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“Disappointing”

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Wool Merchant Hotel
Ranked #6 of 10 Hotels in Halifax
Reviewed October 1, 2013

I was there as a guest of the Halifax Model Railway Club, since I was helping operate a visiting layout. Bed in single room had not been remade with fresh sheets after previous occupant, a colleague staying for only one night before I took over despite two colleagues having been assured it would be. While the sheets were changed, the single bed was very lumpy, and had only one pillow. The bar did not serve any cask beer or real ale, only lagers. My friends and I did not dine there. Breakfast disappointed because plates were stone cold, so food rapidly became so too.

  • Stayed: September 2013, traveled solo
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1  Thank Francis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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380 - 386 of 447 reviews

Reviewed September 15, 2013

We were so well treated by the receptionist here it made our stay a delight. It's a good value basic hotel with a restaurant attatched. The restaurant was greatly above average and served delicious food which in my view was slightly under priced. The room was spotlessly clean and comfortable with a nice bath and shower. Breakfast was acceptable for the money although I got a little bit confused over how it would be served and somehow ended up with only two fried eggs, although when I asked for a sausage and a hash bown they were quickly provided.

  • Stayed: August 2013, traveled as a couple
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Thank wrichard2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2013

stayed 14th sept, for the money we had excellent room on top floor, nice clean room with excellent bathroom. for £40 night we had basic but good cooked hot self serve breakfast, free large car park at side of hotel.excellent value

Room Tip: we overlooked car park at side , so quite at night with no light problems
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  • Stayed: September 2013, traveled as a couple
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Thank philip w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2013

Stayed here a weekend in August. Am a regular traveller to Halifax and have used most of the hotels. We decided to try the Wool Merchant because it offered a very reasonable rate at short notice. There were a number of good points: the staff were welcoming and helpful; parking was free and plentiful; the room was large, clean and generally quiet; the bathroom was modern with a good shower; facilities were generally fine. Some areas that we thought could be improved: bathroom lighting was very poor; some screws were missing from the shower door so the handles were a bit loose; there was no bath mat; only full fat milk was available in the rooms; there was no hair dryer - though one was supplied when I asked for it; breakfast was basic and limited. One the whole we thought we got what we paid for - it is easily on a par with Days Inn or Travelodge. We might stay there again but would probably prefer to pay a little more and go elsewhere.

  • Stayed: August 2013, traveled as a couple
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3  Thank Pebble123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2013

Great if you want a clean bed and a hot shower for the night but bedrooms far too light due to poor quality of curtains and 2 street lamps right outside...... Should have been considered. Looked forward to breakfast but was VERY disappointed. No personal service at all, tables not even laid up for breakfast. It was not a pleasant experience and on the second morning (after being told we had to wait for a table as non were available) we went to another hotel in town and had a delicious breakfast. Some research, by management, should be done locally to see what the competition offers....... They can only benefit from this exercise. We will not return here but will go to the White Swan Hotel. Good rooms, GREAT BREAKFAST. Sorry but this had to be said.......

  • Stayed: August 2013, traveled with family
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1  Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2013

Stayed at this hotel for a weekend but would not rate it. The only good points to this hotel are the fact that the beds were comfortable and the shower was warm.
This didn't however make up for the fact there was no service from the hotel staff they gave us irons that leaked, the curtains were paper thin resulting in lack of sleep and also that the breakfast room was a shambles. i say this as it wasn't laid out for breakfast just tables (no cutlery or plates/glasses on tables) we also got told we had to wait for our breakfast as the room was full (the room is small) so we decided to eat at a nearby hotel the black swan and had an amazing service. Hotel is fine if you just want a bed to sleep and nothing else.

  • Stayed: August 2013
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2  Thank Sparrow89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

Good points- Very nice spacious room, quiet, good location for town centre. Good breakfast, for
what we paid it was certainly value for money.

Not so good points- We were not informed on arrival that the restaurant was in fact closed and had been for 2 weeks due to 'staff holiday'; we further discovered they only offered a takeaway menu as an alternative - however another local businessman told us they had been closed for 4 weeks at least!.

The only other negative point was the shower which, to be honest, was the least effective I have encountered, and am quite well travelled, no more power than a dripping tap and pretty much useless.

Overall I would score it 7/10

  • Stayed: August 2013, traveled as a couple
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Thank Steven P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wool Merchant Hotel

Address: 5 Mulcture Hall Road, Halifax HX1 1SP, England
Phone Number:
Location: United Kingdom > England > Yorkshire > West Yorkshire > Halifax
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #6 of 10 Hotels in Halifax
Price Range: $48 - $63 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wool Merchant Hotel 3*
Number of rooms: 100
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