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Traveler rating
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All reviews large room would stay again an update single bed sea front wellington pier plenty of hot water comfy bed stayed here for one night gt yarmouth a lovely stay wayne seafront rabbits seaside wardrobe ensuite
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Reviewed April 17, 2019 via mobile

Turn up and told didn’t have a disabled room of which I kind of knew. Room I was given I could not get my chair never heard of if your payment is cash you need to leave a 50.00 deposit lady was very sorry maybe they should check when offering other room to people in a power chair that it fits okay my chair is a class 3 so one of the bigger ones but you could not even get one of the smaller ones in the room was very unsure if I would be about to get a room else where as it’s Easter but I did find one thank god

Date of stay: April 2019
Trip type: Traveled solo
Thank acambsboy33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2019

The hotel bedroom that we had really badly needed an up date. It was okay for the one night that we stayed but it would not be top of my list to stay again. All staff were very polite and accommodating. The reception areas were good but the bedroom and bathroom were something else. What a shame.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank gateslinda2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2019 via mobile

We went last weekend myself, partner, our 5year old daughter and dog! We booked a family room for £50 so an amazing price for a Saturday night away by the seaside! Location is fantastic right by Wellington pier so really central and very close to beach! Hotel was clean, breakfast very good price and delicious, Staff were very friendly even gave my daughter a bucket and spade they had spare when she mentioned we was off to the beach which was very kind! Hotel clearly had notices all over the hotel mentioning renovations/change of decor soon to be taking place as yes it is dated but that didn't bother us and all was perfectly adequate. Our room was of good size, clean, beds a little hard and springy but then you get what you pay for (Just a interim suggestion maybe mattress toppers might help this slight issue). Only other winge was actually various other people in rooms near to us being inconsiderate slamming doors various times in the night which was pretty annoying but this is no fault of the hotels here! Parking piece of cake right outside the front of the hotel too so even better! Would stay again people just need to remember you get what you pay for!

Date of stay: March 2019
Trip type: Traveled with family
Thank FellowTraveler530028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2019

Had a lunch party for 55 and had an excellent meal with good service. 3 course meal of Soup or smoked Salmon, a stuffed Chicken Breast with a nice side dish with corgettes etc. Vegetarian option,Carrot Cake or Cheese and Biscuits all served by well trained staff. Very nice surroundings can trecommend it.

Date of stay: March 2019
  • Trip type: Traveled with friends
    • Value
    • Service
Thank AndyS825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2019

Stopped 1 night, never again. Dirty smelly room. Dirty sheets and towels. Bathroom and toilet filthy. Mould all round bathroom. Exposed dangerous electrical wiring. Mouse or rat droppings in bedroom. Really bad experience

Room tip: Book a different hotel
Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank Jane123ok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SKCHotels, General Manager at Comfort Hotel Great Yarmouth, responded to this reviewResponded March 22, 2019

I find this review absolutely astounding! Our rooms are clean and inspected daily by a member of management, our linen is laundered by a professional company and we ALWAYS score 96%+ in our Choice Hotels Audit for cleanliness. Our premises are checked and inspected monthly by a countrywide pest control company and we have NEVER had any sign of any vermin in or around the property. We hold paperwork to prove this At no time during your stay did you come to speak to reception or a manager so i can only presume that you either hold some sort of grudge against us or are vying for a refund. If you wish to discuss this further, we would encourage you to contact us directly via email.. sales@comfortgreatyarmouth.co.uk

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