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“genuinely nice staff”

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The White Swan Hotel by Compass Hospitality
Ranked #3 of 10 Hotels in Halifax
Certificate of Excellence
Lancaster, United Kingdom
Level Contributor
141 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“genuinely nice staff”
Reviewed July 1, 2013

Lots of reviews compliment the staff - and rightly so! They are really nice and very genuine, right from those on the check-in to those in the dining room. The hotel is right in the centre of town and not far from overnight parking in a nearby multi-story car park at five pounds per night. Our room was probably the smallest in the hotel and faced the main street which is surprisingly noisy due to a bar being located down an ally directly opposite - its OK if its cool enough to keep the roof-window closed, but on the (unlikely to happen) hot evening, it would be pretty noisy in there, so take ear plugs if you need them. Breakfast was fine.

Stayed June 2013, traveled as a couple
Helpful?
1 Thank LancasterHermit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review, July 9, 2013
Dear Guest,

Thank you for taking the time to write your review. It's always nice to hear when guests have enjoyed their stay with us. I will pass on you kind comments to the staff. We hope to see you in the future when you next visit Halifax.
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402 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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  • Dutch first
  • English first
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English first
Stratford-upon-Avon
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 28, 2013

My wife and I stayed here for a few nights as she was having surgery in nearby Elland. We were made very welcome by all the reception staff and we have to say a big thank you to Colin, the proprietor who was always very accommodating and always had a smile for us. It makes such a difference to be met with this sort of warmth, especially when the nature of the trip is not fun and leisure. Our gratitude must also be extended to the young lady at reception, the friendly chambermaids and the very nice gent who worked nights.

Finally, the Hotel has a nice, cosy, old world feel with a spacious foyer, a huge staircase and plenty of room to breathe. Well done all!

Room Tip: Choose a room that is double glazed and away from the kids party groups that go on from 10:00 - 18:0...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lovelylittleowl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin L, Manager at The White Swan Hotel by Compass Hospitality, responded to this review, July 4, 2013
Dear Guest,

Many thanks for your kind comments. I will pass on your kind words to all the staff. It's always nice to hear when a guest has enjoyed their stay with us here at the White Swan Hotel. Hopefully we will see you again in the future some time.
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Workington, United Kingdom
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 24, 2013

stayed fri 21st june 2013 very handy for town center clean hotel the bed in room 106 is to die for soft and cocoons you didnt want to get out breakfast nice staff very welcoming would stay again great value for money

Room Tip: 106 lovely and quite bed to die for
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank keekeeowen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review, June 25, 2013
Dear Guest. Thank you for taking the time to write a review. I'm glad you enjoyed your stay in room 106, one of our executive rooms. I'm glad you enjoyed the breakfast and found us good value for money. I will pass on your kind comments to the staff.
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West Midlands
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 23, 2013

We chose an executive room on a Saturday night. It was situated on the top floor at the front of the hotel. There was no noise at all from the street as the double glazing worked really well - even kept out the chimes of the Town Hall clock.

Excellent location if you want to be right in the centre of Halifax. Free street parking on a Sunday, so able to park outside front door of hotel after 6pm on the Saturday.

Room was very good. No complaints whatsoever. Staff very friendly. Excellent cooked breakfast. Good coffee too!

We shall probably return for another visit soon as often travel up to Yorkshire to see family. This was the best value of all hotels on offer this particular week-end. Even beat Premier Inn prices.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pldmmck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review, June 25, 2013
Dear Guest, Thank you for writing your review of The White Swan Hotel. I am delighted to hear you choose one of our executive rooms, and our new double glazing has paid off! Thank you for your compliments with regards to the breakfast and staff. We look forward to seeing you again and thank you once again for choosing to stay with us.
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Lancashire
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 22, 2013

Stayed at the White Swan for 1 night to go to an evening wedding reception at a rugby club near by. The staff were all lovely, very friendly and helpful. The hotel has an oldy, worldly feel to it, however the bedrooms seem to be more updated, we had a superior which was large, clean and had everything we needed. We had 2 cars with us as we had met from different work locations, this was dealt with, with no bother by the staff & they were parked together for us on departure. The menu for the Italian restaurant downstairs looked good, we would have definitely eaten there had we not have been going to the wedding reception. Location is in central Halifax therefore great if you want to go around the town centre. The breakfast was good, all hot and freshly prepared without long waits after ordering. We will definitely stay again if we need to be in or close to Halifax

