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“Very Friendly- Bar Prices?!....”

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The White Swan Hotel by Compass Hospitality
Ranked #3 of 10 Hotels in Halifax
Certificate of Excellence
Newcastle
Level Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Very Friendly- Bar Prices?!....”
Reviewed October 27, 2013

Stayed one night to attend a concert at the Victoria Theatre. Our welcome was very warm and we were advised that the hotel's garage was full and we would need to find alternative parking. The receptionist gave us directions to a couple of car parks but we managed to find a free spot a few hundred yards away.
We had room 100 which was an executive room with a sitting area as you entered then a separate, large bedroom with two single beds acting as a king size. The bathroom was clean and modern and the shower was suitably powerful.
Breakfast the next day was excellent. There was the usual selection of cereals and fruit and yoghurts etc. and the full English was cooked to order and to perfection. The service was very attentive with endless toast and coffee.
My only gripe is the price of drinks at the small bar. We had a bottle of Magners cider and an appletiser and the bill was over £8. I noticed that a bottle of Black Sheep bitter was £5! You are kidding surely? I've stayed in other more classy hotels where the prices were higher than your average pub but not extortionate, which this was. Given its central location in Halifax it hardly has a captive audience for its bar and I would advise having a nightcap elsewhere.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wardsville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review, November 1, 2013
Dear guest,

Thank you for choosing The White Swan for your recent stay in Halifax. I'm glad to hear you enjoyed our breakfast which we pride ourselves on and found the staff to be friendly and attentive. With regards to bar prices we keep them competitively priced with other Hotel's and restaurants in the area. We hope to see you again in the near future.
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397 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • Any
English first
Stone, United Kingdom
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 27, 2013

Just stayed the one night but this is a hotel we would come back to again. Lovely building, tastefully renovated,we had a good room, spacious with a good bed and very good soundproofing on the windows ( we were at the front, Saturday night with a restaurant and two clubs opposite) and we never heard a thing. Breakfast was very good - a real Yorkshire affair with fried bread and crispy fried black pudding. But the thing that underpinned our stay was the service from the staff - nothing short of excellent. From the moment we booked in to the valet car parking to breakfast and checking out. Every member of staff we encountered were warm, friendly, efficient and could not do enough to make your stay enjoyable. And because of that alone we would go back.

Room Tip: Superior rooms, for just a few pounds extra, was excellent.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Collin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review, November 1, 2013
Dear Guest,

Thank you for your lovely thoughts about the Hotel, I am delighted to hear you would return to the Hotel. I am pleased to hear you found the secondary glazing beneficial and will passed your kind comments on about the staff and breakfast. It is also nice to hear you appreciated our refurbishment programme.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 16, 2013 via mobile

As I sit here having my breakfast at The White Swan with the other travellers I thought to myself this is what Fawlty Towers would be like if everything went Basil's way. The staff are friendly and very helpful, with easy, chatty charm. The hotel is equally charming, with it's warren of corridors and levels (not great if you have limited mobility). The central staircase is the embodiment of faded grandeur.

The rooms are modern and clean, it has a small fitness room with a running machine etc.

All in all this is a great hotel for a stop over.

Stayed October 2013, traveled on business
Helpful?
Thank Mr_and_Mrs_T_2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review, October 23, 2013
Dear Guest,

Thank you for your lovely review. I am pleased to hear you noticed the charm of the building with the modern twist. This is exactly what we are aiming for. I am glad to hear you found the gym of use. We hope to see you again some time soon.
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Scarborough, United Kingdom
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 16, 2013

I stayed at the White Swan for 2 nights on business and enjoyed my stay the room was fine and I dine at the Italian down below, the food was good and as ther was a party of about 30 there the aphmosphere was also good I was able to watch some filming early morning of The Last Tango In Halifax The staff were friendly and parked my car in a secure garage

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brian f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review, October 23, 2013
Dear Guest,

I am delighted to hear you enjoy Julio's Italian restaurant. I am glad you found the parking convenient. I will pass your kind comments on to the staff. We hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
Reviewed October 13, 2013

Great hotel, staff, service, and food faultless. The position impeccable, great location. Staff very friendly and helpful. Lovely hotel with character and charm which makes a change from the souless chains of hotels! Had a really enjoyable time in Halifax and will definitely be back.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review, October 14, 2013
Dear Guest,

Thank you for your recent stay with us here at the White Swan Hotel. I am delighted you enjoyed your visit with us and that staff made you feel welcome. I will pass on your kind comments regarding food and staff to the relevant members. We hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sussex, UK
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 11, 2013

Hotel is a bit dated. Staff are all very friendly though. Hotel has small gym. Room service is cheaper than most. Breakfast was lovely, choice of buffet or cooked to order. Would recommend larger rooms. Would stay there again.

Stayed July 2013, traveled on business
Helpful?
Thank daveuk101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review, October 14, 2013
Dear Guest,

Thank you for taking the time to write your thoughts on your stay. I am glad to hear you enjoyed your breakfast, found the staff welcoming and the gym of use. We look forward to hopefully seeing you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gillingham, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 3, 2013

We stayed 5 nights here,the staff could not have been more helpful,genuinely helpful and friendly too..great location for bus station and trains.. easier to stay here and travel by bus/train..very clean,and everything you could want for breakfast including cooked breakfast to order ..will definately stay here next time we are in this area..and hopefully get to try the italian restaurant attached to hotel (friends say it is very good).and would like to thank all ,for such a relaxing stay...

Room Tip: we had a superier double room on upper floor (lift available)
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rogaly01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review, October 4, 2013
Dear Guest, Thank you for taking the time to submit a review to Trip Advisor. I'm glad you found the staff to be genuinely helpful and friendly. I'm glad you made the most of The White Swan's location. Thank you for your kind comments about the breakfast, this is something we pride ourselves on. I'm delighted to hear you chose a Superior room and found it to be clean Myself and the staff look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The White Swan Hotel by Compass Hospitality

Property: The White Swan Hotel by Compass Hospitality
Address: Princess Street, Halifax HX1 1TS, England
Location: United Kingdom > England > Yorkshire > West Yorkshire > Halifax
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#1 Best Value Hotel in Halifax
#4 Business Hotel in Halifax
#4 Romantic Hotel in Halifax
#5 Family Hotel in Halifax
Price Range (Based on Average Rates): $
Hotel Class:3 star — The White Swan Hotel by Compass Hospitality 3*
Number of rooms: 40
Official Description (provided by the hotel):
The White Swan Hotel by Compass Hospitality is situated in the heart of Halifax. We offer free Wi-Fi, limited parking, a fitness suite and we are 5 minutes walk from the Lloyds office, and less than a 10 minute walk from the railway station. All bedrooms are bright and airy. They are individually decorated, and each has ensuite facilities, tea/coffee making facilities, a hairdryer and flat screen televisions with satellite channels and Freeview. The Superior and Executive rooms also have modern bathrooms. Guests can enjoy a traditional Full English breakfast each morning, with lighter options also available. There is an authentic Italian restaurant. It offers fresh pastas, pizzas and steaks, and there is also a cosy lounge bar. The White Swan is within a 20 minute drive of the Calderdale Pennines and Bradford is just 10 miles away ... more   less 
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Also Known As:
White Swan Hotel

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