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“Avoid with children over 5 (and take a bucket of handwash)”

Eureka! The National Children's Museum
Ranked #3 of 37 things to do in Halifax
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: 2-3 hours
Owner description: We're an award-winning children's museum in Halifax, West Yorkshire, with more than 400 interactive exhibits which inspire children aged 0-11 to learn about themselves and the world around them through imagination, discovery and, most importantly, play!
Useful Information: Stroller parking, Wheelchair access, Bathroom facilities, Activities for young children, Activities for older children, Food available for purchase, Stairs / elevator, Lockers / storage
Leeds, United Kingdom
Level 2 Contributor
7 reviews
common_n_attraction_reviews_1bd8 18 helpful votes
“Avoid with children over 5 (and take a bucket of handwash)”
Reviewed March 2, 2014

We visited the museum with our 8 year old son on a Friday during the half term holidays and with regret, have to say it was a wasted day out. Having read about Eureka and how it was aimed at an age group up to 11 years old, we were looking forward to seeing what was inside. Unfortunately with the 20 minute wait to get in queueing against the large window, all we could see was bedlam with the floor space literally covered in families eating packed lunches. We thought maybe it was just a busy picnic area and eventually duly paid quite a high entrance fee in the hope that we would see the exhibits while everyone was having lunch. Boy we were wrong!! The entire museum was scarily full...and every available free space appeared to be full of someone eating. When we managed to shuffle (and shuffling is the only way you can navigate the overcrowded walkways) into the various zones only to be presented with dirty, broken displays that were over run with screaming toddlers. Nothing seemed to work properly sadly, and the whole "interactive" experience was completely lost. The staff seemed stressed, tired and overwhelmed...and i cant really blame them. There was an enormous queue for the ladies toilet and trying to get into the little M&S would, quute frankly, have been dangerous. It was a mad house. We ploughed on for another 20 minutes and after being shoved out the way one time too many by rude parents and children decided to escape and cut our loses (where we anti-bacced our hands liberally!) Its really for younger children and toddlers ( key stage 1 age at the most) and no, we wont be using our annual pass to return.

Visited February 2014
Helpful?
4 Thank LDLC220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SophieatEureka, Web & Media Manager at Eureka! The National Children's Museum, responded to this review, March 3, 2014
Hi LDLC220 and thanks for visiting us recently with your family though, of course, I wish that your visit had been more enjoyable. We can get incredibly busy during February half-term and we therefore try to ensure that visitors are forewarned of the numbers and that they are aware of advice such as; arriving at opening time(10am) or after 2pm; visiting on sunny days as we are generally busier if the weather is bad; booking online to avoid the queue and bringing a packed lunch. That said, we really aren’t trying to make excuses and are going to be undertaking a review shortly to look at how we deal with the crowds during these busy periods, and how we can better ensure that everyone’s time at Eureka! is enjoyable, educational and FUN.
You say that you won’t be using your pass to return, but we’d really love the opportunity to change your mind about us. Hopefully then you’ll be able to understand why so many of our other reviews rate us as “Very Good” or “Excellent”. It won’t cost you a penny with your annual pass and we’d love another chance.
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English first
Leicester
Level 4 Contributor
38 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
“Great place”
Reviewed March 1, 2014 via mobile

Went there with our two children (2.5y and 3w old!). Our daughtet loved it. Loads to do and interact with. We were there for 3 hours - enough to keep her amused.

Admission for the 4 of us was about £25 and gives admission for a whole year.

Food is pricey. Next time we would take food with us as there is loads of indoor pinic space.

Definitely worth a visit!

Helpful?
Thank YouKnowItLeicester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrogate, Yorkshire, UK
Level 4 Contributor
28 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“Fantastic day out!”
Reviewed February 24, 2014

I have to admit-I was scared! We went on the last Sunday of Feb half term. The day the website pitches as the busiest day of the year. We arrived 10 mins before opening and the car park was dead. The staff on the ticket office were super, fun, friendly and efficient. Yes is was packed but it was fantastic fun and well managed. My kids had a whale of a time and I thought the ticket price was very very reasonable. It is located 5 mins from the town centre so I think next time we will have a mid play chill and head for a bite to eat in the town centre before heading back. We shall return!

Visited February 2014
Helpful?
Thank OCScene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ripon, United Kingdom
Level 6 Contributor
115 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 77 helpful votes
“Great day out for the kids”
Reviewed February 24, 2014

Brilliant day out!!

My daughter loved her visit to Eureka and is already asking when she can go back! Its fun and educational for kids and adults alike. Only downside is the food served is at best edible and at worse, incredibly expensive... I will definately be taking advantage next time of the picnic areas and taking my own pack up!

Visited February 2014
Helpful?
Thank Hoofoowan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds
Level 4 Contributor
25 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
“Great idea, but very tired and too small”
Reviewed February 23, 2014

It is a brilliant museum if you go during term time or on a scorching hot day, but in school holidays on cold days it can not cope with the numbers that go. The place is too small, but the owners don't seem to mind, they just let more and more people in. One has to wonder about fire safety.
Some of the exhibits are very tired, with broken exhibits and missing parts. For the price it costs to go in I expect better.
The food is extremely disappointing. Rather over priced canteen style food, and a much to small cafe with tables too closely crammed together.

It is worth a visit on a quiet day, but take your own pack lunch and either go at opening time, or towards the end of the day.

Visited February 2014
Helpful?
Thank TiggerKat77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SophieatEureka, Web & Media Manager at Eureka! The National Children's Museum, responded to this review, February 24, 2014
Hi TiggerKat77 & thanks for taking the time to review your recent visit. It’s great to hear your lovely words about visits during our quieter periods, but just to respond to some of your other comments and concerns…
February and October half-term are the busiest weeks of our year, and we try very hard to ensure that visitors are aware of the high visitor numbers, queuing times, etc. I would reiterate your advice to come along first thing or later in the afternoon, from 2pm onwards, if visitors want to avoid the worse of the queue. Also yes, you are absolutely right – we’re definitely busier when the weather is bad so do come along on sunny days if you want to avoid the crowds.
Also, just to reassure you that safety is our absolute priority, and we do therefore monitor entrance numbers throughout the day. Also to reassure you that we don’t allow numbers to reach or exceed fire safety regulations.
Thanks again for sharing your great advice, and hopefully see you again soon!
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