. The staff are so helpful and friendly, a very nice warm and welcolming hotel

  • Stayed May 2012, traveled as a couple
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Helpful?
Thank mandie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cupar, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 27, 2012

Booked a two day stay with dinner bed and breakfast and a tour of Cardhu distillery for a reasonable cost.
The hotel is dated but exceptionally clean.
Telephoned our order for dinner as we arrived late the 1st night and everything was ready for us on arrival.
On our second morning Loretta was very helpful and kept the breakfasts back as a few of the younger party were suffering from the previous nights activities. The staff were very helpful throughout our stay and I would recommend it for a break in Granton on Spay

  • Stayed May 2012, traveled with friends
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Helpful?
Thank jimbo1303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dundee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 9, 2012

From beginning to end this place was a disappointment - the decor and cleanliness were well below par, the bedding even had a hole in it! There was no hot water any time we tried to shower (on a walking holiday this was particularly a problem!) Breakfast was the cheapest of everything - and the cooking left a lot to be desired. But it was really the service that was the biggest problem - we pointed out that the butter was off but the same butter was served the next morning, on the last morning we tried to complain to the owner, she just wasn't interested. Terrible experience, other stayed elsewhere in Grantown and had a much better time!

  • Stayed May 2012, traveled with friends
    • Value
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Helpful?
4 Thank MountainGoatDundee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Grantown-on-Spey hotels

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 22, 2012

a grand old hotel, very comfy and well positioned in Grantown. staff were very accomodating and helpful, offering to dry our wet clothes in the boiler room overnight. some fixtures and fittings were a little old but this did not detract from the experience.

  • Stayed April 2012, traveled as a couple
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Helpful?
1 Thank GuidoMescalito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingscliff, Australia
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 14, 2012

This B&B is very tired and old fashioned, and would have been a total disappointment if not for the lovely owners. We stayed in many B&B's in Scotland and the owners were above average for service, but the facilities were definitely under par. I was quite nieve when booking, not realising the area was so big on hunting, and was quite put off by the key ring being a deer's antler, certainly turned my stomach. Glad we were only in town for one night, as I would not have wanted to offend the owner by leaving to stay somewhere else in town.

  • Stayed October 2011, traveled as a couple
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    • Cleanliness
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Helpful?
1 Thank allirajane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Seafield Lodge

Property: Seafield Lodge
Address: Woodside Avenue, Grantown-on-Spey PH26 3JN, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Aviemore and the Cairngorms > Grantown-on-Spey
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #22 of 23 B&Bs / Inns in Grantown-on-Spey
Price Range (Based on Average Rates): $
Hotel Class:3 star — Seafield Lodge 3*
Number of rooms: 14
Official Description (provided by the hotel):
Garden Park Guest House is a 6 bedroom guest house in Grantown on Spey, the Highlands of Scotland. Built in 1863, quietly situated in 1/2 an acre of well stocked attractive gardens close to Grantown Golf Course, Speyside river walk and pine forests. Only a couple of minutes away is the High Street with its attractive range of family owned shops and eating places. Now part of the Cairngorms National Park. ... more   less 
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Also Known As:
Seafield Hotel Grantown On Spey
Seafield Lodge Grantown-On-Spey, Scotland

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