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“Really nice hotel and people”

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Wool Merchant Hotel
Ranked #6 of 10 Hotels in Halifax
Reviewed December 28, 2008

It is 30 years since I lived in Halifax so making the return to the town of my birth with my wife (also a former local) and our grown up children for a family funeral posed quite a problem - where to stay for two nights? Since leaving I have visited the town regularly but always stayed with family.
I had noticed that the Wool Merchant Hotel was well located for the visitor and had good car parking for its town centre hotel location. Having seen a favourable review on TripAdvisor, I phoned and was pleased by the enquiry/booking process but still had slight apprehension since I had committed my family to something I would readily have done on my own for a business trip.
On arrival the same receptionist greeted us warmly and we were well pleased by the standards of our rooms; a good, modern level of comfort easily exceeding that offered by the budget chains. We ate dinner in the restaurant and were delighted by the quality and price of the Italian food on offer, they even modified one order to accommodate my daughter’s dairy intolerance. It transpired that the business is run by a local Italian family and they run the business in the same way I have experienced when travelling in Europe - none of the impersonal British chain hotel nonsense - they care about whether you will be a return visitor. The staff were all motivated by concern for the customer and it showed.
Satisfaction continued in the morning when we had breakfast which was individually cooked by the proprietor exactly to our liking.
Overall a lovely experience at a time of family sorrow and we shall return when we next visit Halifax.

  • Stayed: December 2008, traveled on business
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    • Check in / front desk
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    • Cleanliness
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6  Thank seasoned_traveller44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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480 - 482 of 482 reviews

Reviewed April 15, 2007

We stayed at the hotel for one night in April as part of a Grand National coach package.
We found this family run hotel to be clean and the staff very friendly. The food was excellent, even the breakfast was cooked to order. The hotel is not far from the rail station. We would recommend this hotel.

4  Thank alg555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2016
Google Translation

Room Tip: Zimmer im 4. Stock sind sehr ruhig.
See more room tips
  • Stayed: September 2016, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Volker B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
babyshek, Manager at Wool Merchant Hotel, responded to this reviewResponded September 6, 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wool Merchant Hotel

Address: 5 Mulcture Hall Road, Halifax HX1 1SP, England
Location: United Kingdom > England > Yorkshire > West Yorkshire > Halifax
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #6 of 10 Hotels in Halifax
Price Range: $50 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wool Merchant Hotel 3*
Number of rooms: 100
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