Room Tip: Pull up at the loading bay outside and ask the receptionist for car parking, as they have to open th...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ELRI49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin L, Manager at The White Swan Hotel by Compass Hospitality, responded to this review, June 23, 2013
Dear Guest,
I would like to take this opportunity to say thank you for choosing to stay at The White Swan Hotel and then being kind enough to write such a lovely review. I'm glad you enjoyed our newly refurbished superior rooms. It's also nice to hear you appreciated the location and parking. And I will pass on your compliments regarding the staff and the breakfast. We look forward to welcoming you again if you choose to visit Halifax.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greater Manchester, United Kingdom
Level Contributor
111 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed May 27, 2013

My wife and I stayed at the White Swan Hotel for 1 night. We thought everything was excellent throughout, wonderful greeting on arrival at the reception, very friendly helpful staff, great breakfast, rooms were very clean and comfortable and superb value for money. The hotel is located in the centre of town with everything within walking distance. We would highly recommend this hotel to all.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andlyn50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin L, Manager at The White Swan Hotel by Compass Hospitality, responded to this review, May 30, 2013
Dear Guest,

It's nice to hear you enjoyed your stay here with us at The White Swan. I'm pleased you found the staff to be friendly. I will pass on your kind comments. It's nice to know you found the rates good value for money and the rooms comfortable and clean. Hopefully we will see you again if you visit Halifax in future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwick, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 14, 2013 via mobile

Stayed in the White Swan for 1 night and I thought it was excellent value for money. The room was clean and fresh and had a superb en-suite with an impressive walk in shower. Most needs were catered for in the room, albeit an iron, I'm sure I could have requested one but as it was a typical English evening, I covered my creases with my coat. The staff were very friendly and accommodating and nothing seemed to much trouble. The wireless was free and the breakfast was spot on. The hotel is situated right in the centre and i was able to park right outside for free, although if i wanted a more secure location the offer was there to move it to the hotel car park. For me the only negatives was my bedroom window was very dirty on the outside and there seemed to be slight overkill with the fire doors, removing them would open up the corridors more and give a better view of this lovely old building with all it's features and character. I was very pleased with my hotel and would choose it again if staying in the area.

Stayed May 2013, traveled on business
Helpful?
Thank TimTodgers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review, May 24, 2013
Thank you for taking the time to write a review of your stay on Trip Advisor. It's lovely to hear you found us good value for money. I'm glad you enjoyed one of the new bathrooms we've installed. I'm also pleased to hear you appreciated our free wifi, breakfast, location and parking facilities. I'll pass on your remarks about the staff.

With regards to an iron we do have a laundry room which is accessible 24 hours per day. In response to the amount of fire doors, this is due to regulations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The White Swan Hotel by Compass Hospitality

Property: The White Swan Hotel by Compass Hospitality
Address: Princess Street, Halifax HX1 1TS, England
Location: United Kingdom > England > Yorkshire > West Yorkshire > Halifax
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#4 Business Hotel in Halifax
#4 Romantic Hotel in Halifax
#5 Family Hotel in Halifax
Price Range (Based on Average Rates): $
Hotel Class:3 star — The White Swan Hotel by Compass Hospitality 3*
Number of rooms: 40
Official Description (provided by the hotel):
The White Swan Hotel by Compass Hospitality is situated in the heart of Halifax. We offer free Wi-Fi, limited parking, a fitness suite and we are 5 minutes walk from the Lloyds office, and less than a 10 minute walk from the railway station. All bedrooms are bright and airy. They are individually decorated, and each has ensuite facilities, tea/coffee making facilities, a hairdryer and flat screen televisions with satellite channels and Freeview. The Superior and Executive rooms also have modern bathrooms. Guests can enjoy a traditional Full English breakfast each morning, with lighter options also available. There is an authentic Italian restaurant. It offers fresh pastas, pizzas and steaks, and there is also a cosy lounge bar. The White Swan is within a 20 minute drive of the Calderdale Pennines and Bradford is just 10 miles away ... more   less 
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Also Known As:
White Swan Hotel

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