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“No tat in sight!”

The Speyside Centre
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Attraction details
Owner description: An award winning Centre in the heart of Speyside,attractions include a Gift Shop, Exhibition, Art Gallery, Antiques Shop, Traditional food served all day in the Clootie Dumpling Restaurant with a great selection of homely soups, and of course Speysides largest Garden Centre with a great selection of hardy plants & over 300 different Heathers from which to choose a living part of Scotland to take home with you.
Reviewed April 11, 2013

My husband and I were staying in the Highlands recently, and made our regular visit to the Speyside Centre to buy some bird food and look for some presents to take home. We really cannot understand why some people have chosen to give them a 'nasty' review. The staff are extremely helpful and welcoming, and they sell a really good range of gifts to choose from, including some unusual, but affordable, items.We certainly didn't notice, and never have noticed, any 'stink of cabbage' or anything else. The toilets are exceptionally clean and well serviced. We always enjoy visiting the Antiques and Collectibles area at the back of the garden centre, and we we will definitely visit the Speyside Centre again next time we are in the Highlands.

Thank griffs004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"clootie dumpling"
in 16 reviews
"gift shop"
in 8 reviews
"worth a visit"
in 4 reviews
"bird watching area"
in 2 reviews
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"red squirrels"
in 5 reviews
"an ideal place"
in 2 reviews
in 11 reviews
in 18 reviews
in 13 reviews
in 3 reviews
in 4 reviews
in 3 reviews
in 6 reviews
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50 - 54 of 63 reviews

Reviewed February 10, 2013

My friend and I recently visited the Heather Centre and as usual we were given a very warm welcome. The shop is full of very unusual affordable bits and pieces I didn't see any tack at all. There were some beautiful framed photographs of local views very reasonably priced. We also went to the restaurant where we sampled some of the clouttie dumpling made to the new recipe, it was delicious.The staff are very friendly and helpful and all the wood burning stoves make it so warm and welcoming.
I don't understand these nasty comments made by some people in some of the other reviews they are totally inaccurate.

1  Thank GILLIAN M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2012

This is a truely horrible visitor centre. and I am amazed so many coaches visit.
It is shabby and old fashioned. The shop sells nothing but hideous antiques or scottish themed tat that you really won't want.
The whole place always seems to stink of cabbage too. The garden centre part is also horrid.

Please don't bother visiting this place, as I would hate you to form opinions of the highlands based on what you see here. There are so many wonderful gift shops, visitor centres and cafes in the area that you could visit instead.

Thank emmaBristolUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeatherCentre, Owner at The Speyside Centre, responded to this reviewResponded February 5, 2013

Dear Emma,
Thank you for taking the time to write a review, we appreciate your open and honest feedback about your experience at our Centre.
We are absolutely mortified that you feel this way about your experience and only wish we had realised earlier by checking our reviews on Trip Advisor, rest assured we will from now on.
I am genuinely sorry that we fell so far short of your expectations.
We continually strive to upgrade the Centre to try to make every visitors experience a good one, thankfully the majority of visitors seem to enjoy their visit.
It is inevitable that certain aspects of the Centre will look tired towards the end of our season and we use the quieter winter months to tidy up.
We have addressed the ventilation issues you mention having just modernised and refurbished the whole restaurant.
We strive to start each season with new products, fresh ideas and a welcoming and friendly Centre.
I have to say your comments regarding the Gift shop are wholly inaccurate as possibly only 5% of the stock in the shop are Scottish themed souvenirs and the rest are named brands of
clothing, books, local whiskies and beers as well as a large selection of wildlife food/feeders and accessories.
We know that pleasing everyone is a tall order as we all have varying tastes and expectations but we will continue to add our enthusiasm and love for this beautiful part of the world into our business.
If we do get the chance to welcome you back, and I hope we do, I am confident that you will see with fresh eyes what 80,000 visitors, at least half of which are return visits, come to see.
We will not rest on our laurels though and will continue to maintain if not surpass our 4 star Visit Scotland award and Gold Green Tourism achievement.
As with all visitors we would welcome the chance to get any of your constructive ideas on
improvements and additions, please feel free to call me at your earliest convenience,
Thank you.

Craig Lambie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2012

We've been to Speyside Heather many times over the years we have been visiting Scotland and have seen it decline in recent years. The decor is, although traditional, much in need of a facelift as it is looking quite tired. Staff remain friendly and helpful. We think that the place is very much geared towards coach tours for elderly people. There's a 'heather exhibition' (which I think there is a charge for, but it is a very reasonable charge), large gift shop, part of which has gardening items in it, a plant area outside and an antiques shop at the back. There's also an exhibition of local paintings upstairs. The cafe restaurant, again in need of decorating, is OK if you just want something simple like a bowl of soup or a sandwich. It would be nice to see the place re-furbished as it still does seem to be quite a popular place to visit, particularly for coach tours.

Thank PinkFirApple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 4, 2012

Bought some heathers for our garden, fantastic selection, which I thought were great value for money. Some of the other plants looked a little worse for wear though. Decided to have a coffee, not overly impressed with selection (or lack of) snacks, or quality of coffe. Staff all very friendly & helpful. 4 star is for selection of heathers.

1  Thank spgnana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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