It is 30 years since I lived in Halifax so making the return to the town of my birth with my wife (also a former local) and our grown up children for a family funeral posed quite a problem - where to stay for two nights? Since leaving I have visited the town regularly but always stayed with family.
I had noticed that the Wool Merchant Hotel was well located for the visitor and had good car parking for its town centre hotel location. Having seen a favourable review on TripAdvisor, I phoned and was pleased by the enquiry/booking process but still had slight apprehension since I had committed my family to something I would readily have done on my own for a business trip.
On arrival the same receptionist greeted us warmly and we were well pleased by the standards of our rooms; a good, modern level of comfort easily exceeding that offered by the budget chains. We ate dinner in the restaurant and were delighted by the quality and price of the Italian food on offer, they even modified one order to accommodate my daughter’s dairy intolerance. It transpired that the business is run by a local Italian family and they run the business in the same way I have experienced when travelling in Europe - none of the impersonal British chain hotel nonsense - they care about whether you will be a return visitor. The staff were all motivated by concern for the customer and it showed.
Satisfaction continued in the morning when we had breakfast which was individually cooked by the proprietor exactly to our liking.
Overall a lovely experience at a time of family sorrow and we shall return when we next visit Halifax.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, getaroom.com, Orbitz, Cancelon and TripOnline SA so you can book your Wool Merchant Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.