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“Disappointed”

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Wool Merchant Hotel
Ranked #7 of 10 Hotels in Halifax
Calne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Disappointed”
Reviewed August 25, 2013

Great if you want a clean bed and a hot shower for the night but bedrooms far too light due to poor quality of curtains and 2 street lamps right outside...... Should have been considered. Looked forward to breakfast but was VERY disappointed. No personal service at all, tables not even laid up for breakfast. It was not a pleasant experience and on the second morning (after being told we had to wait for a table as non were available) we went to another hotel in town and had a delicious breakfast. Some research, by management, should be done locally to see what the competition offers....... They can only benefit from this exercise. We will not return here but will go to the White Swan Hotel. Good rooms, GREAT BREAKFAST. Sorry but this had to be said.......

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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327 reviews from our community

Traveler rating
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    19
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (70)
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English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 25, 2013

Stayed at this hotel for a weekend but would not rate it. The only good points to this hotel are the fact that the beds were comfortable and the shower was warm.
This didn't however make up for the fact there was no service from the hotel staff they gave us irons that leaked, the curtains were paper thin resulting in lack of sleep and also that the breakfast room was a shambles. i say this as it wasn't laid out for breakfast just tables (no cutlery or plates/glasses on tables) we also got told we had to wait for our breakfast as the room was full (the room is small) so we decided to eat at a nearby hotel the black swan and had an amazing service. Hotel is fine if you just want a bed to sleep and nothing else.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sparrow89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Halifax hotels

Rochdale, United Kingdom
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 18, 2013

Good points- Very nice spacious room, quiet, good location for town centre. Good breakfast, for
what we paid it was certainly value for money.

Not so good points- We were not informed on arrival that the restaurant was in fact closed and had been for 2 weeks due to 'staff holiday'; we further discovered they only offered a takeaway menu as an alternative - however another local businessman told us they had been closed for 4 weeks at least!.

The only other negative point was the shower which, to be honest, was the least effective I have encountered, and am quite well travelled, no more power than a dripping tap and pretty much useless.

Overall I would score it 7/10

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steven P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed August 15, 2013

Hi there,

I stayed here for 1 night, a saturday evening in July. Found it a lovely hotel, very friendly manager, was given a juice on arrival and best of all it was in a quiet spot, but not far away from amentities. Halifax can be pretty loud on a weekend night ! My room was really spacious and the bathroom fine. The only problem i had was a missing bath plug which couldnt be replaced, however it was a great sized room and that was really a pleasant surprise. No problems at all ! Would defintely recommend for a short visit.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SazRsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottinghamshire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 5, 2013

Stayed Saturday 3rd August for one night. We had a double room on the top floor. Room was lovely, bathroom was great, nice size, separate bath and shower. The only problem was you only got one pillow, not a big deal, two would have been nice. I guess if I had requested another one would of been supplied but I didn't so cant really complain. Also the light-fan only stayed on if the light was on, again not a big deal as it wasn't too hot.

Great stay and would defiantly stay again if in the area. Great budget hotel with a lovely breakfast included.

Would just like to mention the receptionist on our arrival, didn't get her name but she was great, really good at her job.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnhem, The Netherlands
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 31, 2013 via mobile

Big bathroom, but the room was small and cramped.

Restaurant and bar were closed.

Breakfast is limited, and I found a black hair on my plate....not surprising, as the staff were inadequately attired. Was offered a replacement breakfast, but I was already totally put off! Crockery also badly chipped too.

Stayed July 2013, traveled as a couple
Helpful?
1 Thank BluZebra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 28, 2013

We were at the front of the building and the inadequate curtains meant the streetlight just lit up the room. It was also unusually warm and stuffy and the ceiling fan only seemed to work with the main light on (?), unfortunately this all meant we couldn't sleep so cut our losses and left at 3am to drive home. We never got chance to sample the breakfast so can't comment there.

Room Tip: If you are used to sleeping in a dark room this may not be the hotel for you.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RichBos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wool Merchant Hotel

Property: Wool Merchant Hotel
Address: 5 Mulcture Hall Road, Halifax HX1 1SP, England
Location: United Kingdom > England > Yorkshire > West Yorkshire > Halifax
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #7 of 10 Hotels in Halifax
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wool Merchant Hotel 3*
Number of rooms: 100
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