having read other reviews it seem like we went to the wrong hotel. we have every year for the last 10 years or so booked dinner as a special occasion at Holdsworth House hotel for a birthday and wedding anniversary treat. Over the years things have changed, but the location and house would always make this a special occasion. the quality of service along with the quality food served at Holdsworth house should place it and rightly so as one of the best around and certainly in the Halifax area.
the last 2 years have changed with last year when we brought friends with ourselves to enjoy the evening at the hotel we first found that as we entered via the restaurant entrance we had to pass through a very busy wedding reception and a small band playing. this with guest of the bride and groome was most uncomfortable but only to then try and find some staff member to let them know that we had arrived for dinner. All rooms appeared to have wedding gest in them with no area for anyone who had booked dinner at the hotel. We where eventually taken to a seating area at the side of the reception desk for pre dinner drinks. this year we again booked dinner thinking that last year was just a one off only to find the same once again but even worse. we parked again following the sign to the restaurant car park and walked across the garden in foul weather to find the entrance locked. After knocking a couple of time with no response I left my wife in the entrance by the front door where I walked around the hotel to the main entrance only to walk through the hotel and all the wedding guest to let my wife in and to find this door bolted.
We again had to negotiate our way through wedding guest back to reception and spoke to the receptionist where we where told that again there was nowhere to sit as wedding guest where in every room. There was initially no where to sit and no one made any effort to provide this we thought that we would have to stand in reception until we where called for dinner. We where after a while shown to a corner with one chair only and a member of staff then brought a second chair. We had no sooner had a drink brought to our table when we where ushered into the dinning area.
Firstly let me state I have no objection to the wedding venue, but feel that paying restaurant guests should at least have either a bar area set aside for their use and not just sat in any corner that is available as it appears that there are plenty of rooms in this spacious hotel.
This is not completely a dour note as the restaurant staff along with the service and food was once again first class it is only the initial experience that lets this hotel and restaurant down and should be addressed.
- Official Description (provided by the hotel):
- Halifax's only four-star hotel is now listed in the 2013 Michelin Guide along with the country's elite hotels & restaurants. Holdsworth House is a beautiful Jacobean manor built in 1633, which has been owned and run by the Pearson family for 50 years. The manor stands in stunning, secluded gardens and is just three miles north of Halifax. It feels a world apart from the bustle of everyday life and is a perfect choice for accommodation, weddings and conferences. In this beautiful old house you'll find open fires, cosy lounges, fine antiques and tapestries that create a sense of history and comfort. The 39 charming bedrooms are all ensuite and have all been individually furnished. Dinner is served by candlelight in the 17th Century, oak-paneled 2 AA Rosette-winning restaurant whilst the Long Bar has a simpler brasserie style menu. ... more less
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- Also Known As:
- Holdsworth House Hotel And Restaurant
- Holdsworth Hotel Halifax